60
fair
MyNISSAN® | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
10 Points Past 7 Days
Category: Utilities
30-Day Trend
Android unitQ Score
Android User Feedback
63%
Android
33 Reports
33 Reports
iOS unitQ Score
iOS User Feedback
37%
iOS
19 Reports
19 Reports
User Feedback
37%
iOS
19 Reports
19 Reports
63%
Android
33 Reports
33 Reports
MyNISSAN® - Latest Quality Issues
Android
Apr 11, 2024
Hard to get in and connected
Android
Apr 13, 2024
does not always work. Also, very long lag time from button push to start.
iOS
Apr 15, 2024
Not bad
The app works smoothly for the most part sometimes you have to press the start button twice because sometimes the car doesn't receive the signal to turn on the first go round other than that no complaints I wish I could tell Siri to start my car out unlock my doors. Also a widget would be much more convenient to use, instead of having to open the app every time you need to use it.
Android
Apr 16, 2024
Amazing customer service however wasnt compatible with my 2020 Nissan Kicks, so I was unable to use the app to its fullest. 5 stars for customer chats, no stars for the app being i can't star something i dont have access to🤣
iOS
Apr 18, 2024
Are you kidding me?
Why in the world do we have to PAY for this service?! And it rarely works at that. Half the time it says my car has started and I'll go out and it's hasn't. Ford owners have the same exact features and their connect app is FREE. Canceling this mess today.
iOS
Apr 21, 2024
Terrible
Just bought my car and it's telling me my door is open even though I've reclosed it several times. The start engine, lock/unlock features take way too long to be helpful. The only good thing is the tire pressure sensor and the GPS.
iOS
Apr 22, 2024
Not updating odometer automatically
I wish it kept track of all of the things about my car - mileage, alerts, etc. Does not update automatically.
Android
Apr 23, 2024
It is not working. When I try to start the engine. I'm receiving an error message that failed to start
Android
Apr 23, 2024
Never works properly. Especially after an update. Really a waste of my hard on money
MyNISSAN® - Product Description
The MyNISSAN App is designed to help you get the most out of your vehicle and overall ownership experience. It brings remote access, security, personalization, vehicle information, maintenance, and convenience features from your Nissan to your compatible iPhone or Apple Watch. The MyNISSAN App is available for use by all Nissan clients, though the experience has been optimized for vehicles 2014 and later. The complete MyNISSAN experience is available for clients with an active NissanConnect® Services Premium package, available for select models 2018 and newer.* For a complete list of available features for your specific vehicle, visit owners.nissanusa.com. With a compatible vehicle, you can: • Remotely start and stop your vehicle** • Remotely lock and unlock your vehicle’s doors • Remotely activate the horn and lights • Search for, save and send points of interest to your vehicle • Check vehicle status (doors, engine, mileage, remaining fuel range, tire pressure, oil pressure, airbags, brakes) • Locate your vehicle • Access your latest Vehicle Health Report • Keep tabs on your vehicle with customizable boundary, speed and curfew alerts*** • Connect with a Nissan Personal Assistant® The following MyNissan features are available to all Nissan owners and vehicles: • Manage your Nissan account and preferences • Make a service appointment with your preferred retailer**** • Receive notifications to make you aware of any applicable vehicle recalls or service campaigns • View your vehicle’s service history • Refer to your vehicle’s Nissan maintenance schedule • Access FAQs • Access helpful guides and manuals specific to your vehicle • Review Warranty information, tow coverage, and Roadside Assistance coverage • Connect to Roadside Assistance • Access the NMAC Account Manager • Connect directly with Nissan to get assistance or ask questions For important safety information, system limitations, and additional operating and feature information, see dealer, owner’s manual, or www.nissanusa.com/connect/privacy. *The NissanConnect Services telematics program was affected by AT&T’s decision to discontinue its 3G cellular network. As of February 22, 2022, all Nissan vehicles equipped with telematics hardware compatible for use with the 3G cellular network will be unable to connect to the 3G network and unable to access the NissanConnect Services features. Clients having purchased a Nissan vehicle with this type of hardware must have enrolled in NissanConnect Services prior to June 1, 2021 to activate the service to have received access through February 22, 2022 (access is subject to cellular network availability and coverage limitations). For more information, please visit http://www.nissanusa.com/connect/support-faqs.
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