/ unitQ Score

The Home Depot

Shopping30-day average as of Nov 09, 2026

The Home Depot at a glanceThe Home Depot (Shopping) has a unitQ Score of 46 out of 100, rated poor, as the 30-day average on Nov 9, 2026, up 5 points from 41 in the previous 30 days. The score draws on 1,651 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Slow Performance, Difficult to Navigate UI and Unsatisfactory Behavior.

What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.

Feedback sources:App StoreGoogle Play
46poor

unitQ Score 30 Day Average as of Nov 09, 2026 5 point score increase in the last 30 days

Previous 30 days41
Last 30 days46

30-Day Trend

poorfairgoodepicunitQ ScoreiOS unitQ ScoreAndroid unitQ Score
3040506070Oct 9Oct 24Nov 83040506070Oct 9Oct 24Nov 8

User Feedback

1,651Reports
iOS
28 % 456 Reports
Android
72 % 1195 Reports

Top feedback themes

  • ApplicationStability
    Slow Performance
  • ApplicationUser Interface
    Difficult to Navigate UI
  • Customer Support & SuccessConduct
    Unsatisfactory Behavior
  • ApplicationLogin
    Can't Log In
  • ApplicationStability
    Force Closing Or Crashing

About The Home Depot

What is The Home Depot?

The Home Depot app is a mobile application that lets users shop for home improvement products and access services from The Home Depot directly on their smartphones. It helps users find items in stores, check prices, and schedule deliveries, making home projects easier and more convenient.

Is The Home Depot safe?

The Home Depot app appears to be generally safe for users, including younger audiences, as it prioritizes privacy with detailed security measures for personal data. However, users should be aware of potential data sharing practices, and while there are no recent security incidents, the app's use of personal information may raise privacy concerns. Overall, it’s important for users to stay informed about the app's terms and practices.

Who owns The Home Depot app?

The Home Depot app is owned by The Home Depot, Inc. This company is a leading retailer in home improvement products and services.

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