/ unitQ Score

Sports Direct

Shopping30-day average as of Nov 09, 2026

Sports Direct at a glanceSports Direct (Shopping) has a unitQ Score of 82 out of 100, rated good, as the 30-day average on Nov 9, 2026, up 7 points from 75 in the previous 30 days. The score draws on 141 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Difficult to Navigate UI, Can't Log In and Can't Change Language.

What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.

Feedback sources:App StoreGoogle Play
82good

unitQ Score 30 Day Average as of Nov 09, 2026 7 point score increase in the last 30 days

Previous 30 days75
Last 30 days82

30-Day Trend

poorfairgoodepicunitQ ScoreiOS unitQ ScoreAndroid unitQ Score
406080100Oct 9Oct 24Nov 8406080100Oct 9Oct 24Nov 8

User Feedback

141Reports
iOS
65 % 91 Reports
Android
35 % 50 Reports

Top feedback themes

  • ApplicationUser Interface
    Difficult to Navigate UI
  • ApplicationLogin
    Can't Log In
  • AccountAccount Settings
    Can't Change Language
  • AccountSubscription
    Subscription Too Expensive
  • Customer Support & SuccessContact
    Can't Contact Customer Support

About Sports Direct

What is Sports Direct?

The Sports Direct app is a mobile application that allows users to shop for a wide variety of sports gear and clothing. It provides access to discounts, product information, and special offers directly from Sports Direct, which is a key retailer in sports and fitness.

Is Sports Direct safe?

The Sports Direct app maintains user safety through encryption and does not share personal data with third parties, which is a positive for younger users. However, it collects personal and financial information, which raises privacy concerns. Users should be aware of these risks, particularly about data handling and the app’s practices, which can change over time.

Who owns Sports Direct app?

The Sports Direct app is owned by SportsDirect.com Retail Ltd, which operates under the Frasers Group. Thus, the parent company of the Sports Direct app is Frasers Group.

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