75
good

Route: Package Tracker | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
18 Points Past 7 Days
Category: Shopping
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
77%
Android
144 Reports
iOS unitQ Score
iOS User Feedback
23%
iOS
44 Reports
User Feedback
23%
iOS
44 Reports
77%
Android
144 Reports
Route: Package Tracker - Latest Quality Issues
iOS
Apr 12, 2024
Does not work for me
I have used this app for about a week and a half thinking it might be a better version of shop. It has Not worked for a single package… 2 packages never showed up on the app, one Amazon package that was delivered yesterday still says it's in the shipping phase and the package I ordered that recommended using this app says carrier tracking issue. My other tracking app I use has had no problem with any of these though and has worked no problem
Android
Apr 12, 2024
It's a great tracking app, but I find that the delivery updates don't update when the package arrives.
Android
Apr 12, 2024
always says I'm not connected
Android
Apr 14, 2024
Tells me my amazon password is wrong won't give actual tracking
Android
Apr 16, 2024
Worked beautifully until my email was disconnected recently. Uninstalled and reinstalled several times and my email seemed to be connected again. Now I can't automatically track packages ordered with that email. I can't connect with any support via the app either. Frustrated.
Android
Apr 16, 2024
6 days with only "Awaiting ETA" 5 hours after Package was delivered, Route finally updated to delivered.
iOS
Apr 17, 2024
Data Mining
Clearly this app is purely a data mining scam. Providing a completely unnecessary 3rd party service. Shame on any companies doing business with them
Android
Apr 17, 2024
Had to download this because a product I purchased could not be tracked any other way. You have to give it complete access to your email account, which is a massive privacy issue, because it functions by scanning every email you receive for tracking information instead of connecting/working with the companies that send the orders or ship them. To top it off for me, it didn't even work for the one product I needed it to track.
Android
Apr 18, 2024
App is useless and doesn't function properly at all. Tracking often doesn't update or updates hours late. Duplicate tracking of same item. Orders that don't exist. I like the idea of this app but it is poorly executed. Doesn't even feel like it was tested.
Route: Package Tracker - Product Description
Route is the premier package tracker for all of your online orders. Join over 50 Million people who have tracked their orders with Route. Route connects with millions of online stores and over 600 shipping carriers worldwide, including Amazon, FedEx, UPS, USPS, DHL, and more. Get shipping notifications that give you real-time status updates on any delivery! 


NEVER MISS A DELIVERY
The Route App brings package tracking and delivery to life. No more wondering where your package is—has it been shipped? Is it stuck in transit? Delivered? Now you can visually track your package’s journey from checkout to doorstep, review previous online orders and handle delivery issues (lost, stolen, damaged) all in one app.


“Shopping made simpler” - HYPEBEAST


“Your go-to package tracker” - NBC News

WHY YOU’LL LOVE ROUTE


Track all your packages in one place - Stop searching for tracking numbers in your inbox. Track every order automatically by connecting your emails to Route. 


Visual Tracking™- Hate searching for tracking numbers? Us too. Route seamlessly connects to every online order and makes package tracking a breeze.


Real-time push notifications - Route syncs in real-time with shipping carriers like FedEx, UPS and USPS to provide shipping updates that keep you informed from the minute you checkout until your package arrives safely on your doorstep.


Curated Product Discovery - Find the next brand you’ll fall in love with. No more knock-offs. Buy direct from brands you trust.


Follow Your Favorite Brands - Never miss a product drop.


One-click Order Resolution - Your package never showed up? Damaged? We got you. File a claim in one click from one of our 11,000+ merchant partners and let Route handle the rest.


Universal order history - Gone are the days of digging through emails to find old online purchases. Route automatically stores and organizes every order (including Amazon) for quick review and reorders.


Unrivaled privacy - Don’t worry, the Route Bot pulls only the necessary information to track your packages, and never shares it.

WHAT OTHER SHOPPERS ARE SAYING


GAME CHANGER
“100% a must have for anyone who shops online”


INCREDIBLE!
“I love not having to sift through emails to find tracking info. This app is amazing!”


PEACE OF MIND
“Super convenient to have an app to track all packages from different sources. No more stress over missed deliveries.”


Questions? Contact us at feedback@route.com.
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