Quality degradation at Providers: benefits and debit  
Users report higher volume of Quality Issues than usual
58
poor

Providers: benefits and debit | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-13 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
91%
Android
1844 Reports
iOS unitQ Score
iOS User Feedback
9%
iOS
177 Reports
User Feedback
9%
iOS
177 Reports
91%
Android
1844 Reports
Providers: benefits and debit - Latest Quality Issues
Android
Oct 25, 2021
Always says sorry can't update information
Android
Oct 25, 2021
I would give less than 1 star if allowed. The app will NOT update my balance. It is useless!! I wish it would go back to the old app, this one sucks
Android
Oct 25, 2021
Haven't been able to use the app in weeks.
Android
Oct 24, 2021
It over half the time won't update how much I have left . Back when it was fresh it was way better I will be deleting this app . Not worth my time .😡
Android
Oct 24, 2021
App keeps messing up
iOS
Oct 24, 2021
Garbage
They updated and I've been locked out for a week. Not very prompt or tech savvy if it takes more than a week for “routine maintenance”
Android
Oct 24, 2021
I prefered the old version of the app. It at least told me when my next deposit was but now i cant do anything useful other than check my balance. I dont know what yall were trying to do with this updated version but It was a fail. I want the old app back. Manage the you EBT my arse, you cant do anything worthwhile here.
iOS
Oct 24, 2021
This app don’t deserve a star at all
This app is So slow and doesn't show the right balance until three days later the first app they had was the best app
Android
Oct 24, 2021
Not showing the right amount I have to call my card
Providers: benefits and debit - Product Description
Providers (formerly Fresh EBT) is the #1 rated EBT app for checking your food stamp balance. Plus, you can now manage other benefits and income with Providers Card, our new, free debit account.


Join the 5 million people who use Providers to manage their EBT, WIC, SSI, unemployment, other benefits, and debit. Providers is available in all 50 states.


MANAGE YOUR BENEFITS AND DEBIT SIDE-BY-SIDE

Providers (formerly Fresh EBT) lets you manage all your income in one easy app:
• EBT
• WIC
• Child Tax Credit
• Paychecks
• Tax refunds
• Disability/SSI
• Savings
• Unemployment


INSTANTLY SEE YOUR EBT BALANCES AND SPENDING HISTORY

Skip the call — get your EBT and WIC balances instantly on your phone so you always know how much you have to spend.


STAY ON TOP OF UPDATES TO YOUR BENEFITS

EBT and other benefits can change quickly, but our dedicated team has you covered. Providers (formerly Fresh EBT) shares regular updates about benefit changes in all states.


WORKS IN EVERY STATE

Providers (formerly Fresh EBT) works with every food assistance program and EBT card in the US. Get your balance instantly for your Quest, ebtEDGE, ConnectEBT, California CalFresh, Texas Lone Star, Florida & Pennsylvania ACCESS cards, Illinois Link, MI Bridge, Oregon Trail, and all other states’ EBT cards.


FIND STORES THAT ACCEPT EBT AND WIC

EBT (also called SNAP benefits and food stamps) and WIC are accepted at many stores, plus farmer's markets and food pantries. Find all of the places in your area that accept EBT and WIC with our easy-to-use map.


BROWSE MONEY-SAVING AND MONEY-MAKING OFFERS

Save money with local discounts and coupons, and find out about full and part-time jobs in your area.


PROVIDERS CARD IS PERFECT FOR EVERYDAY SPENDING

Providers (formerly Fresh EBT) comes with a free debit account that’s a perfect pair to your EBT card.


PROVIDERS CARD HAS NO HIDDEN FEES

Providers Card has no monthly, overdraft, minimum balance, open, close, or inactivity fees.


GET YOUR PAYCHECKS UP TO 2 DAYS EARLY AND ELIGIBLE BENEFITS UP TO 5

Set up direct deposit on your Providers Card and get your paychecks up to 2 days early. You can get eligible benefits, like disability/SSI, up to 5 days early!


SAFE AND SECURE

Your personal information is protected by best-in-class encryption and security features. Your Providers Card debit funds are FDIC-insured up to $250K. Instant transaction notifications and 1-tap card locking keep you in control of your spending.

Providers was formerly called Fresh EBT — same great EBT app, now with more features, like a free debit account.

Providers Card is issued by Sutton Bank, Member FDIC, pursuant to license by Mastercard International.
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