/ unitQ Score

Nordstrom

Shopping30-day average as of Nov 09, 2026

Nordstrom at a glanceNordstrom (Shopping) has a unitQ Score of 85 out of 100, rated good, as the 30-day average on Nov 9, 2026, down 2 points from 87 in the previous 30 days. The score draws on 131 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Subscription Too Expensive, Difficult to Navigate UI and No Response or Help Received.

What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.

Feedback sources:App StoreGoogle Play
85good

unitQ Score 30 Day Average as of Nov 09, 2026 2 point score decrease in the last 30 days

Previous 30 days87
Last 30 days85

30-Day Trend

poorfairgoodepicunitQ ScoreiOS unitQ ScoreAndroid unitQ Score
406080100Oct 9Oct 24Nov 7406080100Oct 9Oct 24Nov 7

User Feedback

131Reports
iOS
80 % 105 Reports
Android
20 % 26 Reports

Top feedback themes

  • AccountSubscription
    Subscription Too Expensive
  • ApplicationUser Interface
    Difficult to Navigate UI
  • Customer Support & SuccessConduct
    No Response or Help Received

All scorecards

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