Petco
Petco at a glancePetco (Shopping) has a unitQ Score of 33 out of 100, rated poor, as the 30-day average on Nov 9, 2026, down 8 points from 41 in the previous 30 days. The score draws on 51 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Can't Log In.
What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.
unitQ Score 30 Day Average as of Nov 09, 2026 8 point score decrease in the last 30 days
30-Day Trend
User Feedback
- iOS
- 47 % 24 Reports
- Android
- 53 % 27 Reports
Compared with similar apps
SHEIN-Fashion Shopping Online85
Macy's83
Etsy: Custom & Creative Goods78
eBay65
Target Brands Inc64- Target64
Best Buy62
Walmart - shopping & grocery61
Ibotta: Save & Earn Cash Back49
Amazon Shopping43
Petco33
Top feedback themes
- ApplicationLoginCan't Log In
About Petco
What is Petco?
The Petco app is a mobile application designed for pet owners to easily shop for pet supplies, schedule grooming appointments, and access pet health services. With this app, users can conveniently manage their pets' needs and receive personalized recommendations based on their pets' profiles.
Is Petco safe?
The Petco app appears reasonably safe for users, including younger audiences, but there are some concerns. It collects personal information, such as names and email addresses, and may track location and web browsing history. However, it employs security practices like data encryption and offers users some control over their data. Users should be aware of privacy settings and the data shared to manage risks effectively.
Who owns Petco app?
The Petco app is owned by Petco Animal Supplies, Inc., which includes the PetCoach app as a subsidiary. This company specializes in pet supplies and services, making it a leading name in the pet care industry.