/ unitQ Score

Stitch Fix

Shopping30-day average as of Nov 09, 2026

Stitch Fix at a glanceStitch Fix (Shopping) has a unitQ Score of 71 out of 100, rated good, as the 30-day average on Nov 9, 2026, unchanged from 71 in the previous 30 days. The score draws on 79 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Difficult to Navigate UI.

What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.

Feedback sources:App StoreGoogle Play
71good

unitQ Score 30 Day Average as of Nov 09, 2026 0 point score increase in the last 30 days

Previous 30 days71
Last 30 days71

30-Day Trend

poorfairgoodepicunitQ ScoreiOS unitQ ScoreAndroid unitQ Score
0255075100Oct 9Oct 24Nov 70255075100Oct 9Oct 24Nov 7

User Feedback

79Reports
iOS
54 % 43 Reports
Android
46 % 36 Reports

Top feedback themes

  • ApplicationUser Interface
    Difficult to Navigate UI

About Stitch Fix

What is Stitch Fix?

Stitch Fix is a personal styling app that helps users discover new clothing and accessories tailored to their taste. By signing up at stitchfix.com, users receive curated outfits delivered to their door, based on their preferences and size.

Is Stitch Fix safe?

Stitch Fix is generally safe for younger users, focusing on providing a personalized shopping experience that can be beneficial for children, especially those who find traditional shopping challenging. The service emphasizes fun, with packages including enjoyable elements like stickers, and claims to provide high-quality clothing options. However, parents should remain aware of privacy considerations and ensure they oversee account settings, as any online service necessitates user data sharing.

Who owns Stitch Fix app?

The Stitch Fix app is owned by Stitch Fix, Inc., which was founded by Katrina Lake and Erin Morrison Flynn. Katrina Lake remains a significant shareholder and serves as the Executive Chairperson of the company.

All scorecards

Unlock Free Customer Insights

Sent to your email every week so you can keep delivering great experiences!

Loading the form.