Quality degradation at Costco  
Users report higher volume of Quality Issues than usual
25
poor

Costco | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-28 Points Past 7 Days
Category: Shopping
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
64%
Android
125 Reports
iOS unitQ Score
iOS User Feedback
36%
iOS
71 Reports
User Feedback
36%
iOS
71 Reports
64%
Android
125 Reports
Costco - Latest Quality Issues
Android
May 6, 2021
Annoying how credentials are arbitrarily required and fingerprint authentication is only offered some of the time. This isn't really an app. Costco merely wraps their website.
Android
May 6, 2021
Very slow. Filter for chosing laptops is frustrating.
Android
May 5, 2021
This app sucks. I search for pears, it gives me jewelry. I search for roasting pig, it gives me legos. Nothing i search for comes up to let me know if a specific location has it or not.
Android
May 5, 2021
I find it incredibly irritating that this app requires a sign in every time I use it and in spite of the fact that I repeatedly have set up fingerprint sign on it does not retain it.
Android
May 4, 2021
Such a terrible app. Very very slow and unresponsive. Doesn't stay logged in. Does remembers biometrics enabled login preference. I have used IOS version of this app and the difference is of day and night. IOS version is way faster and smooth.
Android
May 4, 2021
You changed the app.. now to use my digital card, I have to sign up with a 3rd party application, and must use 1 of 6 banks only.. which my bank isn't listed. BS Costco..
iOS
May 4, 2021
Slow
I use the app to check the coupons for in store and shop online. I don't like how I can't see what's in stock at my store. I also want in-store pick up. Also, the app is often so slow that I log in to the website in my browser instead.
Android
May 4, 2021
Frustrating constantly signs you out. They offer a virtual card but its worthless because you literally need to sign into the app every single time you use it. Unless you make your pw insecure its a giant pain. No biometric sign on. Avoid the app.
iOS
May 3, 2021
Terrible App!
This rating is due to the fact that you can not see in store prices. I understand that Costco wants you to come in the store to shop but I plan my shopping by knowing what store has the best pricing. I do not know of any other store ( including Sam's Club ) that will not allow you to see store pricing. Why pay to be a member?
Costco - Product Description
It's easy to save time and money while on the go, with the Costco Mobile App! We've improved our mobile app, to make it easier for members to access the incredible values found only at Costco.

DIGITAL MEMBERSHIP CARD: Access your membership card from the home page of the app. Use your membership card to enter the warehouse and at checkout.
 
SHOP: Browse Costco.com’s unique and expanded selection, which offers thousands of items not found at your local warehouse. Enjoy having items delivered straight to your door!
 
SAVINGS: Conveniently receive the latest Warehouse Savings right on your own device.

GAS PRICES: Just tap the locator pin on the map to view current gas prices.
 
PHOTOS: Order metal prints, acrylic prints or photo mugs directly from the app.  Have them delivered to your door or pick them up at select Costco locations.

SPECIAL EVENTS: View the Special Events happening at your local Costco and set reminders for upcoming events.

PHARMACY: Order prescription refills & check status on prescriptions. Get refill reminders, track your medications, manage family accounts, transfer prescriptions, and find a Costco pharmacy.
 
TRAVEL: Shop Costco Travel for great deals on vacation packages, hotels, cruises, rental cars, theme parks and more!
 
BUSINESS CENTER: Stock up on everything from Restaurant Supplies to Office Essentials, and keep your business running smoothly and efficiently.
 
SHOPPING LIST: Keep track of the items you want to pick up on your next trip to Costco.
 
WAREHOUSE INFO: See details about your nearest Costco warehouse, including regular and holiday hours, services provided, driving directions and gas prices.
 
FEEDBACK: Visit our app feedback page and help provide important feedback for Costco, because your opinion matters!
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