/ unitQ Score

Rakuten

Shopping30-day average as of Nov 09, 2026

Rakuten at a glanceRakuten (Shopping) has a unitQ Score of 60 out of 100, rated fair, as the 30-day average on Nov 9, 2026, up 6 points from 54 in the previous 30 days. The score draws on 82 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Can't Log In.

What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.