Nordstrom
Nordstrom at a glanceNordstrom (Shopping) has a unitQ Score of 85 out of 100, rated good, as the 30-day average on Nov 9, 2026, down 2 points from 87 in the previous 30 days. The score draws on 131 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Subscription Too Expensive, Difficult to Navigate UI and No Response or Help Received.
What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.
unitQ Score 30 Day Average as of Nov 09, 2026 2 point score decrease in the last 30 days
30-Day Trend
User Feedback
- iOS
- 80 % 105 Reports
- Android
- 20 % 26 Reports
Compared with similar apps
Nordstrom85
SHEIN-Fashion Shopping Online85
Macy's83
Etsy: Custom & Creative Goods78
eBay65
Target Brands Inc64
Target64
Best Buy62
Walmart - shopping & grocery61
Ibotta: Save & Earn Cash Back49
Amazon Shopping43
Top feedback themes
- AccountSubscriptionSubscription Too Expensive
- ApplicationUser InterfaceDifficult to Navigate UI
- Customer Support & SuccessConductNo Response or Help Received