Quality degradation at CVS Pharmacy  
Users report higher volume of Quality Issues than usual
55
poor

CVS Pharmacy | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-7 Points Past 7 Days
Category: Shopping
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
46%
Android
1549 Reports
iOS unitQ Score
iOS User Feedback
54%
iOS
1842 Reports
User Feedback
54%
iOS
1842 Reports
46%
Android
1549 Reports
CVS Pharmacy - Latest Quality Issues
Android
Dec 5, 2022
App still not working. Always get a server unavailable error message when trying to pharmacy data. Used to use this app often, but now I rarely try it anymore. Pharmacy section of app stopped working after last update. Annoying since this is the main reason I use the app
Android
Dec 5, 2022
Nothing loads. Shows there aren't any past orders for any time period.
Android
Dec 5, 2022
Horrible app. Every time I log on it says the server is busy try again later, I try later and even the next day and says the same error message.
Android
Dec 5, 2022
This app is horrible. It lags horribly, takes you in a loop, you have to sign in everytime you switch to another screen, etc. It is the worse app I've used!! The updates do absolutely nothing. I have to use the internet version in chrome to do everything.
Android
Dec 5, 2022
Can't see my coupons or load coupon from email.
Android
Dec 5, 2022
Was working great now everything says there is a server error and the app is bricked.
Android
Dec 6, 2022
After the last update, the server is down message always pops up. Went from being a really good app to one that doesn't work.
Android
Dec 6, 2022
I have had this app for 5+ years; and in those years the app has NEVER been able to pull up all of my prescriptions. Biggest inconvenience to have to call and wait FOREVER to refill a medication because the app isn't working. If I could give this app no stars... I definitely would. THE WORST EXPERIENCE EVER, so unreliable! Walgreens app never did me like this 🙄 Get your servers tf together for my prescriptions
Android
Dec 6, 2022
Too hard to use. Nothing works right.
CVS Pharmacy - Product Description
Staying healthy. Saving time. Spending less. The CVS Pharmacy® app makes them all easier. Here’s how:  

Checking out. Easier.
•	Save with ExtraCare® and pick up prescriptions with a single scan (just tap “Show Card”).
•	Enjoy 1-tap Rx checkout after the first time you prepay for your prescription.

Saving money. Easier.
•	Get app-only deals and access all of your offers and rewards when you link your ExtraCare® card. 
•	Make sure you never miss a deal by opting in to notifications. Get photo and prescription updates too. 
•	Plan out your shopping and saving with the weekly ad for your local store.

Getting prescriptions. Easier. 
•	Pay for your medications and have them delivered.
•	Prepay for your prescriptions then show your barcode for more private pickup. (Turn landscape to sign.)
•	Order refills, check their status and see your prescription history.
•	Check drug interactions and information. 

Caring for your health. Easier. 
•	Video chat with a health care provider 24 hours a day, 7 days a week.
•	Find a nearby MinuteClinic® for general care and clinical services.  
•	View wait times and schedule a clinic visit (restrictions apply). 
•	Check available health care services and insurance coverage.

Printing photos. Easier. 
•	Order prints and more from your device and online albums for same-day pickup (select stores and products).  



Please note: Continued use of GPS running in background can decrease battery life.
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