/ unitQ Score

H&M - we love fashion

Shopping30-day average as of Nov 09, 2026

H&M - we love fashion at a glanceH&M - we love fashion (Shopping) has a unitQ Score of 60 out of 100, rated fair, as the 30-day average on Nov 9, 2026, up 5 points from 55 in the previous 30 days. The score draws on 322 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Difficult to Navigate UI, Fails To Launch and Slow Performance.

What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.

Feedback sources:App StoreGoogle Play
60fair

unitQ Score 30 Day Average as of Nov 09, 2026 5 point score increase in the last 30 days

Previous 30 days55
Last 30 days60

30-Day Trend

poorfairgoodepicunitQ ScoreiOS unitQ ScoreAndroid unitQ Score
20406080100Oct 9Oct 24Nov 820406080100Oct 9Oct 24Nov 8

User Feedback

322Reports
iOS
40 % 128 Reports
Android
60 % 194 Reports

Top feedback themes

  • ApplicationUser Interface
    Difficult to Navigate UI
  • ApplicationStability
    Fails To Launch
  • ApplicationStability
    Slow Performance
  • Customer Support & SuccessConduct
    Unsatisfactory Behavior
  • AccountSubscription
    Subscription Too Expensive

About H&M - we love fashion

What is H&M - we love fashion?

H&M - We Love Fashion is a shopping app designed by the popular clothing retailer H&M, which allows users to browse and purchase fashionable clothing and accessories. This app provides a user-friendly experience to explore the latest trends, shop from anywhere, and get special discounts.

Is H&M - we love fashion safe?

The H&M app, "we love fashion," ensures secure payments and encrypts transactions, which is positive for user safety. However, users, especially young audiences, should be cautious of potential phishing scams and the importance of protecting personal information. Users must practice safe online habits, like recognizing secure connections and keeping software updated, to mitigate risks.

Who owns H&M - we love fashion app?

The H&M - we love fashion app is owned by H & M Hennes & Mauritz AB. This company is the parent organization that manages the app and its related services.

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