Quality degradation at Tesco Grocery & Clubcard  
Users report higher volume of Quality Issues than usual
57
fair

Tesco Grocery & Clubcard | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-15 Points Past 7 Days
Category: Shopping
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
88%
Android
871 Reports
iOS unitQ Score
iOS User Feedback
12%
iOS
114 Reports
User Feedback
12%
iOS
114 Reports
88%
Android
871 Reports
Tesco Grocery & Clubcard - Latest Quality Issues
Android
Apr 16, 2024
Pay in store not working
Android
Apr 16, 2024
the add to google pay button on the clubcard page needs to be set to remain on the app permanently, used it once on my phone but now when trying to add add on my wifes phone there is no option. clicking the link via the clubcard management page just opens the google pay app. this is no good for those of us who want to add the same clubcard to multiple google wallets
Android
Apr 16, 2024
Very slow to open
Android
Apr 16, 2024
Was good had some issues find the way my stuff would deliver but everything was ok after that
Android
Apr 16, 2024
Every time at checkout, it asks if we need a receipt. Sometimes, I compelled to say yes as there is no way I can get the receipts in the app. Lidl app does it.. It stores the receipts on the app
Android
Apr 16, 2024
Can't pay with it. Login via the app to pay in-store and it comes up with an error, saying to try again. This has been happening for a few days now, that I have noticed. Unable to pay via the app now.
Android
Apr 16, 2024
Worked fine I til a few days ago, now I can't use Pay In Store at all. There's no problem with the connected card and I've restarted my phone but I can't get it to work
Android
Apr 16, 2024
Since the last update, I haven't been able to use the pay in store option. What has happened to this app?
Android
Apr 17, 2024
Pay in store doesn't work, just says come back later, useless really.
Tesco Grocery & Clubcard - Product Description
Get more power in your pocket with the new Tesco Grocery and Clubcard app. It makes online and in-store supermarket shopping quicker and more convenient than ever. Shop from up to 50,000 products, including all the brands you love. Choose home delivery, Click+Collect or our new 30 minute delivery service, Whoosh*, and get your supermarket grocery shopping when, where and how you want.

New to the app, everything you love about Tesco Clubcard ready to use in one scan of your Clubcard barcode when you shop in your local supermarket or express store. Save more with exclusive Clubcard Prices. Collect Clubcard points when you shop for groceries online and in store. Turn your points into Clubcard vouchers and spend them straight from your app. Spend your vouchers on your groceries or get 2x their value to use with our Reward Partners, including everything from days out to a Disney+ subscription. Join Clubcard Christmas Savers and budget for your best festive celebration yet. Plus, use your Clubcard to unlock exclusive subscriptions including Clubcard Plus and Delivery Saver and get even better value.

What's more, we've added tools to help you shop smarter. Check your local store has what you need before you visit with Stock Check. Make a list right in your app and use it while you shop in store. And add your favourites straight to your online basket.

Shop online anytime, anywhere

Do your online grocery shopping on the train home, in front of the TV or wherever it suits you best.

Never miss a deal

With Clubcard in your app, all deals and Clubcard Prices are right there on your homescreen. So you'll always see the best offers on products you love.

Do more of what you love for less

Get 2x your Clubcard voucher value to spend with Reward Partners on fun days out with the family, dinner with friends, gym membership and much more.

Get your shopping how, when and where you want it

Choose from Home Delivery, Click+Collect and Whoosh* 60 minute delivery and get your shopping in the way that suits you best.

Change your order when it suits you

Forgotten something? You can add or remove items from your order and choose a different delivery slot up until 11.45pm the evening before it’s due.

Get handy order updates

We’ll send you reminders when your order is due, how long you have to make changes and more. Just opt-in to push notifications

Check we've got what you need before you visit

Baking a cake and run out of eggs? With Stock Check, you can now check if the products you need are available in your local store.

Make a list with live stock info

You can make a shopping lists that includes live stock information from your local store. And when you’re in store, your list is always at your fingertips.

Build your basket straight from your favourites

We save your favourites, usual purchases and previous orders to make shopping even quicker.

Enjoy easier online shopping

We’re here to help all of our customers. Our app is fully accessible with TalkBack functionality and support for larger font sizes.

Sign in quickly and securely

Add fingerprint or face recognition to make signing in even quicker. And two factor authentication via SMS adds extra account protection.

Help us get better

We're always making updates and improvements based on your feedback.
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