73
good

CVS Pharmacy | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
4 Points Past 7 Days
Category: Shopping
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
73%
Android
1704 Reports
iOS unitQ Score
iOS User Feedback
27%
iOS
645 Reports
User Feedback
27%
iOS
645 Reports
73%
Android
1704 Reports
CVS Pharmacy - Latest Quality Issues
Android
Dec 4, 2023
App gives good general information. I haven't thad good experience with the information on the app syncing well with my pharmacy. I've used the pay ahead feature and the store didn't see it had been paid and took forever to get it worked out. Also, one of my prescriptions is rarely in stock but the app keeps good records on when it's due to be filled. Why the info on the app and the inventory in the store isn't synced I don't understand.
Android
Dec 4, 2023
Literally every time I try to sign in it tells me "cannot sign in right now due to technical issues" and this is every time I've tried to sign in over the course of 3 months. Why have an app if I have to call in my refills every time? No way to fix it? What do I need to do? I have reset password already and still get this error.
Android
Dec 4, 2023
The dates are always wrong on your next availability to refill. The app is down more than not. Tells me I am not eligible for delivery on rx, yet I've had them delivered before. That was even prior to the Care Pass membership I just got last month (11/2023). The app always logs me out while I'm actively using it, so no, it's not idle. Tells me the coupons I have don't meet the qualifications to use them, then in the cart they are working just fine. I've passed on so many things I've needed.
Android
Dec 4, 2023
Never works properly. Password reset freezes on DOB verification. Multiple logins are required to navigate. Total garbage.
Android
Dec 4, 2023
App keeps defaulting to New York (I'm in California!) When I try to set the app to CVS in my neighborhood, I get an error message. Have tried to reset several different times but the next time I get a CVS message and open it, the space-time continuum has re-opened and I'm back in New York again!
Android
Dec 4, 2023
I can't hear my prescription names automatically when I call in. I have trouble getting into my account with a password. I am very unhappy with what is going on with your pharmacy!
Android
Dec 4, 2023
Do not like two step security
Android
Dec 4, 2023
It claims to give me access to my prescriptions but it seldom does! I still end up calling multiple times while my call gets ignored.
Android
Dec 5, 2023
Overall, it's a solid app. Crashes more than I'd like
CVS Pharmacy - Product Description
Staying healthy. Saving time. Spending less. The CVS Pharmacy® app makes them all easier. Here’s how: 

Checking out. Easier.
• Save with ExtraCare® and pick up prescriptions with a single scan (just tap “Show Card”).
• Enjoy 1-tap Rx checkout after the first time you prepay for your prescription.

Saving money. Easier.
• Get app-only deals and access all of your offers and rewards when you link your ExtraCare® card. 
• Make sure you never miss a deal by opting in to notifications. Get photo and prescription updates too. 
• Plan out your shopping and saving with the weekly ad for your local store.

Getting prescriptions. Easier. 
• Pay for your medications and have them delivered.
• Prepay for your prescriptions then show your barcode for more private pickup. (Turn landscape to sign.)
• Order refills, check their status and see your prescription history.
• Check drug interactions and information. 

Caring for your health. Easier. 
• Video chat with a health care provider 24 hours a day, 7 days a week.
• Find a nearby MinuteClinic® for general care and clinical services. 
• View wait times and schedule a clinic visit (restrictions apply). 
• Check available health care services and insurance coverage.

Printing photos. Easier. 
• Order prints and more from your device and online albums for same-day pickup (select stores and products). 

This app integrates with Apple Health (using Apple HealthKit) to allow certain users to voluntarily share their fitness and activity data with CVS Pharmacy, Inc.®  Select eligible CarePass® members may activate the optional Healthy Rewards benefit and choose to connect to the Apple Health app.

Please note: Continued use of GPS running in background can decrease battery life.
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