Quality degradation at Route: Order & Package Tracker  
Users report higher volume of Quality Issues than usual
61
poor

Route: Order & Package Tracker | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-10 Points Past 7 Days
Category: Shopping
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30-Day Trend
 
Poor
 
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Good
 
Epic
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Android unitQ Score
Android User Feedback
81%
Android
308 Reports
iOS unitQ Score
iOS User Feedback
19%
iOS
70 Reports
User Feedback
19%
iOS
70 Reports
81%
Android
308 Reports
Route: Order & Package Tracker - Latest Quality Issues
Android
May 5, 2021
This app does Not use its own routing numbers as tracking data. Instead after adding an order name FROM THE VENDOR they say the vendor is not part of their network. This is clearly inaccurate as that's where I am essentially forced to download it from to find my items. I can see the value of integration into systems that commonly mail from, but requesting detailed email integration from an email client, and not allowing me to opt out is bad. Deleting and I'll just hope it all arrives.
Android
May 5, 2021
Haven't got started yet and takes forever.
Android
May 5, 2021
Works well but...I received a shipment, but Route doesn't seem to know about it, still says waiting to ship. Tried to mark it as delivered but that selection doesn't seem to work. I do want to keep the record of the shipment for business reasons but it appears my only option is to delete the order entirely. And importing Amazon orders doesn't really work the way I expected. Still need to add the tracking link, it doesn't automatically add them. Not sure if my expectations are too high on that.
Android
May 5, 2021
Do not get this app ..it can siew your personal messages
Android
May 4, 2021
DELETING APP, gives Incorrect Information, app says package is delivered when I has not been. App says package I awaiting shipping details when it's already shipped. Amazon, FedEx, UPS and USPS tracking numbers are on point I'll just keep using those... Good idea Route but workout your kinks then maybe I'll give you another try...
Android
May 4, 2021
Cannot get it to work.
Android
May 4, 2021
Won't let me sign in.
iOS
May 4, 2021
Wish you could edit tracking numbers
The app is super useful! The one thing I wish you could do is edit tracking numbers. I haven't found a way to do this in the app and it is usually not a big deal because the tracking numbers will be pulled in automatically but I find I have to input numbers myself sometimes and when I do sometimes I will miss a number. If there was an edit button the app would be perfect!
Android
May 3, 2021
This app does not update like it should. It says a package has been delivered and then I'm looking at the tracking and it's not.
Route: Order & Package Tracker - Product Description
Route is the premier package and order tracker for online shoppers.

The Route App brings package tracking and delivery to life. No more wondering where your package is—has it been shipped? Is it stuck in transit? Delivered? Now you can visually track your package’s journey from checkout to doorstep, review previous online orders and handle delivery issues (lost, stolen, damaged) all in one place.
 
Route connects with millions of online stores and over 600 shipping carriers worldwide, including Amazon, FedEx, UPS, USPS, DHL and more. 
 
“Shopping made simpler” - HYPEBEAST
“Your go-to package tracker” - NBC News
 
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WHY YOU’LL LOVE ROUTE

Visual Tracking™- Hate searching for tracking numbers? Us too. Route seamlessly connects to every online order and makes package tracking a breeze. 

Real-time push notifications - Route syncs in real-time with shipping carriers like FedEx, UPS and USPS to provide shipping updates that keep you informed from the minute you checkout until your package arrives safely on your doorstep. 

One-click claims - Your package never showed up? Damaged? We got you. File a claim in one click from one of our 2000+ merchant partners and let Route handle the rest.

Universal order history - Gone are the days of digging through emails to find old online purchases. Route automatically stores and organizes every order (including Amazon) for quick review and reorders.

Unrivaled privacy - Don’t worry, the Route Bot pulls only the necessary information to track your packages, and never shares it.
 
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WHAT OTHER SHOPPERS ARE SAYING 
 
GAME CHANGER
“100% a must have for anyone who shops online” 
 
INCREDIBLE! 
“I love not having to sift through emails to find tracking info. This app is amazing!” 
 
PEACE OF MIND
“Super convenient to have an app to track all packages from different sources. No more stress over missed deliveries.” 
 
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Questions? Contact us at feedback@route.com.
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