15
poor

Lexus | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
6 Points Past 7 Days
Category: Lifestyle
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
26%
Android
45 Reports
iOS unitQ Score
iOS User Feedback
74%
iOS
126 Reports
User Feedback
74%
iOS
126 Reports
26%
Android
45 Reports
Lexus - Latest Quality Issues
iOS
Oct 26, 2021
Pretty Useless
This app is useless. Every theee days I have to delete it and the add it from the App Store. The three days later I can't sign on.
iOS
Oct 26, 2021
This app is crap
This app is horrible. Every time I open it it tells me it can't log me in. But it won't let me log in. And it won't remember my login info and won't use Face ID to log me in. So it's pretty much useless. Even my bank will use Face ID. So don't say it's a safety feature. My bank account is worth more than what in the car
iOS
Oct 26, 2021
Can you please fix the app
The app doesn't work can you please fix it
iOS
Oct 26, 2021
Lexus App
I don't know why you develop an app that doesn't work. After 1 week of not using the app I am logged out and have to delete the app to login. This is unacceptable.
Android
Oct 25, 2021
The huge amount of inconsistencies in the app defy imagination. They need to shelve this app, hire someone smart to develop a new app, and apologize for their previous rendition. It freezes and stops all the time.
iOS
Oct 25, 2021
Image Not Found
App won't show my model car. Tried removing and adding it back. 2007 Lexus IS 250.
iOS
Oct 24, 2021
I love the new app
It's a lot more user friendly and clean , also it's easier to check my subscriptions which are pain in the old ENFROM REMOTE app. I also like the simplicity of the design of it. I hope developers think of climate control soon so I can adjust the temperature and cold weather options via app. Also it would be nicer if I could set a preferred timer for remote and not the 10 min default Quick update: it logs out every day and it's very annoying
iOS
Oct 24, 2021
Waste of time
Why am I paying for remote start when you guys can't have a decent app for it to friggin work?! Every-time I update the app it's like a reboot it kicks me out & I have to re sign in every time, the app glitches and bug fixes update you provide doesn't fix sh*tt… It's closing to winter time, hire a IT to fix this issue fast!
iOS
Oct 24, 2021
Fix the dang App
We are not paying for an app to not work!!!! I have to uninstall and reinstall every time!!!
Lexus - Product Description
Manage your Lexus vehicle on the go and enjoy a Lexus experience that is more personal, more convenient and more exceptional.
 
 The Lexus app supports 2010 or newer Lexus vehicles and for Hawaii customers, 2018 or newer Lexus vehicles. 

•       Owner’s Manual & Warranty Guides
                 You now have access to your owner’s manual and warranty guides at your fingertips. 
•       Dealer Locator
Looking for the closest dealer? Login to the app and locate your nearest Lexus Dealer.  Also, set your preferred dealer to enjoy the comfort of working with the trusted professionals you know, and who know your Lexus through and through.
•       Service Scheduling 
To help your Lexus vehicle perform to its full potential, trust its care to those who know it best. Schedule your next service appointment with a Lexus certified technician. 
•       Road Side Assistance
                             Access to Lexus Roadside Services on your phone.
 
On select 2015 or newer Lexus and for Hawaii customers, 2018 or newer vehicles - sign up, activate, or manage your Enform Services if your vehicle is equipped. Get vehicle health information, enjoy remote services, and more!
 
•	Lexus Enform Remote1,2 
Lexus Enform Remote lets you lock and unlock doors, start the engine, locate your parked car, check vehicle status, monitor guest drivers and more all through your smartphone.
 
•	Lexus Enform Service Connect 
Your Vehicle Health Report provides important information as well as timely reports to you and your dealer such as maintenance reminders for the ultimate in service convenience.
 
 
(1) Available features vary by vehicle and subscription type.
(2) Remote services: Be aware of vehicle surroundings. Operate when legal and safe (e.g., do not start engine in enclosed space or if occupied by a child). See Owner’s Manual for limitations.
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