45
poor
Mercari: Your Marketplace | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
13 Points Past 7 Days
Category: Shopping
30-Day Trend
Android unitQ Score
Android User Feedback
43%
Android
1072 Reports
1072 Reports
iOS unitQ Score
iOS User Feedback
57%
iOS
1419 Reports
1419 Reports
User Feedback
57%
iOS
1419 Reports
1419 Reports
43%
Android
1072 Reports
1072 Reports
Mercari: Your Marketplace - Latest Quality Issues
Android
Apr 23, 2024
New policies and fees make this app horrible. I've had an issue now where a seller just won't ship something out. Just go to eBay, I haven't had an issue with them and they'll probably ship your stuff out
Android
Apr 23, 2024
Buyer fees ruined it. RIP Mercari
Android
Apr 23, 2024
I made my last purchase through this app. $57 plus 7.99 plus $10.50 fees came out to $75.69 the fees for buyers is ridiculous. I will no longer purchase through this app.after I receive my item and rate the seller I'm deleting this app and closing my account. RIP MERCARI.....LETS BOY COT ON TIK TOK. I THINK THEY WILL CHANGE THIER TUNE....
Android
Apr 23, 2024
I used to use this platform every single day until the recent fee changes. Fees are much more expensive now and are not advertized with the purchase price. A 70 dollar item turns into a 95 dollar item. Sadly will be switching to ebay and other platforms.
Android
Apr 23, 2024
Those snapping animations you added? UNDO THEM IMMEDIATELY. Your app keeps becoming more and more CRINGE. You don't even have a dark mode still. And the sudden shipping price ripoffs. Your company ain't long for the USA. Nobody is gonna pay your ridic fees when ebay is cheaper lmao
Android
Apr 23, 2024
No customer service. They will take your money and your only recourse is to keep emailing them while they run you in circles.
Android
Apr 24, 2024
The service fee and processing fee are BS. Too much. Not using any more. On top of sales tax and shipping fees. Cant afford all the extra fees
Android
Apr 24, 2024
These buyer fees are getting ridiculous!
Android
Apr 24, 2024
Yeah they may have done away with seller fees but they increased buyer fees. It's a terrible place to buy now. Bought something for $100 and $20.99 of fees was added onto it.
Mercari: Your Marketplace - Product Description
Whether you're searching for that unique find or clearing out space for some extra cash, you can do it all in the app, all from home. SHOP Discover that perfect find from brands like Nike, Funko, Nintendo, Squishmallows, Apple, Lululemon (and thousands more). From collectables, to unique handmade items, to one-of-a-kind treasures, it's all on Mercari. AUTHENTICATED LUXURY Shop luxury and designer clothing, shoes, and accessories with confidence. Items with a diamond badge are authenticated and all purchases are protected. SHOP SECURELY Get your item as described or your money back. When you've found that perfect thing, we ask the seller to ship within 3 business days. LOCAL FINDS Shop your neighborhood without leaving the house! Your items will be delivered right to your door, no awkward meetups required. BUY NOW, PAY LATER Get it now, pay in four installments with Zip or PayPal. SELL Lighten your life by listing once-loved items on Mercari. Listing your unused items on Mercari is free and simple. Just snap a few photos, input item details, and tap List. Use selling features including smart pricing, offer to likers, promote, and more to ensure your item is seen and sold as quickly as possible. EASY DELIVERY OPTIONS Mercari knows that affordable and convenient shipping options are important. That's why Mercari prepaid labels have competitive rates, offer print-free options and Shipping Protection up to $200. With Mercari Local, have your bulky, heavy items picked up for fast, doorstep delivery. GET PAID QUICKLY To complete your sales transaction, rate the buyer. Then funds will be added to your balance. Choose how you want to get paid with Direct Deposit, Instant Pay, or use your balance for a purchase–it's up to you. AUTHENTICATE Got designer items? With Mercari Authenticate, your shoppers know they're getting the real deal. Mercari Authenticate makes it simple to buy and sell pre-loved, genuine luxury goods. List and authenticate luxury items from anywhere, on any device. Authenticated items are automatically boosted and seen by more buyers, meaning they're more likely to sell. Give yourself some preloved love with Mercari. We'd love to hear from you. DM us on our Instagram @mercari, tweet @mercari_app, or find us on Facebook @MercariApp. And, get quick-reads on everything from decluttering to collecting, tips on selling, upcycling ideas and shopping inspo on our Full Circle blog at blog.mercari.com. Mercari is available in the US for anyone 18+.
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