60
poor

GOAT – Sneakers & Apparel | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
11 Points Past 7 Days
Category: Shopping
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30-Day Trend
 
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Epic
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Android unitQ Score
Android User Feedback
28%
Android
51 Reports
iOS unitQ Score
iOS User Feedback
72%
iOS
134 Reports
User Feedback
72%
iOS
134 Reports
28%
Android
51 Reports
GOAT – Sneakers & Apparel - Latest Quality Issues
iOS
Jan 25, 2023
Simplify app
The app always gives me trouble making it difficult to purchase.
iOS
Jan 26, 2023
Stole my $
Sent 25 emails to update my email home number so I can cash out my funds. They refused and are now keeping it. Thanks for stealing my money bc you won't let me update my phone number.
Android
Jan 26, 2023
Attention, first message of the dishonest App! Indeed, the text says that taxes and charges have been added to the prices displayed when this is not the case. They should write "taxes and charges MUST be added to the price". It is indeed necessary to provide between +30% and +40% on purchase price. Its prices are then delusional.
iOS
Jan 26, 2023
Bad shipping
It takes to long to ship the shoes or clothes when it said 3-4 days it took a whole two business weeks for it to arrive
Android
Jan 26, 2023
Very good app, good prices but the bad thing is that they have to fix are the categories
iOS
Jan 27, 2023
Horrible company
As most of the reviewers have stated, their customer service is horrendous. The communication is almost nonexistent and when they do respond to an inquiry, it rarely has anything to do with the ques that was posed. Almost every single time I submit pictures of what I'm selling, I receive an email asking me to retake one of the angles over again. The thing is, they never tell you what was wrong with the original photo; was it bad lighting, was the angle too far back or too close, etc… what ends up happening is you're going back and forth trying to get one measly picture submitted. I sold a used sneaker once and was told that there was a crease on the toe; only in a rare case would you find a leather sneaker that was worn that didn't have a toe crease(mesh uppers or almost any material outside of leather would be the exception). I sold a new pair of sneakers once and they asked me to offer a discount because there was a crease on the toe. When I asked to see the proof, someone told me in an email it was against their policy. So, you want me to blindly give someone a discount due to a “defect” without showing proof? I'm sure the customer wouldn't have purchased the sneaker if that was the case because the photos we submit are detailed enough to notice something like that. I really don't care to do business with them because of the constant issues, but I'm selling off my collection and 80% of what I have left are pre owned and I don't want to take a chance with local sales because it can be dangerous, plus it eliminates the constant bartering. Goat is one of the few places that allows people to sell pre owned merch, so I tolerate the craziness. The app itself is pretty cool, but it does need a better interface in my opinion. If the issues I've encountered and talked about in this review bother you, then you may want to look elsewhere.
iOS
Jan 27, 2023
Doesn’t deliver orders on time.
Doesn't deliver orders on time. Doesn't respond to emails. There is no way to reach their customer service via phone.
iOS
Jan 28, 2023
Customer Service
Terrible customer service process. Purchased a hoodie that was labeled black and the actual product shipped to me is chocolate brown. When contacting customer service they only look at the type of product for the order filled and not the overall product. Terrible customer service.
Android
Jan 28, 2023
Won't download
GOAT – Sneakers & Apparel - Product Description
GOAT is the global platform for the greatest products from the past, present and future. 

Shop new and used sneakers, apparel and accessories from around the world. Discover exclusive drops, new releases, vintage finds and archival styles. Now shipping to over 170 countries.  

SHOP GLOBAL BRANDS
Explore over two million listings from streetwear and designer brands including Nike, Air Jordan, adidas, Yeezy, Off-White, Comme des Garçons, Supreme, Gucci and more.

NEVER MISS A DROP
Find the right products at the right price. Track upcoming releases, get notifications, save your most-wanted styles and place offers.

GET INSPIRED
Shop street style looks, try on sneakers in AR and read GREATEST, our magazine featuring stories of emerging artists and industry veterans paving the way in fashion, art, music, design, entrepreneurship and beyond.

AUTHENTICITY ASSURED
Discover the greatest styles from the world’s leading boutiques, retailers and selected sellers with buyer protection guaranteed on all purchases.
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