89
good

Moonpig: Birthday Cards | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
5 Points Past 7 Days
Category: Shopping
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30-Day Trend
 
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Android unitQ Score
Android User Feedback
85%
Android
242 Reports
iOS unitQ Score
iOS User Feedback
15%
iOS
43 Reports
User Feedback
15%
iOS
43 Reports
85%
Android
242 Reports
Moonpig: Birthday Cards - Latest Quality Issues
iOS
Apr 14, 2024
Nothing received
For the last 2 years family members have ordered and paid for gifts to be sent to me and I have never received them. Disgraceful service. Says it all when all the angry/disappointed nicknames have been taken 😤
Android
Apr 14, 2024
Getting more and more expensive even though I joined the Special club.
Android
Apr 16, 2024
Convenient, easy to use but postage is too high..one card and a small box of truffles over £4.00..boosts the price right up. Every card comes out with words missing ect..so now I order them blank and sent to me.
Android
Apr 17, 2024
Great accept postal charges are per item even though all 3 items are heading to the same address.
iOS
Apr 19, 2024
Not delivered item
2 cards ordered for my wife's birthday on 14th April none delivered for the birthday on 18th April shocking service will not be using Moonpig in the future
iOS
Apr 21, 2024
Poor performing App but needs improvement
App seems to even trying to write this review, it does not show what I'm writing ?!?!give me an error after spending 10 mins doing the card. Still a pain to have to pay for 1 card at a time.
Android
Apr 22, 2024
No option to reorder a card so you have to start again and go through the whole personalisation process from the beginning. Not as easy to use as the webpage if you add a lot of personalisation. Uninstalled. Update. Tried again - you can't access your order history beyond six months so there's no way of checking what you've sent that person in previous years. Very disappointing. Uninstalled - again.
Android
Apr 22, 2024
As a regular customer, I am disappointed that' discount codes sent to my email address are only allowed to new customers. Thank you.
iOS
Apr 23, 2024
No Discount
Why sell sell sell about discount and not offer it as not reached criteria - never again Moonpig
Moonpig: Birthday Cards - Product Description
Send joy at the tap of a button with the Moonpig greeting cards app. We're living in uncertain times but one thing's for certain: it's never been easier to send personalised cards, custom birthday cards for next-day delivery. Browse thousands of personalised cards, upload your favourite photos, and send to your nearest and dearest in The United States or abroad when choosing our international postage. We deliver your cards worldwide, so you're never more than a few taps away from the people you love.
 
The Moonpig app is so much more than an online shopping app; we take pride in helping people turn something as simple as a piece of paper into a message of care. Whether you're creating birthday cards or Valentine’s Day cards, we're here to make their moment the most personal and heartfelt it can be.
  
What makes Moonpig unique?
 
· Stay connected, wherever you are: No stamp? No problem. With Moonpig you can make someone's day without even leaving the sofa.
· Find the perfect card for any occasion: Personalised birthday cards, Valentine’s Day cards Mother’s Day cards, anniversary cards, thank you cards and get-well cards – we've got all of these and many more.
· Make it personal: Choose from thousands of cards where you can upload your own photos and customise your text.
· Choose your card's size: We have standard, large and giant cards, and even postcards too.
· Send your card on the go: You can send it straight to their letterbox or back to you to sign (if you choose this option we'll pop in an extra envelope).
· Send personalised cards anywhere in the world: We've got delivery options to suit you, whether you need it to arrive ASAP or on a specific date.
· Never miss an occasion: Set up handy reminders for important dates and we'll make sure you send something in plenty of time.
· Cards from the brands you love: We've got hundreds of cards for men, women and children. Find everything from Disney cards to DC Comics and Harry Potter.

 
What special features does the app have?
 
· Use our virtual augmented reality (AR) tool to see and compare the sizes of cards in real life.
· Add your own handwritten message by taking a picture from your phone or using an Apple Pencil on iPad.
· Upload images to online cards and photo gifts straight from your iPhone or iPad. Zoom, rotate and crop them to size.
· Import special occasions like birthdays and anniversaries from your phone's calendar to the app.
· Set reminders – use it as a birthday countdown and never miss someone's special day again. Make sure you enable notifications!
· Upgraded to iOS 14? Discover our exclusive (and pretty clever) new reminder widget.
· Always get stuck on what to write? We have plenty of pre-written greeting card messages on the app to get you started.
· Use the in-app live chat to discuss any queries you have with Customer Services.
· Access exclusive offers only available to app customers.
· Checkout safely and securely using Apple Pay, PayPal, or debit/credit cards.
 
Download the Moonpig app and send love straight to their door.
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