Quality degradation at FARFETCH — Designer Shopping  
Users report higher volume of Quality Issues than usual
52
poor

FARFETCH — Designer Shopping | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-22 Points Past 7 Days
Category: Shopping
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30-Day Trend
 
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Android unitQ Score
Android User Feedback
59%
Android
69 Reports
iOS unitQ Score
iOS User Feedback
41%
iOS
48 Reports
User Feedback
41%
iOS
48 Reports
59%
Android
69 Reports
FARFETCH — Designer Shopping - Latest Quality Issues
iOS
Oct 22, 2021
Terrible customer service
If you aren't going to be at home 365 days out of the year, do not order. They will not let you pick up packages and request signatures on orders of all sizes. Absolutely ridiculous for anyone who travels remotely anywhere besides the grocery store
iOS
Oct 21, 2021
The worst online store in the world!
You could not deliver the first parcel for your son's birthday. Make a refund because of your disgusting relationship with UPS. This is the second attempt to make a gift to your son with a birthday. The last time I use your service.
Android
Oct 21, 2021
Money is taken by the money and the goods are not sent
Android
Oct 19, 2021
Goods out of stock tried to order, do not answer
Android
Oct 18, 2021
They are going to sell to Europe in Mexico they do not buy them at that price
Android
Oct 18, 2021
Hello developers, go to the category tab, there is an endless download and nothing happens
iOS
Oct 17, 2021
Limit favorites
An unpleasant surprise was the fact that the chosen one has a limit about which there was no information, and when you add more products, you overwrite, as a result, you lose the saved goods. It seems inappropriate to put a limit on such a section.
Android
Oct 17, 2021
Delivering charges are too high App lagges a bit
Android
Oct 16, 2021
After a short time, the stored goods disappear in the wish list... it's totally annoying
FARFETCH — Designer Shopping - Product Description
Discover and shop the brands you love at FARFETCH. Pick your new season clothing, fine jewelry and accessories from over 100,000 designer pieces, and you won’t need to shop anywhere else this spring. 

Need a reason to download FARFETCH?  Here’s three:
• Visual search — see it, snap it, shop it. Just take a photo of what you’re looking for, upload it and we’ll find it. 
• Positively Conscious and pre-owned pieces — made with love and made to last 
• A personalized feed — our latest pieces and your favorite designers in one place, completely tailored to you

Shop sustainable fashion 
• Find Positively Conscious dresses, bags and sandals 
• Discover the latest pieces from sustainable labels 
• Browse Ganni, Stella McCartney and Nanushka

Shop pre-owned fashion
• Discover pre-owned treasures with Pre-Owned Chanel, Louis Vuitton, Hermès and more
• Browse one-of-a-kind watches from Rolex, Cartier and Patek Philippe
• Find pre-owned designer dresses, shoes and accessories

Find new designer brands
• Shop labels like Namesake, Yuhan Wang and 16Arlington 
• Browse designer clothing, shoes and accessories on the go
• Discover accessories from Lauren Rubinski, Matsuda, Spinelli Kilcollin and more 

New styles for Women, Men and Kids
• Discover new season clothing, footwear and accessories
• Shop labels like Jacquemus, Prada, Saint Laurent and more
• Dresses, shoes and sunglasses — find designer clothing for the first days of Spring
• Browse the latest trends wherever you are 
 
In a rush? Get pieces delivered with F90 — our same-day service available in major cities, worldwide.

Want something but it’s sold out? Don’t worry, we’ll notify you when it’s back in stock. Just go to  your account to turn notifications on.

FARFETCH Access

Did you know you can now join our loyalty program, Access, by making just one purchase? Depending on your spend, you’ll enjoy exclusive rewards from one of our five tiers: Bronze, Silver, Gold, Platinum or Private Client. Every piece you buy takes you one step closer to unlocking more — from Early Sale Access and a Welcome Gift, to Priority Customer Care and a Personal Stylist. 

FARFETCH ships to over 190 countries and offers a free pick-up service for returns.
If you have any questions, head to https://www.farfetch.com/contact-us/#helpContact-ContactUs
Want to improve your unitQ Score by 20% within 30 days?
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