73
fair

CVS Pharmacy | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-2 Points Past 7 Days
Category: Shopping
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at CVS Pharmacy? Unlock additional insights
Android unitQ Score
Android User Feedback
67%
Android
1011 Reports
iOS unitQ Score
iOS User Feedback
33%
iOS
501 Reports
User Feedback
33%
iOS
501 Reports
67%
Android
1011 Reports
CVS Pharmacy - Latest Quality Issues
Android
May 5, 2021
CVS needs to step up their game and add curbside. Was given bogo tp and paper towel deals then cvs took them away. Also the managers wouldn't allow me to utilize the coupons although my app showed them. Customer service is a joke and non helpful. I don't plan on shopping at cvs anymore and will continue to shop at walgreens since their coupons are better!
Android
May 5, 2021
Almost always good. Helpful staff, good supply. The only real problem for me is when they're out of something I need; that's not very often, and it can happen anywhere.
Android
May 4, 2021
Everything this app offers would be amazing if it actually worked more than like a third of the time roughly? Some times I refill a prescription and it says it's ready, then I get there and they haven't even started on it? I am not impressed with this app at all. You'd think with as bis as this pharmacy franchise is that they could get their app working right all the time, with maybe an issue once in a while, im tech savvy and understand that there's going to be issues sometimes.
Android
May 4, 2021
Keep asking for same information over and over then once it accepts tell you the information is not correct.
Android
May 4, 2021
App is slow and breaks up occasionally just need patience to get through
Android
May 4, 2021
The app never allows me to manage my prescriptions. It brings up my account info, but tells me my prescriptions are managed by another account. To be clear, there is no other account. I can do everything I need to do on my PC using the same login credentials, but the app is broken big time.
Android
May 4, 2021
After the latest update the app throws an error saying "Server Unavailable" anytime I try to do anything in it. Hugely inconvenient.
Android
May 4, 2021
What a waste of an app. Either CVS doesn't care, or they're ignorant about how poor this app is. I can't pay for my Rx's through the app 90% of the time, and then when it allows it, the payment never goes through. It just puts a hold on my card for 3 days then fails. Placing your Rx for delivery will show you a delivery date and time for the same day, but it doesn't arrive for 24-48 hours later, even when you pay to rush deliver. Don't bother calling the tech support number, they don't care.
Android
May 4, 2021
CRASHING EVERY TIME I OPEN NOW
CVS Pharmacy - Product Description
Staying healthy. Saving time. Spending less. The CVS Pharmacy® app makes them all easier. Here’s how:  

Checking out. Easier.
•	Save with ExtraCare® and pick up prescriptions with a single scan (just tap “Show Card”).
•	Enjoy 1-tap Rx checkout after the first time you prepay for your prescription.

Saving money. Easier.
•	Get app-only deals and access all of your offers and rewards when you link your ExtraCare® card. 
•	Make sure you never miss a deal by opting in to notifications. Get photo and prescription updates too. 
•	Plan out your shopping and saving with the weekly ad for your local store.

Getting prescriptions. Easier. 
•	Pay for your medications and have them delivered.
•	Prepay for your prescriptions then show your barcode for more private pickup. (Turn landscape to sign.)
•	Order refills, check their status and see your prescription history.
•	Check drug interactions and information. 

Caring for your health. Easier. 
•	Video chat with a health care provider 24 hours a day, 7 days a week.
•	Find a nearby MinuteClinic® for general care and clinical services.  
•	View wait times and schedule a clinic visit (restrictions apply). 
•	Check available health care services and insurance coverage.

Printing photos. Easier. 
•	Order prints and more from your device and online albums for same-day pickup (select stores and products).  



Please note: Continued use of GPS running in background can decrease battery life.
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