/ unitQ Score

IKEA Store

Shopping30-day average as of Nov 09, 2026

IKEA Store at a glanceIKEA Store (Shopping) has a unitQ Score of 55 out of 100, rated fair, as the 30-day average on Nov 9, 2026, down 2 points from 57 in the previous 30 days. The score draws on 158 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Difficult to Navigate UI, Can't Log In and Slow Performance.

What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.

Feedback sources:App StoreGoogle Play
55fair

unitQ Score 30 Day Average as of Nov 09, 2026 2 point score decrease in the last 30 days

Previous 30 days57
Last 30 days55

30-Day Trend

poorfairgoodepicunitQ ScoreiOS unitQ ScoreAndroid unitQ Score
20406080Oct 9Oct 24Nov 820406080Oct 9Oct 24Nov 8

User Feedback

158Reports
iOS
0 % 0 Reports
Android
100 % 158 Reports

Top feedback themes

  • ApplicationUser Interface
    Difficult to Navigate UI
  • ApplicationLogin
    Can't Log In
  • ApplicationStability
    Slow Performance
  • AccountSubscription
    Subscription Too Expensive
  • ApplicationUser Interface
    Blank Screen

About IKEA Store

What is IKEA Store?

The IKEA Store app is a mobile application that helps users browse and purchase furniture and home essentials from IKEA. It allows customers to easily find products, check prices, and manage orders directly from their smartphones.

Is IKEA Store safe?

The IKEA Store app collects personal information like names and addresses, which raises some privacy concerns. While the app has security measures in place and does not knowingly collect data from users under 16, younger audiences should still be cautious about sharing personal details. Parents may want to supervise app usage to ensure safety and privacy.

Who owns IKEA Store app?

The IKEA Store app is owned by Inter IKEA Systems B.V., which is the worldwide franchisor of the IKEA brand. This company is part of the Inter IKEA Group, which oversees various businesses related to IKEA.

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