Quality degradation at Co-op: Membership Rewards  
Users report higher volume of Quality Issues than usual
45
poor

Co-op: Membership Rewards | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-13 Points Past 7 Days
Category: Shopping
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30-Day Trend
 
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Epic
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Android unitQ Score
Android User Feedback
79%
Android
101 Reports
iOS unitQ Score
iOS User Feedback
21%
iOS
27 Reports
User Feedback
21%
iOS
27 Reports
79%
Android
101 Reports
Co-op: Membership Rewards - Latest Quality Issues
Android
Nov 29, 2022
the offers are poor and have been reduced
Android
Nov 29, 2022
Doesn't allow you to register. To register you need to state if your Mr/Mrs etc but when you tap on that section the options only show for a nano-second before disappearing again. This shouldn't be critical detail but you can't complete registration without this. Useless app.
Android
Nov 29, 2022
Not able to load offers! Wasted so much time over last two weeks 😪
Android
Nov 29, 2022
Iately I have problems with the offers downloading to my phone,also some of the membership card details .
Android
Nov 29, 2022
Half the time "can't load your offers" also does NOT work with totum despite the letter that came with it. When it works it works OK. But also 80% of the offers are never sold in any local Co op or even available for delivery. Makes you wonder if the products on offer even exist.
iOS
Nov 30, 2022
Not working
Unable to access my account on the app - on an iOS device - tried removing and reinstalling Contacted coop without reply !!!
Android
Nov 30, 2022
NOT WORKING won't allow entry of my title so therefore cannot sign in MANAGENT needs to correct this glitch !!!!?
Android
Dec 1, 2022
App crashed and would only show membership QR code, updated and now forced out, receive error message attempting to login.
Android
Dec 2, 2022
Your app has just stopped working, it was never that good & of course you send your trackers after me to steal my data. But what's new. Everyone wants to steal from us, the consumer ?
Co-op: Membership Rewards - Product Description
£1 off your first shop with personalised offers for all members new to the Co-op app. T&Cs apply, see coop.co.uk/terms

The Co-op: Membership Rewards app is our fast and convenient solution to helping you get the most out of your shopping and give a helping hand to your local community. Earn rewards, support local causes, and use your Membership card through the app.

• Keep track of your rewards and manage your Co-op Membership account
• Browse your personalised offers and receive exclusive member deals
• Get reminders so you never miss an offer
• Add your Co-op card to Apple Wallet for easy access
• Scan the digital card in your app & collect your rewards to spend or donate 
• Choose and manage the local causes you wish to help
• See the total of how much money you’ve helped to raise
• Discover weekly deals and new recipes to try
• Order your groceries for delivery or collection*
• View in Light Mode or Dark Mode

MEMBERSHIP THAT MAKES A DIFFERENCE

Co-op Membership offers a helping hand to you and your community. Use your Co-op Membership card when you buy selected Co-op branded food, products, and services by scanning your app at the end of your food shop. 2p for every pound spent goes to you and we’ll give the same to community causes - together, we've raised £117m to support local communities across the UK. As a Co-op Member you can:

• Find out about causes in your local area and the work they do in the community
• See how much they’ve raised so far and how much you’ve contributed
• Read about more ways to get involved such as joining a group or volunteering

EARN REWARDS

When you buy selected Co-op branded food, products and services from us, we add 2p to your Co-op Membership account for every pound spent. You can spend the money you earn from shopping with us, on most things you buy from us - not just Co-op products.

ENJOY OFFERS AND EXCLUSIVE DISCOUNTS

Join Co-op Membership and you’ll receive exclusive member deals and personalised offers, chosen by you, that you can use on your shopping in Co-op Food stores. Each week, you can:

• Scan your Co-op Membership Card to redeem instore Offers and collect & spend rewards
• See new Offers on products you like to buy or might want to try
• Choose personalised weekly Offers to save on your food shopping
• You’ll also get rewarded every time you buy selected Co-op branded products and services across our family of businesses such as Insurance, Funeralcare, and Legal Services.

GET INVOLVED AND SHARE IN OUR SUCCESS

The £1 Membership joining fee buys you a share in Co-op so you can:

• Help pick the products we sell in our Food stores
• Choose the charities we support
• Vote in elections and motions at our AGM

You may also be eligible for a dividend if there's a profit left after we’ve re-invested in our business. Not available in independent societies including Midcounties, Central England, Southern or Chelmsford Star co-operatives or in non-Co-op branded stores (such as Nisa or Costcutter). Exclusions and restrictions apply. See full membership terms and conditions at coop.co.uk/terms/membership-terms-and-conditions, in the Co-op App or by calling 0800 023 4708.

*Available at selected Co-op stores
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