Next
Next at a glanceNext (Shopping) has a unitQ Score of 63 out of 100, rated fair, as the 30-day average on Nov 9, 2026, up 6 points from 57 in the previous 30 days. The score draws on 377 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Difficult to Navigate UI, Can't Log In and Unsatisfactory Behavior.
What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.
63fair
unitQ Score 30 Day Average as of Nov 09, 2026 6 point score increase in the last 30 days
Previous 30 days57
Last 30 days63
30-Day Trend
poorfairgoodepicunitQ ScoreiOS unitQ ScoreAndroid unitQ Score
User Feedback
377Reports
- iOS
- 50 % 189 Reports
- Android
- 50 % 188 Reports
Compared with similar apps
SHEIN-Fashion Shopping Online85
Macy's83
Etsy: Custom & Creative Goods78
eBay65
Target Brands Inc64- Target64
Next63
Best Buy62
Walmart - shopping & grocery61
Ibotta: Save & Earn Cash Back49
Amazon Shopping43
Top feedback themes
- ApplicationUser InterfaceDifficult to Navigate UI
- ApplicationLoginCan't Log In
- Customer Support & SuccessConductUnsatisfactory Behavior
- ApplicationStabilitySlow Performance
- ApplicationStabilityFails To Launch