86
good

Chevron | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
43 Points Past 7 Days
Category: Navigation
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30-Day Trend
 
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Android unitQ Score
Android User Feedback
67%
Android
39 Reports
iOS unitQ Score
iOS User Feedback
33%
iOS
19 Reports
User Feedback
33%
iOS
19 Reports
67%
Android
39 Reports
Chevron - Latest Quality Issues
Android
Nov 17, 2021
Made several attempts to add a payment method to the app without success. The screen starts flashing making it impossible to complete the addition. Contacted customer support who responded that they could see nothing hitting the database and to try several troubleshooting tips I had already completed with there call center. Instead of helping troubleshoot a poorly written app it was easier to delete my account and wait until the app matures.
Android
Nov 16, 2021
it says that you can get up PHONE_REMOVEDcent off the gallon if you use the mobile app I didn't get anything off scam
Android
Nov 15, 2021
Lately, as of the last month, I'll try and use mobile pay and it will say "mobile pay temporarily unavailable at this station" even though when you find a station it will say station has mobile pay available. It will then suggest the closest chevron that accepts mobile pay. Sucks because using mobile pay through the app makes it easier to track how much fuel I'm using without having to go through bank transactions. Hopefully this gets fixed as I've seen i am not the only one with this issue.
Android
Nov 13, 2021
I don't have a trational bank acct or debit card, but I have money on my venmo and am waiting for the venmo debit card to come in the mail, couldn't access my venmo money through the show n pay option....left stuck out of gas at the gas station because of it:(
iOS
Nov 11, 2021
Chevron spp
Very slow and difficult to use. Takes an additional 5 minutes to fuel up using this “app”!
iOS
Nov 11, 2021
Won’t locate
App won't locate closest Cheveron , tells me there's only one station that's 24 miles away that will accept mobile payments. What's up with that ??
Android
Nov 10, 2021
Worked once and now it's telling me there's only one Chevron in the entire state of CA. Go figure!
iOS
Nov 10, 2021
Please fix!
This app worked great, on my android phone. Switched to the latest iPhone and can't login. I've tried several times by phone number and email with the same disappointing results, to be returned to the login button. Can't login and can't access menu because it opens for a split second the closes and denies me any real options. Great app and I hope to be able to use it again someday.
iOS
Nov 9, 2021
Only partially works
I give it 2 stars only because it does locate the closest Chevron station. I've tried paying at the app at 4 different stations in 3 different cities and it has never worked. It always says there was a problem processing the payment. I can get out and pay at the pump using the same card that is registered to the app and there is no problem. Really it's just taking up memory space if it's not working because a smart phone will find the closest Chevron any way.
Chevron - Product Description
Use your smartphone and the Chevron app to pay for fuel from the comfort of your driver’s seat for a fast and simple experience at the pump!

It’s simple to do:
• Before heading to the station, sign up and create a user account for mobile payments and link your PayPal account, Venmo account, Chevron and Texaco Techron Advantage® Card, or credit card to your user account Then, find a station that is processing mobile payments through the station locator feature
• At the station, use the app on your phone to reserve the pump and select your payment method from your driver’s seat
• When prompted, fill up at the pump and go. Your receipt will be waiting for you on your phone!

Additional features to help keep you going:
• Check your balance and make payments to your Techron Advantage® Card account that earns ongoing 3c per gallon in Fuel Credits on every fill-up, every time (see application for details)
• Redeem earned Gas Rewards on your fill-up where available
• Use a Chevron or Texaco Gift Cards as a payment method at the pump
• Find a Chevron or Texaco station and easily view services offered, like Mobile Payment
• Filter through other station offerings such as Car Wash, Diesel, Amazon Lockers and more
• View in-app receipts for Mobile Payments
• Provide feedback for a station or service
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