Quality degradation at Co-op: Membership Rewards  
Users report higher volume of Quality Issues than usual
13
poor

Co-op: Membership Rewards | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-12 Points Past 7 Days
Category: Shopping
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
88%
Android
244 Reports
iOS unitQ Score
iOS User Feedback
12%
iOS
33 Reports
User Feedback
12%
iOS
33 Reports
88%
Android
244 Reports
Co-op: Membership Rewards - Latest Quality Issues
Android
Sep 23, 2023
Since the update mid August, I have not been able to open the app at all, it just crashes so I have missed out on a load of points
Android
Sep 23, 2023
Can't load app. It just crashes instantly on launch even after reinstalling.
Android
Sep 23, 2023
Since update offers no longer load, please fix, then will put back to 5*, thanks
Android
Sep 23, 2023
I can't actually review the app because it crashes before you even get it open lmfao.
Android
Sep 23, 2023
Doesn't even open... A recent update has resulted in the app crashing on opening. Cleaned cache, data, nothing, fresh install, nothing, attempted to contact the email address shown in the app store page to find out that it's now not an active email account (SO WHY LIST IT). Essentially this has resulted in it being uninstalled.
Android
Sep 23, 2023
When entering app I'm always signed out meaning standing at checkout trying to sign in with people waiting in queue, now unable to access as my device says the app has a bug. Notify me please when this is rectified
Android
Sep 23, 2023
From 5 to 1 star. The app keeps on crashing at the start up. Can't use it, so I'm not even bothered going to the shop.
Android
Sep 23, 2023
If I go to 'forgot password' and enter my email it will NOT send me a reset link. I'm definitely registered as I get constant emails from co-op about my membership. If I put another email address in it sends a link to say "your not registered, would you like to register"... no number to call, showed them in my local shop and they haven't a clue what to do. So wasted my money on the stupid card and app because I can't use it!! I want money back
Android
Sep 24, 2023
The app's force closing at present,can't even sign in,tried uninstalling and re-installing,to no avail
Co-op: Membership Rewards - Product Description
The Co-op: Membership Rewards app is our fast and convenient solution to helping you get the most out of your shopping and give a helping hand to your local community. Earn rewards, support local causes, and use your Membership card through the app.

• Keep track of your rewards and manage your Co-op Membership account
• Browse your personalised offers and receive exclusive member deals
• Get reminders so you never miss an offer
• Add your Co-op card to Google Wallet for easy access
• Scan the digital card in your app and collect your rewards to spend or donate 
• Choose and manage the local causes you wish to help
• See the total of how much money you’ve helped to raise
• Discover weekly deals and new recipes to try
• Order your groceries for delivery or collection*
• View in Light Mode or Dark Mode

MEMBERSHIP THAT MAKES A DIFFERENCE

Co-op Membership offers a helping hand to you and your community. Use your Co-op Membership card when you buy selected Co-op branded food, products, and services by scanning your app at the end of your food shop. 2p for every pound spent goes to you and we’ll give the same to community causes - together, we've raised £117million to support local communities across the UK. As a Co-op Member you can:

• Find out about causes in your local area and the work they do in the community
• See how much they’ve raised so far and how much you’ve contributed
• Read about more ways to get involved such as joining a group or volunteering

EARN REWARDS

When you buy selected Co-op branded food, products and services from us, we add 2p to your Co-op Membership account for every pound spent. You can spend the money you earn from shopping with us, on most things you buy from us - not just Co-op products.

ENJOY OFFERS AND EXCLUSIVE DISCOUNTS

Join Co-op Membership and you’ll receive exclusive member deals and personalised offers, chosen by you, that you can use on your shopping in Co-op Food stores. Each week, you can:

• Scan your Co-op Membership Card to redeem instore Offers and collect & spend rewards
• See new Offers on products you like to buy or might want to try
• Choose personalised weekly Offers to save on your food shopping
• You’ll also get rewarded every time you buy selected Co-op branded products and services across our family of businesses such as Insurance, Funeralcare, and Legal Services.

GET INVOLVED AND SHARE IN OUR SUCCESS

The £1 Membership joining fee buys you a share in Co-op so you can:

• Help pick the products we sell in our Food stores
• Choose the charities we support
• Vote in elections and motions at our AGM

You may also be eligible for a dividend if there's a profit left after we’ve re-invested in our business. Not available in independent societies including Midcounties, Central England, Southern or Chelmsford Star co-operatives or in non-Co-op branded stores (such as Nisa or Costcutter). Exclusions and restrictions apply. See full membership terms and conditions at coop.co.uk/terms/membership-terms-and-conditions, in the Co-op App or by calling 0800 023 4708.

*Available at selected Co-op stores
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