fair

The Home Depot | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues

-3 Points Past 7 Days

Category: Shopping

Work at The Home Depot, Inc.? Unlock additional insights

30-Day Trend

Poor

Fair

Good

Epic

Work at The Home Depot, Inc.? Unlock additional insights

Android unitQ Score

Android User Feedback

76%

Android
1317 Reports

iOS unitQ Score

iOS User Feedback

24%

iOS
419 Reports

User Feedback

24%

iOS
419 Reports

76%

Android
1317 Reports

The Home Depot - Latest Quality Issues

Android

Apr 24, 2024

Updated app won't let me share items. Had to uninstall it to share a tool needed for a job..

Android

Apr 24, 2024

Bait and switch with advertised 10% offers, also their website is antiquated and so very slow.

Android

Apr 24, 2024

couldn't use home depot card didn't get discount frustrating

Android

Apr 24, 2024

App glitches and locks up frequently, especially when trying to update the cart. Overall functionality is great and user friendly... until it freezes.

Android

Apr 25, 2024

Website is slow and wouldn't take PayPal

Android

Apr 25, 2024

So now my tablet is not able to run the home depot app. Well I guess it's a good thing that Lowes app still works. I guess I'll have to start shopping there instead

Android

Apr 25, 2024

takes way too long checking and checking and rechecking the checking that was already checked two or three times

Android

Apr 25, 2024

website, if you get off the page, it takes you back to the beginning, frustrating

Android

Apr 25, 2024

What kind of idiotic company stops allowing people to use their app from a tablet!!! I guess the Lowes app will now be getting all the business

The Home Depot - Product Description

It’s a good time to be a doer.
DIY IN THE PALM OF YOUR HAND
Save time with The Home Depot app. Shop over one million products and find the info you need most.

SNAP A PICTURE, FIND WHAT YOU NEED
Don’t know what something’s called? Just snap a picture and let our Image Search  feature tell you.

A GPS FOR YOUR SHOPPING LIST
Use the Product Locator to find what you’re looking for and check store inventory.  We'll take you to the exact aisle and bay.

MAKE INFORMED BUYING DECISIONS
Get Ratings & Reviews in a matter of seconds. Use the barcode reader to scan an  item and read what other customers have to say.

DO MORE WITH AN ACCOUNT
Signing up is quick and free. Get access to real-time order tracking info, view  purchase history, enable instant checkout and more.

SHOP SPECIAL BUYS & VIEW LOCAL AD
Look for a new Special Buy on the app home screen each day. Plus, check out your  local ad for all the latest from your Home Depot.

Privacy Policy - https://www.homedepot.com/c/Privacy_Security
Do Not Sell My Personal Information -  https://www.homedepot.com/c/exercise_my_privacy_rights

We want to hear from you – Let us know what you think by providing your feedback in the Help Center.

Want to improve your unitQ Score by 20% within 30 days?

All intellectual property rights, including trademarks and word marks, are the property of respective owners