Quality degradation at Postmates - Food Delivery  
Users report higher volume of Quality Issues than usual
45
poor

Postmates - Food Delivery | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-9 Points Past 7 Days
Category: Food & Drink
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30-Day Trend
 
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Epic
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Android unitQ Score
Android User Feedback
71%
Android
1140 Reports
iOS unitQ Score
iOS User Feedback
29%
iOS
472 Reports
User Feedback
29%
iOS
472 Reports
71%
Android
1140 Reports
Postmates - Food Delivery - Latest Quality Issues
Android
May 6, 2021
most of the time they get it right. But some of the restaurants don't give any napkins or sauces you need to ask and also make sure they package it well???
Android
May 6, 2021
I would rate 5 star, but lately after they joined Uber delivery takes so much longer. 3 STOPS BEFORE MY TURN??!! I ordered fried chicken but was already soggy when arrived. Not happy.
Android
May 6, 2021
Postmates works well. When they mess up they always refund my delivery fees or something.
Android
May 6, 2021
Please fix ADDRESS_REMOVEDSpeedys Pizza. There is no pizza option.
Android
May 6, 2021
slower than usual delivery. and missing items in almost every order.
Android
May 6, 2021
Just changed their app trying force Uber eats on me. Hate the new app and hard to use so I Uninstalled. Bye!
Android
May 5, 2021
Hate the latest update and merger with Uber Eats. Lost the ability to order from some of my favorite restaurants.
Android
May 5, 2021
Worst delivery app. Every order takes at least 2 hours, food it always cold, and it shuffles through several drivers everytime
Android
May 5, 2021
My account was automatically switched to an Uber Eats one. Since then I haven't received promo codes, ones that work for other people don't work for me, and I have issues with the app itself. The one delivery I did get after the switch was botched. Uninstalled.
Postmates - Food Delivery - Product Description
Food delivery from your favorite restaurants, 24/7, 365 days a year. Postmates gets you what you want, when you want it. Just Postmate it.
 
Order burgers, sushi, pizza and more with Postmates:
 
• 600,000+ local and national restaurants and retailers. 
• 650,000+ Postmates on the ground, ready to bring you anything.
• 4,200+ cities and counting in the U.S.
• Real-time order tracking, keeping you updated on your delivery progress.
• Free delivery on all orders over $12 with an Unlimited Membership.
• Use Postmates Pickup for takeout orders, skip the line and the fees.
• Postmates Party where trending places around you are updated every 5 minutes and have no delivery fees!

GET ANYTHING DELIVERED
Postmates is the first app to deliver whatever you want when you want it. We deliver nearly anything from your favorite restaurant or retailer in minutes.

NON-CONTACT DELIVERY
You can choose to meet your Postmate at the door, meet curbside, or go non-contact and have deliveries left at the door.

CURBSIDE PICKUP
Once your pickup order is placed, you will have the ability to "Check In" to notify the merchant to come outside to handoff your order.

BRANDS YOU'LL ONLY FIND ON POSTMATES
Sugarfish, Sweetfin, Blaze Pizza, Tocaya Organica, Howlin' Ray's, Salt & Straw, The Coffee Bean & Tea Leaf, Canter's Deli, Ono Hawaiian BBQ, Fat Sal's Deli, Bluestone Lane, KazuNori, HiHo Cheeseburger, Uovo, Alfred Coffee, Trejo's Tacos, Joan's on Third, Hot Wings Cafe, Backyard Bowls, Roscoe's House of Chicken and Waffles, Pink Dot, 800 Degrees Neapolitan Pizzeria, Moon Juice, and hundreds more.

NATIONAL PARTNERS
McDonald's, Chipotle, sweetgreen, Shake Shack, Subway, Tender Greens, Popeyes, Jack in the Box, By Chloe., Blaze Pizza, Denny’s, PF Changs, IHOP, Walgreens, The Halal Guys, Panera Bread, Jamba Juice and hundreds more.

ALSO GET DELIVERY FROM
Burger King, Taco Bell, Del Taco, Wendy’s, Chick-fil-A, Wingstop, The Cheesecake Factory, Starbucks and hundreds more.
 
DELIVERY ANYWHERE, ANYTIME
We’ll deliver to your home, dorm, office, the park, or  your next dinner party—wherever you’re at, whenever you want it, just Postmate it.

FAST DELIVERY
Our delivery platform takes time and distance into account to ensure your order is assigned to the best possible Postmate, for the fastest possible delivery.

POSTMATES UNLIMITED
Join Unlimited for $9.99/month and you’ll get free delivery on orders over $12. Love the offer? Save 17% when you sign up for an annual plan. 

CUSTOMER SERVICE
Need help? Our world-class customer service team is available 24/7. You can always reach us at: help.postmates.com

ACTIVE IN ALL MAJOR US CITIES
Albuquerque, Atlanta, Austin, Baltimore, Bellevue, Boston, Brooklyn, Charlotte, Chicago, Cincinnati, Columbus, Cleveland, Dallas, Denver, Detroit, East Bay, Evanston, Fort Lauderdale, Honolulu, Houston, Indianapolis, Jersey City, Kansas City, Las Vegas, Long Beach, Los Angeles, Louisville, Madison, Miami, Milwaukee, Minneapolis, Nashville, New Orleans, Newark, New York City, Oklahoma City, Omaha, Orange County, Orlando, Palm Springs, Philadelphia, Phoenix, Pittsburgh, Portland, Queens, Raleigh, Sacramento, San Antonio, Santa Barbara, San Bernardino, San Diego, San Francisco, Salt Lake City, Seattle, SF Peninsula / Bay Area, St. Louis, Tampa, Tucson, Virginia Beach, Washington DC.

WAYS TO PAY
Apple Pay, Credit Card, Debit Card. Major Credit Cards: Visa, American Express, MasterCard, Discover. All transactions are 100% digital, no need for cash.

PROMOTIONAL TERMS
$100 in delivery fees terms and conditions: Offer valid for first-time customers only. Service fees may vary and apply. Store and offer availability based on user location. Limit 1 use per customer. Offer is not sharable or transferable. Offer only valid for 7 days after redemption. Maximum offer value up to $100. Offer cannot be redeemed for cash or like exchanges. Postmates reserves the right to modify or terminate this offer at any time without notice.
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