55
fair

Decathlon Sports Shop | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
3 Points Past 7 Days
Category: Shopping
Work at Decathlon International? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at Decathlon International? Unlock additional insights
Android unitQ Score
Android User Feedback
95%
Android
635 Reports
iOS unitQ Score
iOS User Feedback
5%
iOS
31 Reports
User Feedback
5%
iOS
31 Reports
95%
Android
635 Reports
Decathlon Sports Shop - Latest Quality Issues
Android
Mar 26, 2024
I can't buy from the basket
Android
Mar 26, 2024
I'd like to be able to access my points
Android
Mar 26, 2024
Dysfunctional, completely. It duplicates the items in the cart, when I go to finalize the purchase it asks me to identify myself again, but it does not identify me and the items in the cart are x 4. Don't they have beta testers to check the app before putting it into production and driving us users crazy? Free beta tester.
Android
Mar 27, 2024
It used to be cool, but now when I switch to delivery, it throws me out at the beginning. I can't buy anything.
Android
Mar 27, 2024
The new version I can't access the app anymore, it doesn't even start
Android
Mar 27, 2024
It's very bad note let you make order
Android
Mar 27, 2024
Since the update, it has been impossible to check my points balance or to set up vouchers. Very disappointed, on a visual side frankly the new Decathlon emblem is horrible... If we add to that the substantial increase in Decathlon products over the last two years, frankly, I can't find my way around 😥 anymore. It's a shame because the teams in store are always top notch and smiling. But I'd go online or second-hand, now enough is enough.
Android
Mar 27, 2024
Technical errors, long loading times, extremely slow page loading, often only blank pages, orders are not listed for purchases, shipping status incorrect, the shopping cart contains different items at checkout than before, abandonments during the payment process, items on the watch list cannot be deleted, etc. Unfinished for *years* and just plain unusable! Why can't you test such an app internally? Does your "development team" consist of one person?
Android
Mar 28, 2024
I give it a 4 out of 5 for the fact that in the sports section there is no ping pong
Decathlon Sports Shop - Product Description
Shop thousands of high-quality sportswear, workout clothes and cutting-edge sports equipment for kids and adults alike, at the lowest prices - all from the palm of your hand. We stock sports gear for everyone; whether you’re a semi-pro, casual participant or a complete beginner. You will find the world’s biggest names in our collection; brands you know, love and trust, including giants like Adidas, Nike, Timberland, Puma and more. Get inspired with our innovative range and experience online shopping done right. 

Download the Decathlon app now and be the first to know about our competitive offers, browse thousands of product lines and enjoy a smooth, secure and convenient checkout.

Get all of Decathlon straight to your phone and shop all things sports. We’ll tailor our push notifications to make sure you only hear about products and promotions you’re interested in.

Browse thousands of product lines from the comfort of your home, from sportswear to equipment, review your purchase history and transform your in-store shopping experience with access to our huge product catalogue with a quick barcode scan.

📚Access the Full Catalogue - Find all your favourite sports gear as you browse across 70 sports, and 1000s product lines and top brands.

🎁Build your Wish List - Don’t lose your prospective buys. Save your soon-to-be-yours until you’re ready to checkout.

🧾 Online Receipts - Process returns and exchanges paper-free and hassle-free. You can even add your physical receipts to your account for easy access.

🛒Speedy & Secure Checkout - Add your favourite payment method and place your order within seconds.

🔔Get Push Notifications - Stay up to date with our latest products launches, exclusive offers, order updates and in-store events.

🔑Mobile In-store Guide - Unlock extra product information and customer reviews in-store - only a quick barcode scan away.

💭Share items - Need a second opinion? Share your would-be purchase with only a couple of clicks before heading for the checkout.

ℹ Access Store Info: - Get real-time, in-store stock updates on your favourite products, upcoming events, as well as opening hours, contact details and more.

We here at Decathlon do things differently. We live and breathe the brand, which is why we created our own in-house brands - to make sure it’s done right. As experts in our fields, we offer you products filled with decades of knowledge and experience as we create, design and manufacture our own products in our own studios and labs. Here are a few you might have heard of:

Quechua
Kalenji
Kiprun
Geologic
Evadict and so much more.

Shop Decathlon to enjoy:

- 365 Days Return Policy (including warranty)
- Product Rentals from £20 a day
- Workshop Services:  Free bike safety check for purchases made within first 3 months
- Free Pick Up In-store
- Flexible Payments with Klarna, Paypal, Gift cards and more

With over 20 Decathlon brands and growing, we care about what we do and innovate the industry. So why not become part of the family?

Decathlon is all about ever-evolving, high-performance design, the best quality at the lowest possible price, and expert advice that customers of all ages, backgrounds and skill levels can access in-store or online, from anywhere, at any time.

We’re not just about products, we’re about a lifestyle. Living and breathing our mission statement of health and fitness.

Check out our Decathlon Coach app to help you take care of your fitness and health, no matter your objective or fitness level. Get free, custom and varied training programs; from personalised running and cross-training to yoga, fitness training programmes and so much more.

Download our Decathlon app today and shop for products only found here. We make browsing, purchasing and checkout easy.
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