Quality degradation at Nectar – Collect&Spend points  
Users report higher volume of Quality Issues than usual
48
poor

Nectar – Collect&Spend points | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-19 Points Past 7 Days
Category: Lifestyle
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30-Day Trend
 
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Android unitQ Score
Android User Feedback
89%
Android
191 Reports
iOS unitQ Score
iOS User Feedback
11%
iOS
23 Reports
User Feedback
11%
iOS
23 Reports
89%
Android
191 Reports
Nectar – Collect&Spend points - Latest Quality Issues
Android
Apr 21, 2024
Continuously giving "Something went wrong" generic popup, not displaying points and when it did points were missing. Tried a reinstall of the app and I can't even log in due to the same error
Android
Apr 21, 2024
Keeps logging me out, claiming my saved details aren't valid (they are) and then charging me extra at the tills
Android
Apr 22, 2024
App constantly signs you out drives me insane especially when you are at the till
Android
Apr 22, 2024
App faulty. Can't get past login screen.
Android
Apr 23, 2024
Points not being added
Android
Apr 23, 2024
Broken registration, can't get in or sign up for a new one. "Something went wrong" error, nice specific error message...
Android
Apr 24, 2024
makes noise when phone is on silent (whooshing noise when you save offers etc). this shouldn't be possible. edited as per response below - i've told you what the issue is you should investigate and fix it without me having to call you.
Android
Apr 24, 2024
Installed app,spent more than an hour trying to install passwords& phone number it wouldn't accept any of them so I won't bother with it again, I'm absolutely tearing my hair out, wasted an hour of my time so frustrating..not worth the one star rating..
Android
Apr 24, 2024
All of the items i get bonus points for are either out of stock or not stocked in the BIG store I could shop in. Utterly useless. Just go to ASDA & get pounds off stocked items instead.
Nectar – Collect&Spend points - Product Description
Love to shop and get something extra when you spend money? You can now collect points with Nectar and enjoy personalised offers such as extra points when you spend money in partner shops, thanks to your new Nectar app. Collect Nectar points and spend them with our partners such as Sainsbury’s, Argos or even Esso. Find all your offers in one place, and enjoy a new digital card, right on your phone.

Turn your everyday shop into something much more fun: with Nectar, you get something back on your shopping. Spend money, collect points and save on things like your future weekly shop or the latest tech. Get more from doing your shopping: collect Nectar points and spend them at Sainsbury’s, Argos, eBay and many more! Enjoy personalised offers and collect points as you shop from dozens of partner brands. It’s not just Sainsbury's points: the Nectar family includes over 400 brands.

Get points and personalised offers every time you shop with our loyalty card. Sainsbury's points and personalised offers are now easier than ever to collect: opt into offers you find interesting and you'd like to get extra points from! Get points topped up on your loyalty card with your everyday shopping, and put them to good use with the brands that make up the Nectar family. Spend and save at the same time, whether you are shopping for groceries or like to shop online - that’s right, it’s a bit like getting something extra for something you're already doing.


5 reasons to download the new Nectar app:

- Make sure you always get the best deals quickly and easily
- Get all your personalised offers in one place from over 400 brands (like Argos, Esso and eBay)
- Enjoy a virtual loyalty card! All you do is scan your phone and get Sainsbury's points. Same thing with all our partners (so no more fumbling around for the actual card)
- Easily and clearly see your points balance and activity just like before.
- Spend your points with your loyalty card in select partners. Whether you spend them on groceries or something more exciting, you have plenty of great brands such as eBay, Argos and Sainsbury's to pick from.

 Don't wait any more. You have all the tools you need to become part of the Nectar family, or make the switch to our new app.

- If you have a Nectar account and you’ve already registered, just login to the app using your Nectar card number and password
- If you have a Nectar card and haven’t registered it online yet, download the app and click 'I have a Nectar card' to start using the app
- If you don’t have a Nectar account, just download the app and sign up
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