28
poor

Costco | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
2 Points Past 7 Days
Category: Shopping
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
58%
Android
191 Reports
iOS unitQ Score
iOS User Feedback
42%
iOS
139 Reports
User Feedback
42%
iOS
139 Reports
58%
Android
191 Reports
Costco - Latest Quality Issues
Android
Oct 25, 2021
Too slow and doesn't accept the zip code
iOS
Oct 25, 2021
Not a good app
The only store app I've used where you can't see store inventory. Can't see purchase history. It's not very helpful. It's almost useless other than to shop online.
Android
Oct 25, 2021
Crashed my wifi. Saw this happened to others, but when I would use it, the wifi in our house would go down. 5 times while using the app and 0 other times is not a coincidence. Love Costco... just want a better app.
Android
Oct 24, 2021
Doesn't even let me renew my membership.
iOS
Oct 24, 2021
Costco upgrade
Every time I attempt to finish a transaction I get an error message. Spent hours on the phone with customer service to no avail. Can't buy anything. There loss.
Android
Oct 24, 2021
My Canadian version becomes the US version after the update. It's useless for me now because the contents are no longer relevant to me. Please fix it.
Android
Oct 24, 2021
Doesn't let me get my card even though I've been in store to get them to verify me.
iOS
Oct 23, 2021
No more access to my membership card since iOS version 15
Not the most responsive application and especially more access to the membership card with iOS 15 Often it is necessary to reconnect also Can bcp do better
Android
Oct 23, 2021
Useless for Canadians other than to find your closest brick and mortar. Only Costco app in playstore coming up and after it being highlighted in latest Costco Connection magazine, it still doesn't verify Canadian memberships because of the Canadian postal code not being recognized. Marketing and app developer need to get their &$t together.
Costco - Product Description
It's easy to save time and money while on the go, with the Costco Mobile App! We've improved our mobile app, to make it easier for members to access the incredible values found only at Costco.

DIGITAL MEMBERSHIP CARD: Access your membership card from the home page of the app. Use your membership card to enter the warehouse and at checkout.
 
SHOP: Browse Costco.com’s unique and expanded selection, which offers thousands of items not found at your local warehouse. Enjoy having items delivered straight to your door!
 
SAVINGS: Conveniently receive the latest Warehouse Savings right on your own device.

GAS PRICES: Just tap the locator pin on the map to view current gas prices.
 
PHOTOS: Order metal prints, acrylic prints or photo mugs directly from the app.  Have them delivered to your door or pick them up at select Costco locations.

SPECIAL EVENTS: View the Special Events happening at your local Costco and set reminders for upcoming events.

PHARMACY: Order prescription refills & check status on prescriptions. Get refill reminders, track your medications, manage family accounts, transfer prescriptions, and find a Costco pharmacy.
 
TRAVEL: Shop Costco Travel for great deals on vacation packages, hotels, cruises, rental cars, theme parks and more!
 
BUSINESS CENTER: Stock up on everything from Restaurant Supplies to Office Essentials, and keep your business running smoothly and efficiently.
 
SHOPPING LIST: Keep track of the items you want to pick up on your next trip to Costco.
 
WAREHOUSE INFO: See details about your nearest Costco warehouse, including regular and holiday hours, services provided, driving directions and gas prices.
 
FEEDBACK: Visit our app feedback page and help provide important feedback for Costco, because your opinion matters!
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