Quality degradation at Nordstrom Rack  
Users report higher volume of Quality Issues than usual
27
poor

Nordstrom Rack | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-19 Points Past 7 Days
Category: Shopping
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30-Day Trend
 
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Epic
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Android unitQ Score
Android User Feedback
62%
Android
162 Reports
iOS unitQ Score
iOS User Feedback
38%
iOS
99 Reports
User Feedback
38%
iOS
99 Reports
62%
Android
162 Reports
Nordstrom Rack - Latest Quality Issues
Android
May 5, 2021
Horrible app! Nothing works and it's not updated. Can't even see my purchases!
Android
May 4, 2021
Never lets me check out lol
Android
May 4, 2021
Terrible to use. Confusing interface. Where is the account number located? Also it won't add the purchase to the rewards account. My phone number is not accepted. But my phone number does not even show up under my profile. So horribly confusing.
Android
May 4, 2021
The new app didn't let me make a purchase or apply the 5$ coupon
Android
May 4, 2021
Everytime I get an email and try to click shop now it asks me to download the app which I have done.
Android
May 4, 2021
App giving "unknown error" at checkout and cannot proceed.
iOS
May 3, 2021
Really buggy on saved items
Had items on my saved list. However when I try to remove them, it duplicates the item on he list. Instead of one shirt, I have 2 of the same shirts on my saved list. Also, some of the items were sold out on my saved list but it says that the item is still available.
Android
May 3, 2021
Can't place order Server has been down for 3 days
Android
May 3, 2021
Keeps giving error message when trying to make a purchase. Will not send email to reset password, will not let you continue as guest.
Nordstrom Rack - Product Description
The Nordstrom Rack app for iPhone and iPad puts the brands you love up to 70% off right at your fingertips. Plus, it gives you instant access to exclusive flash sales—all from the same app! 

APP FEATURES
Shop new arrivals, markdowns and sales on the go.
Scan in store or at home to find other sizes or colors online.
Take a picture of an item to find something similar.
Toggle in the app for daily flash sales and limited-time shops.

And enjoy free shipping on orders over $89 and easy 45-day returns by mail or to any Nordstrom Rack, Nordstrom Local or Nordstrom store in the U.S.

GET $5 OFF IN OUR APP
Download the Nordstrom Rack app now for this offer. Valid for first-time app download only. For terms and conditions, go to www.nordstromrack.com/promo/nordstromrackapp

ABOUT NORDSTROM RACK
Nordstrom Rack is where style meets savings. We offer the most current trends and brands you love up to 70% off original prices—each and every day. Whether you prefer the convenience of online shopping or crave the thrill of treasure hunting at one of our many stores, we’ve got you covered.
Want to improve your unitQ Score by 20% within 30 days?
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