Shell
Shell at a glanceShell (Navigation) has a unitQ Score of 9 out of 100, rated poor, as the 30-day average on Nov 9, 2026, down 6 points from 15 in the previous 30 days. The score draws on 399 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Can't Log In, Difficult to Navigate UI and Fails To Launch.
What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.
unitQ Score 30 Day Average as of Nov 09, 2026 6 point score decrease in the last 30 days
30-Day Trend
User Feedback
- iOS
- 30 % 121 Reports
- Android
- 70 % 278 Reports
Compared with similar apps
CarGurus: Used & New Cars83
CARFAX Find Used Cars for Sale82
Cars.com79
AutoZone75
Carvana: Buy Used Cars Online72
Autotrader53- EEdmunds29
Shell9- TTrueCar0
Top feedback themes
- ApplicationLoginCan't Log In
- ApplicationUser InterfaceDifficult to Navigate UI
- ApplicationStabilityFails To Launch
- ApplicationPassword ResetPassword Reset Email Not Received
- ApplicationStabilityForce Closing Or Crashing
About Shell
What is Shell?
The Shell app is a mobile application created by Shell, designed to help users manage their fuel purchases, find nearby Shell stations, and access rewards and promotions. By using the Shell app, users can easily track their fuel expenses and enjoy a convenient way to connect with Shell's services.
Is Shell safe?
The Shell app is generally safe due to its encryption and commitment not to share data with third parties, which is reassuring for younger users. However, it collects personal and financial information, posing some privacy risks, particularly if user behavior involves sharing sensitive content. Users should be cautious and aware of their data sharing practices.
Who owns Shell app?
The Shell app is owned and operated by Shell Information Technology International B.V. This company is a subsidiary of the larger Shell Group, which is known for its oil and energy products.