/ unitQ Score

McDonald's

Food & Drink30-day average as of Nov 09, 2026

McDonald's at a glanceMcDonald's (Food & Drink) has a unitQ Score of 20 out of 100, rated poor, as the 30-day average on Nov 9, 2026, down 15 points from 35 in the previous 30 days. The score draws on 3,499 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Difficult to Navigate UI, Can't Log In and Fails To Launch.

What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.

Feedback sources:App StoreGoogle Play
20poor

unitQ Score 30 Day Average as of Nov 09, 2026 15 point score decrease in the last 30 days

Previous 30 days35
Last 30 days20

30-Day Trend

poorfairgoodepicunitQ ScoreiOS unitQ ScoreAndroid unitQ Score
0255075100Oct 9Oct 24Nov 80255075100Oct 9Oct 24Nov 8

User Feedback

3,499Reports
iOS
32 % 1118 Reports
Android
68 % 2381 Reports

Top feedback themes

  • ApplicationUser Interface
    Difficult to Navigate UI
  • ApplicationLogin
    Can't Log In
  • ApplicationStability
    Fails To Launch
  • ApplicationStability
    Force Closing Or Crashing
  • ApplicationLocation
    Location Incorrect

About McDonald's

What is McDonald's?

The McDonald's app is a mobile application that allows users to easily order food, find promotions, and locate nearby restaurants. With features like mobile ordering and exclusive deals, the app enhances the overall dining experience for McDonald's customers.

Is McDonald's safe?

The McDonald's app has raised safety concerns, particularly for younger users, due to vulnerabilities that previously leaked personal data of over 2.2 million people. While McDonald's has stated that sensitive financial data is not stored, the app's flaws, like exposing user details through insecure API endpoints, present a significant privacy risk. Users should be aware of these issues when using the app.

Who owns McDonald's app?

The McDonald's app is owned by the McDonald's Corporation, which is an American fast-food company. As the parent company, McDonald's Corporation manages the app to enhance customer experience and promote their products.

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