Costco
Costco at a glanceCostco (Shopping) has a unitQ Score of 47 out of 100, rated poor, as the 30-day average on Nov 9, 2026, up 6 points from 41 in the previous 30 days. The score draws on 797 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Difficult to Navigate UI, Slow Performance and Subscription Too Expensive.
What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.
unitQ Score 30 Day Average as of Nov 09, 2026 6 point score increase in the last 30 days
30-Day Trend
User Feedback
- iOS
- 25 % 202 Reports
- Android
- 75 % 595 Reports
Compared with similar apps
SHEIN-Fashion Shopping Online85
Macy's83
Etsy: Custom & Creative Goods78
eBay65
Target Brands Inc64- Target64
Best Buy62
Walmart - shopping & grocery61
Ibotta: Save & Earn Cash Back49
Costco47
Amazon Shopping43
Top feedback themes
- ApplicationUser InterfaceDifficult to Navigate UI
- ApplicationStabilitySlow Performance
- AccountSubscriptionSubscription Too Expensive
- ApplicationLoginCan't Log In
- Customer Support & SuccessConductUnsatisfactory Behavior
About Costco
What is Costco?
The Costco app is a mobile application that allows users to shop for groceries and other products from Costco's extensive inventory online. With features like membership management and access to exclusive deals, the Costco app makes shopping convenient for its users.
Is Costco safe?
The Costco app has safety concerns, especially for younger users, as it reportedly uses tracking technologies that can expose sensitive data to third parties without consent. This has led to past data breaches, raising privacy issues. While the app offers convenience, users should be cautious about personal information sharing and understand the risks involved with data security.
Who owns Costco app?
The Costco app is owned by Costco Wholesale Corporation, an American multinational company that operates warehouse retail stores. Therefore, the company that owns the Costco app is Costco Wholesale Corporation.