65
poor

Lowe's Home Improvement | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
3 Points Past 7 Days
Category: Shopping
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
80%
Android
551 Reports
iOS unitQ Score
iOS User Feedback
20%
iOS
134 Reports
User Feedback
20%
iOS
134 Reports
80%
Android
551 Reports
Lowe's Home Improvement - Latest Quality Issues
Android
May 4, 2021
Lousy barcode reading, can't get past unnecessary security layers!
Android
May 4, 2021
App stops dead at create an account. Just installed and was hoping to set it up; nope. It wants to act up.
iOS
May 4, 2021
Useless
New update and all that happens is internal error. Can't use it
iOS
May 4, 2021
Poor start
Won't let me access my account and keeps sending to store shopping options
iOS
May 4, 2021
HORRIFIC
I had 350 items in my saved list and can not access them. Constant issues!
Android
May 4, 2021
Sometimes the item is still hard to locate in the store even after looking up the alleged location in the app.
iOS
May 4, 2021
Curb side
Curbside needs attention no one to help lady sitting outside could not see her she on phone had to go in store look for help when I saw her during loading but she never act knowledge we were there Looks to be a cell phone problem
iOS
May 4, 2021
The app functions, but is rendered useless by inaccurate inventory
Spent 45 minutes searching for the products I wanted to buy. Clicked the “only available at my store” button. Filled up my cart, checked out. Was nice and happy. Two hours later, I get a call from my local store, “None of the products you ordered are available.” Me: “But I selected your store when I was shopping. Isn't it supposed to be connected to your inventory?” Associate: “Yes, it is, but we have a new inventory system, and it's wrong. Would you like us to cancel your order?” Me: “Guess so... since I'm not interested in paying for nothing.” Using the app was an utter waste of time. I should've just gone to the store. I still would've been unhappy, but at least I would've gotten some steps in, maybe stopped and gotten a coffee somewhere for my trouble.
iOS
May 3, 2021
Won’t let me log into my account
I have an account and have tried logging in multiple times on this app and it just keeps saying “ unable to login at this time”. Seems like the app is useless if you can't log into your account. I will update my rating if I can login.
Lowe's Home Improvement - Product Description
Doing It Right for Less is Just a Tap Away. 

HOME IMPROVEMENT AT YOUR FINGERTIPS 
Whether you’re a Pro or a have a DIY project on your mind, you can search and shop thousands of products like kitchen appliances, paint, lumber, tools, outdoor power equipment, grills, outdoor furniture, flooring and more— anytime when you’re on the go. We’ve also included larger, zoomable images and 360° spins so you can see every last detail.  

WHAT YOU NEED- FASTER 
We have clearly marked aisle and bay information right on the list page, so you know right where to go when you’re in a store. Plus, check the “in-stock” box to only view items that are available for pick up. If it’s not there, no problem. Check other stores with just a tap.  

STORE FINDER 
Locate the store that’s nearest to you along with the phone number, address, directions and drive time estimates. Then, select your choice to get accurate inventory, product locations and pricing*. 
*Remember to allow location services to get the most optimized experience possible.   

INBOX
Messages with special coupons, deals and exclusive promotions come right to your Inbox to help you get the best price, every time.

WEEKLY DEALS 
We’ve always got great deals. Check the weekly ad for your selected Lowe’s store right on your phone. View the flyer page by page or by department, it’s that easy.  

CUSTOMER RATINGS AND REVIEWS 
Read what others are saying. See reviews and star ratings for thousands of products. Plus, you can write your own reviews and upload images right in the Lowe’s app.  

COMMUNITY Q & A 
Before you buy, make sure a product is right for you.  Ask questions and get answers directly from manufacturers or previous customers. You can also browse questions or answer ones for others.  

FAVORITE LISTS 
Add any product to your Saved Items List and never forget what you need again. Tap the heart on any product page, scan a barcode in the store, or add notes to your list—no sign in required.  

ORDER HISTORY & DIGITAL RECEIPTS 
We make paper receipts a thing of the past. Search order history for specific items you’ve purchased and access entire transactions right on your phone.  

APPLE WATCH OPTIMIZED  
Add your virtual mylowes card to your digital wallet, keep track of your favorites on your Quick List and find your closest Lowe’s store.
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