83
fair

H&M - we love fashion | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
5 Points Past 7 Days
Category: Shopping
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
87%
Android
2161 Reports
iOS unitQ Score
iOS User Feedback
13%
iOS
322 Reports
User Feedback
13%
iOS
322 Reports
87%
Android
2161 Reports
H&M - we love fashion - Latest Quality Issues
Android
Oct 25, 2021
Couldn't see any product...all items set to 0 stock
iOS
Oct 24, 2021
The app doesn't open
How to use now if the old iPhone?
Android
Oct 24, 2021
I had ordered 1 trouser but it is was torn so I had returned it on Sept 11 but today is Oct 24 and i still didn't get my refund 😠 h&m equals to fraud
Android
Oct 24, 2021
Unfortunately, the process of opening the app, finding discounts, points bonuses, etc. is not done until the last moment at checkout.... of most. Time optimization does not happen and queues accumulate quickly. Better that when the customer buys and shows ID, everything is automatically handled in both deductions for discounts, points and reading of the garments you buy should be linked to the discounts that exist for the period. This avoids several processes that can mess up and annoy both customer, queue and checkout staff!
Android
Oct 24, 2021
Cute app but does not understand there and sweater comes out to me if I put sweater woman does not come out 🤐is has few things in the App in the store more
iOS
Oct 24, 2021
App update issues
For those who do not support the update the app proposes to download an older version but then does not allow you to download it with the result that the app remains in fact unusable
Android
Oct 24, 2021
It won't let me download the app
iOS
Oct 24, 2021
The app doesn't work
On October 21 and 22, the application does not open((( And I do not have the 10th iPhone.and still does not work
iOS
Oct 24, 2021
Worst support from customer care
Not have facility to update return pick up on app. Telecaller dont even bother to listen.
H&M - we love fashion - Product Description
Tap in to our fashion feed, anytime, anywhere, and all in one spot — the H&M app. 
Get instant updates, track your orders, use your own photos to find similar items in stock, and get inspired by our users all over the world! 

Imagine yourself browsing our feed and experiencing it live all at the same time.
Sounds exciting? Keep reading!

Our app also comes handy when you’re already inside one of our stores.
Let’s say you can’t find your size or would like to know if an item is available in more sizes and colours? Scan the price tag — our SCAN & FIND feature will let you know!

Seen something you like and got inspired by? VISUAL SEARCH lets you explore what we have to offer by using your own photos or screen shots. It recognizes patterns, colors, styles, and gives you a list of matching or similar items in stock.

Save the items you love the most in your own list of favourites — just tap the HEART ICON. 

Keep up to date with the fashion world by activating PUSH NOTIFICATIONS! You’ll be the first to know when a designer collection drops and you’ll instantly be notified when we have special offers and events!

Don’t miss out — download the H&M app now!

When you download the H&M app, we will process your data in accordance with our Privacy Notice. For more details on this, please go to hm.com.
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