Coolblue
Coolblue at a glanceCoolblue (Shopping) has a unitQ Score of 69 out of 100, rated fair, as the 30-day average on Nov 9, 2026, up 3 points from 66 in the previous 30 days. The score draws on 67 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Difficult to Navigate UI, Unsatisfactory Behavior and Subscription Too Expensive.
What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.
unitQ Score 30 Day Average as of Nov 09, 2026 3 point score increase in the last 30 days
30-Day Trend
User Feedback
- iOS
- 15 % 10 Reports
- Android
- 85 % 57 Reports
Compared with similar apps
SHEIN-Fashion Shopping Online85
Macy's83
Etsy: Custom & Creative Goods78
Coolblue69
eBay65
Target Brands Inc64- Target64
Best Buy62
Walmart - shopping & grocery61
Ibotta: Save & Earn Cash Back49
Amazon Shopping43
Top feedback themes
- ApplicationUser InterfaceDifficult to Navigate UI
- Customer Support & SuccessConductUnsatisfactory Behavior
- AccountSubscriptionSubscription Too Expensive
- ApplicationError Message'Something Went Wrong' Error Message
About Coolblue
What is Coolblue?
The Coolblue app is a user-friendly platform where you can easily find and compare products tailored to your needs. It offers features like augmented reality for placement and package tracking, all designed to enhance your shopping experience.
Is Coolblue safe?
The Coolblue app generally promotes user privacy, stating that personal details are kept confidential and regulated under GDPR. However, it does collect usage data and shares information with authorities if suspicious activities arise, which could pose risks. Younger audiences should be aware of these privacy practices and consider the implications of data collection and sharing.
Who owns Coolblue app?
The Coolblue app is owned by HAL Investments, which holds 56.4% of the shares. The remaining shares are owned by its founder and CEO, Pieter Zwart, along with management.