HEB
HEB at a glanceHEB (Shopping) has a unitQ Score of 60 out of 100, rated fair, as the 30-day average on Nov 9, 2026, down 3 points from 63 in the previous 30 days. The score draws on 65 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Force Closing Or Crashing, Subscription Too Expensive and No Response or Help Received.
What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.
unitQ Score 30 Day Average as of Nov 09, 2026 3 point score decrease in the last 30 days
30-Day Trend
User Feedback
- iOS
- 43 % 28 Reports
- Android
- 57 % 37 Reports
Compared with similar apps
SHEIN-Fashion Shopping Online85
Macy's83
Etsy: Custom & Creative Goods78
eBay65
Target Brands Inc64- Target64
Best Buy62
Walmart - shopping & grocery61
HEB60
Ibotta: Save & Earn Cash Back49
Amazon Shopping43
Top feedback themes
- ApplicationStabilityForce Closing Or Crashing
- AccountSubscriptionSubscription Too Expensive
- Customer Support & SuccessConductNo Response or Help Received
- OrderDeliveryOrder Arrived Damaged
About HEB
What is HEB?
The HEB app is a mobile application that allows users to shop for groceries and other products from HEB, a popular supermarket chain. With features like online ordering, store locator, and weekly ads, the HEB app makes shopping convenient and easy for customers.
Is HEB safe?
The HEB app is generally safe for users, including younger audiences. It collects data like personal and financial information but does not share it with third parties, and data is encrypted during transit. However, users should be cautious about account security and the risks inherent in sharing any personal details online.
Who owns HEB app?
The HEB app is owned by H-E-B, a well-known grocery store chain based in Texas. H-E-B also owns Favor, an on-demand delivery service that operates as a subsidiary of the company, enhancing their digital services.