66
fair

MANGO - Online fashion | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
0 Points Past 7 Days
Category: Shopping
Work at Mango? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at Mango? Unlock additional insights
Android unitQ Score
Android User Feedback
64%
Android
146 Reports
iOS unitQ Score
iOS User Feedback
36%
iOS
83 Reports
User Feedback
36%
iOS
83 Reports
64%
Android
146 Reports
MANGO - Online fashion - Latest Quality Issues
Android
Apr 26, 2024
I was supposed to get a 10% discount by downloading and ordering through the app. Which I did but this discount was not applied at the end of the order... Disappointed!!
iOS
Apr 27, 2024
Constant crash at checkout
Every time I want to order something, I have to try to pay again 5 times until I don't get an error message. This way I do order from the H&M home... sin
iOS
Apr 27, 2024
Highly unstable app
The functioning of the app is truly bad. I was afraid my payment would get an error as the app itself skipped out to incorrect pages several times — and, it did. The order got placed and withdrawn from my bank account yet when trying to get back into the app (which didn't happen automatically) it said “Your purchase was not completed Due to an error during payment, we were unable to confirm your purchase. Please check that your payment details are correct and try again. Your account has not been charged at this time.” Regering me to a “try again” button. Obviously I'm not gonna try again.
iOS
Apr 28, 2024
Gift card
Too bad I can't use gift cards to pay for online purchases; This is possible with your competitors! And as a result, I wouldn't recommend MANGO cards for Christmas anymore :-(
iOS
Apr 28, 2024
I can't change my address
The site is as if you haven't upgraded. I need to change the address, it does not open the page, please help
iOS
Apr 28, 2024
payment
Doesn't go through bank payment
iOS
Apr 29, 2024
Clothing Length
There is an important element missing from your descriptions: the length of skirts, dresses and pants.
Android
Apr 29, 2024
Cannot purchase anything from app. Cart does not work. Always adding deleted items. I cannot remove items from cart. They keep coming back. Please fix this issue.
Android
May 1, 2024
It hasn't worked well for weeks. You try to access the sections and it keeps thinking and they don't open.
MANGO - Online fashion - Product Description
Description. 

Get the latest trends and discover them from any location. If you love wearing fashion and using any occasion to buy clothes via the internet, download our MANGO app. Simple, easy and intuitive! 

Our most digital version features all the garments in the collection: women’s, men’s and children’s clothing. What’s more, through notifications you can discover the latest products, enjoy exclusive offers and stay up to date with the latest trends in online fashion. 

Choose your favourites with the app! Download it free and enjoy a unique experience in mobile format. 

Fashion on your mobile. 

Wherever you are, log on quickly to get your must-haves. Browse through the different collections featured, be inspired by the proposed outfits in each editorial and find what you are looking for by using the size, colour and price filters. Be inspired by all the proposals for the perfect shopping experience.  

Your online shopping bag can be accessed from any device. 

Whenever you log on to our online clothing app with your user ID and password, your items will be saved so that you can access them from any device. So, if you start filling your shopping bag from your Smartphone and later decide to continue shopping via your Tablet, the items will be synchronised, allowing you to finalise your order whenever and however you want. Enjoy your online fashion app whenever you want! 

Barcode scanner. 

You can also use the app when you are shopping in our physical stores. If you see an item you want to buy but there are none left in your size or preferred colour, you can get it via our app. Scan the barcode of the item, or enter it manually, to see where you can find one or to buy it online. Once you have placed the order, you can receive it at home or at your preferred location. 

Exclusive information

You can also use our app to stay up to date with our promotions and exclusive offers in online fashion. Enable the instant notifications feature and you’ll be among the first to discover the new collection garments arriving each week, the lookbooks to inspire your stylings of the season and the discounts and promotions you can enjoy. 

Find your nearest store. 

If you need to have the garment you want right now, use the geolocation feature of our app and find your nearest store and the quickest way to get there. 

Create your Wishlist. 

Now, your Wishlist, in a single click: include all the garments you like most in your Wishlist. Also, if you didn't manage to buy a garment in time, you can enable an availability notification. Simply enter your e-mail and you’ll receive a message as soon as it’s back in stock. 

Manage your account. 

Log on to your profile and edit your personal data whenever you like, for example the delivery address. You can also log on to the My orders section to keep all your till receipts, for both online orders and your purchases in physical stores.  You can also track all your orders and manage any returns. 

The MANGO app is much more than an online store. Shop in a simple and secure way. 

We invite you to send us your comments and suggestions on this update at the following e-mail address: online@mango.com
Want to improve your unitQ Score by 20% within 30 days?
All intellectual property rights, including trademarks and word marks, are the property of respective owners