/ unitQ Score

JD Sports

Shopping30-day average as of Nov 09, 2026

JD Sports at a glanceJD Sports (Shopping) has a unitQ Score of 59 out of 100, rated fair, as the 30-day average on Nov 9, 2026, up 9 points from 50 in the previous 30 days. The score draws on 137 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Difficult to Navigate UI, Freezing and Can't Redeem Or Apply Gift Card Or Credit.

What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.