/ unitQ Score

CVS Pharmacy

Medical30-day average as of Nov 09, 2026

CVS Pharmacy at a glanceCVS Pharmacy (Medical) has a unitQ Score of 66 out of 100, rated fair, as the 30-day average on Nov 9, 2026, up 3 points from 63 in the previous 30 days. The score draws on 6,142 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Unsatisfactory Behavior, Difficult to Navigate UI and Can't Log In.

What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.

Feedback sources:App StoreGoogle Play
66fair

unitQ Score 30 Day Average as of Nov 09, 2026 3 point score increase in the last 30 days

Previous 30 days63
Last 30 days66

30-Day Trend

poorfairgoodepicunitQ ScoreiOS unitQ ScoreAndroid unitQ Score
50607080Oct 9Oct 24Nov 850607080Oct 9Oct 24Nov 8

User Feedback

6,142Reports
iOS
68 % 4147 Reports
Android
32 % 1995 Reports

Top feedback themes

  • Customer Support & SuccessConduct
    Unsatisfactory Behavior
  • ApplicationUser Interface
    Difficult to Navigate UI
  • ApplicationLogin
    Can't Log In
  • Customer Support & SuccessConduct
    No Response or Help Received
  • ApplicationStability
    Slow Performance

About CVS Pharmacy

What is CVS Pharmacy?

The CVS Pharmacy app is a mobile application that lets users manage their pharmacy prescriptions and health information conveniently. With this app, people can refill medications, check their health records, and even shop for personal care products directly from their mobile devices.

Is CVS Pharmacy safe?

The CVS Pharmacy app is generally safe for users, including younger audiences. However, it exposes them to potential phishing attempts through fraudulent messages, so users should be cautious about sharing personal information. While the app offers convenience for managing prescriptions and health information, it's essential for users to be aware of privacy settings and verify requests for personal data to mitigate risks.

Who owns CVS Pharmacy app?

The CVS Pharmacy app is owned by CVS Pharmacy, Inc., which is part of CVS Health. This company manages the app and provides related pharmacy services to its users.

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