56
fair
Coolblue | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-23 Points Past 7 Days
Category: Shopping
30-Day Trend
Android unitQ Score
Android User Feedback
77%
Android
80 Reports
80 Reports
iOS unitQ Score
iOS User Feedback
23%
iOS
24 Reports
24 Reports
User Feedback
23%
iOS
24 Reports
24 Reports
77%
Android
80 Reports
80 Reports
Coolblue - Latest Quality Issues
iOS
Apr 19, 2024
Too bad a bug
You have a Coolblue credit that is easily deducted from the account right away. If you are going to pay, the amount has not been deducted. Please fix ff
Android
Apr 20, 2024
The latest update will no longer show the feed-in of the solar panels!
Android
Apr 21, 2024
Can't log in via Authenticator
iOS
Apr 22, 2024
Customer service 👎
After about three weeks of waiting and sending proof of a gertuoern artkiel of 940€ - in the end she tell me Returns are at the customer's own expense and risk. So I don't recommend anyone for this.
Android
Apr 22, 2024
Sometimes too one-sided.
Android
Apr 23, 2024
Became worthless store, for no reason at all you are accused of fraud, and a Galaxy Tab is 170 euros more expensive than Bol, you pay for the service it was said, what service?? Then they said: then you can order from Bol, what a customer service. I will never order or buy anything here again... 🤮🤮🤮
Android
Apr 23, 2024
Slow and many of the icons are the wrong color. Doesn't contribute to the website due to the slowness.
iOS
Apr 23, 2024
Payment by bank contact
After payment via bank contact, I received a message with the last two orders that something had gone wrong with the payment and had to be paid again. As a result, the amount was deducted from the account twice!!
Android
Apr 24, 2024
Virtual TV app not working
Coolblue - Product Description
With the Coolblue App, you always have the best assortment for you at your fingertips and you can find what you're looking for super fast. This way, you know exactly where your order is, what the best product for you is, and where to get an answer to all your questions. With the Coolblue App, you can take care of the tasks at hand. • Place TVs in your room virtually: view TVs in their real size wherever you want, such as on a cabinet or on the wall. The app helps you make the right choice. • Suitable accessories for you: we check which accessories fit on your smartphone or tablet. You can choose screen protectors, chargers, and more from our assortment without any worries. • Easily track your package: open the app to know exactly where your order is or turn on notifications so that we can send you a message when your package is on its way. • Compare to your own iPhone: simply add your current iPhone to the comparison with a new smartphone and check the improvements in size, speed, camera, screen quality, and more. The best assortment for you Compare products, view specifications, and read all reviews. Made a choice? You can place your order right away. The right information for you Know exactly where your package is, easily register your return, and receive super-fast answers to all your questions. With the Coolblue App, you can take care of the tasks at hand. The best store experience Are you in the store? Scan products with the app and compare products yourself, view specifications, and read all reviews. Service with a smile We make the app a little better every day, but we need you for that! Do you have any questions or comments? Send an email to customerservice@coolblue.nl.
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