51
poor
Costco | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
6 Points Past 7 Days
Category: Shopping
30-Day Trend
Android unitQ Score
Android User Feedback
68%
Android
664 Reports
664 Reports
iOS unitQ Score
iOS User Feedback
32%
iOS
313 Reports
313 Reports
User Feedback
32%
iOS
313 Reports
313 Reports
68%
Android
664 Reports
664 Reports
Costco - Latest Quality Issues
iOS
Apr 17, 2024
Annoying app
STOP telling me about your stupid app “tour”. Who cares.
Android
Apr 17, 2024
Does not bring up items you search for. I type in lasagna, and it brings up hidden valley ranch dressing. It happens all the time. It's trash. You should also be able to shop and scan like Sam's does. Smh
Android
Apr 18, 2024
crashes and froze sometimes
Android
Apr 18, 2024
not user friendly
Android
Apr 18, 2024
This app is not useful. It doesn't accurately reflect what items are in-warehouse; you can't screenshot or print your receipts (if you take a screenshot it turns it black); it takes forever to load and often glitches out and closes. There's no benefit of having this app.
Android
Apr 18, 2024
Couldn't get past the location screen; tried my zip code and town, and the city would pop up but nothing happened when I tapped it. Couldn't use the app at all. Uninstalled.
Android
Apr 18, 2024
Love Costco but the app is so buggy, usually slow and often freezes. The "member only pricing" that you have to sign in to see is so annoying when you are in the app that has all your info and membership saved already!! The redundancy and double signing in makes me crazy.
Android
Apr 19, 2024
I love Costco, but the app can use a lot of improvements. it constantly crashes and the pictures are plain bad.
Android
Apr 19, 2024
Terrible app. I try to avoid using it at all costs. Extremely buggy
Costco - Product Description
It's easy to save time and money while on the go, with the Costco Mobile App! We've improved our mobile app, to make it easier for members to access the incredible values found only at Costco. DIGITAL MEMBERSHIP CARD: Access your membership card from the home page of the app. Use your membership card to enter the warehouse and at checkout. SHOP: Browse Costco.com’s unique and expanded selection, which offers thousands of items not found at your local warehouse. Enjoy having items delivered straight to your door! SAVINGS: Conveniently receive the latest Warehouse Savings right on your own device. GAS PRICES: Just tap the locator pin on the map to view current gas prices. PHOTOS: Order metal prints, acrylic prints or photo mugs directly from the app. Have them delivered to your door or pick them up at select Costco locations. SPECIAL EVENTS: View the Special Events happening at your local Costco and set reminders for upcoming events. PHARMACY: Order prescription refills & check status on prescriptions. Get refill reminders, track your medications, manage family accounts, transfer prescriptions, and find a Costco pharmacy. TRAVEL: Shop Costco Travel for great deals on vacation packages, hotels, cruises, rental cars, theme parks and more! BUSINESS CENTER: Stock up on everything from Restaurant Supplies to Office Essentials, and keep your business running smoothly and efficiently. SHOPPING LIST: Keep track of the items you want to pick up on your next trip to Costco. WAREHOUSE INFO: See details about your nearest Costco warehouse, including regular and holiday hours, services provided, driving directions and gas prices. FEEDBACK: Visit our app feedback page and help provide important feedback for Costco, because your opinion matters!
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