87
good

Decathlon | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
2 Points Past 7 Days
Category: Shopping
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30-Day Trend
 
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Android unitQ Score
Android User Feedback
99%
Android
1461 Reports
iOS unitQ Score
iOS User Feedback
1%
iOS
17 Reports
User Feedback
1%
iOS
17 Reports
99%
Android
1461 Reports
Decathlon - Latest Quality Issues
Android
Jul 3, 2022
Bestellen via de app is onbetrouwbaar. Decathlon is onbetrouwbaar. Decathlon is een winkel die betalingen niet direct kan verwerken, ondanks dan 99,9% van andere kleine en grote webshops dat wel kan. Bestel je via de app, betaal je via ideal, wordt je geld afgenomen maar geen bevestiging gegeven. Sterker nog, Decathlon vraagt je te betalen als je de bestelling wil afronden en je krijgt 8 uur de tijd. Onbetrouwbaar en randje oplichting.
Android
Jul 3, 2022
The app does not work. Spins at login. The website is worse. After clicking on proceed securely, it goes back to homepage instead of proceeding to delivery option/ payments!
Android
Jul 3, 2022
Useless, does not synchronize with the site, it is impossible to place an order.
Android
Jul 2, 2022
Hopeless contact with customer service. I have been waiting for the problem to be solved since April, when I submitted my receipt to be added in the application. So far, it has not been added.
Android
Jul 2, 2022
It is impossible to choose the delivery option, a white screen is shown. On the website, the same...
Android
Jul 2, 2022
Shameful return policy. If you don't like a product they refund the price on the account. And so if you spend 10 € they give you back 10 € to reuse. With attached € 4 shipping if nn you can spend € 50. So on balance a return brings a loss of 4€. No more decathlons. They denied me to exchange for free with a different product. They demand another 4€ of shipping. When on Amazon with 29€ you have free shipping. From them 50€. Very bad experience. I absolutely do not recommend
Android
Jul 2, 2022
It's not an app, it's a nightmare. Ill-conceived at all. For example, if you look at something and return to the main page and select another section, the application transfers you to the previous product.
Android
Jul 2, 2022
Practical, the most detailed product information about everything (!), plenty of photos of products. The filter works very well and accurately. The ordering and payment have been a little complicated, sometimes it is not clear where we are and where to go next, e.g. putting the second product in the basket (i.e. returning to the purchase) I still do not know how it succeeded, because I could not find it. I order a lot from the Internet. If this could be solved in a clean way, it would be perfect!
Android
Jul 2, 2022
You cannot select a delivery option because a blank white page appears instead
Decathlon - Product Description
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