Sainsbury's
Sainsbury's at a glanceSainsbury's (Shopping) has a unitQ Score of 18 out of 100, rated poor, as the 30-day average on Nov 9, 2026, down 6 points from 24 in the previous 30 days. The score draws on 528 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Difficult to Navigate UI, Can't Log In and Force Closing Or Crashing.
What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.
unitQ Score 30 Day Average as of Nov 09, 2026 6 point score decrease in the last 30 days
30-Day Trend
User Feedback
- iOS
- 29 % 152 Reports
- Android
- 71 % 376 Reports
Compared with similar apps
SHEIN-Fashion Shopping Online85
Macy's83
Etsy: Custom & Creative Goods78
eBay65
Target Brands Inc64- Target64
Best Buy62
Walmart - shopping & grocery61
Ibotta: Save & Earn Cash Back49
Amazon Shopping43
Sainsbury's18
Top feedback themes
- ApplicationUser InterfaceDifficult to Navigate UI
- ApplicationLoginCan't Log In
- ApplicationStabilityForce Closing Or Crashing
- AccountPaymentCan't Add Or Update Payment Card
- AccountGift Cards And CreditsCan't Redeem Or Apply Gift Card Or Credit
About Sainsbury's
What is Sainsbury's?
Sainsbury's app is a mobile application that allows customers to shop for groceries online and manage their shopping lists easily. With features like home delivery and loyalty rewards, the app enhances the shopping experience for users.
Is Sainsbury's safe?
The Sainsbury's app is generally safe to use but has some concerns that may affect younger audiences. While it offers convenience and features like easy checkout, users report issues with security checks that can feel intrusive or biased. Parents should be aware that these security practices might cause discomfort for children, potentially impacting their shopping experience.
Who owns Sainsbury's app?
The Sainsbury's app is owned by Sainsbury's plc, a well-known supermarket chain in the United Kingdom. This app allows users to shop for groceries online and access various services from the Sainsbury's brand.