Quality degradation at Fresh EBT - Food Stamp Balance  
Users report higher volume of Quality Issues than usual
73
fair

Fresh EBT - Food Stamp Balance | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-12 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
96%
Android
1969 Reports
iOS unitQ Score
iOS User Feedback
4%
iOS
74 Reports
User Feedback
4%
iOS
74 Reports
96%
Android
1969 Reports
Fresh EBT - Food Stamp Balance - Latest Quality Issues
Android
May 5, 2021
If I could give it a negitive stars I would. I can't even get it to download to my phone.
Android
May 5, 2021
I had to switch phones because my screen got cracked bad. Went to re-download this app on the new phone and now I can't get into my account for nothing. Tried resetting the password and any CORRECT answer i give to my security questions is considered wrong. There is no way to contact anyone about it either they literally tell you to call the number on the back of your card for help...its the general number to find out your balance not to help with the app
Android
May 5, 2021
Worked fine for a week. Now does not load. Goes white screen and nothing. I uninstalled it and reinstalled it same thing. Says server is down.
Android
May 5, 2021
Doesnt update in my state
Android
May 5, 2021
often there is issues with reloading to see your balance I'm hoping they fix that soon because I love this app it's so much easier than having to call to find your balance out
Android
May 5, 2021
Is slow and offline too often.
Android
May 5, 2021
Good but ususly takes longer than it should to update
Android
May 5, 2021
I wish it would update on it's own. Especially with Medicaid phones that dont have enough storage space. Needing school apps to download like Google classroom or Google meet and etc. As a single parent needing this EBT app and other important apps, I can't update it. Very frustrating. This Fresh EBT app is important and a lot more convenient than to call the cs number and putting in your pin and it takes a long time. With the app it easy and doesn't take long to get a balance.
Android
May 5, 2021
Im trying to add the P-EBT card to my acct with my regular EBT card but i cant figure out how to do it does anyone else know how
Fresh EBT - Food Stamp Balance - Product Description
Fresh EBT is the #1 rated EBT App to check your food stamp balance, track your EBT spending, get deposit date reminders, and find ways to save money throughout the month. Join over 2 million families who use Fresh EBT today!

FEATURES
• Check your EBT balance instantly - no phone calls or receipts
• Track your purchase history to avoid surprises
• Get a notification on your regular deposit date
• Save money with grocery coupons
• Find resources to help you save money
• Find local, flexible jobs to earn extra income
• Accurate, secure, and free


AVAILABLE IN EVERY STATE

Fresh EBT works with every food assistance program and EBT Card in the U.S, including Quest, ebtEDGE, ConnectEBT, California CalFresh, Texas Lone Star, Florida & Pennsylvania ACCESS cards, Illinois Link, MI Bridge, Oregon Trail, and more.

Fresh EBT supports WIC EBT benefits in Alabama, Colorado, Florida, Indiana, Iowa, Michigan, Nevada, New Hampshire, New York, Oklahoma, Oregon, South Carolina, Tennessee, Vermont, and West Virginia.


SAVE MONEY WITH GROCERY COUPONS AND FREE RESOURCES

Find stores that accept EBT on the Near Me map and clip coupons directly to your grocery store loyalty card to save money when you shop. Browse additional resources to help you save and earn money, including other government benefits, flexible job opportunities, local food banks, free cell phone service, and exclusive deals on Fresh EBT.


FEATURED IN THE WALL STREET JOURNAL AND FORBES

“Propel: An App That Makes Checking Food-Stamp Balances Easier” https://www.wsj.com/video/series/financial-inclusion-in-america/propel-an-app-that-makes-checking-food-stamp-balances-easier/C2590842-E0F4-4E15-8036-C23B218D64D8

“This startup helps food stamp recipients make their EBT benefits last” www.forbes.com/sites/annefield/2017/04/29/this-startup-helps-food-stamp-recipients-make-their-benefits-last/


PRIVATE AND SECURE

Fresh EBT does not store, transmit, or sell your personal data to any third party. All communication with the app are fully encrypted. Fresh EBT lets you view your benefit information but you cannot make transaction with the app, so your benefits are safe.


Fresh EBT is not affiliated with any United States government entity or EBT card issuer. Fresh EBT connects to your state's EBT portal to retrieve information on your behalf. Fresh EBT is built by Propel, a software company that aims to help low-income Americans get back on their feet. Learn more at www.joinpropel.com and email us at feedback@joinpropel.com.
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