67
fair
thredUP: Online Thrift Store | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
17 Points Past 7 Days
Category: Shopping
30-Day Trend
Android unitQ Score
Android User Feedback
64%
Android
166 Reports
166 Reports
iOS unitQ Score
iOS User Feedback
36%
iOS
95 Reports
95 Reports
User Feedback
36%
iOS
95 Reports
95 Reports
64%
Android
166 Reports
166 Reports
thredUP: Online Thrift Store - Latest Quality Issues
Android
Apr 22, 2024
Great deals but the app has been super glitchy. Most commonly, I'll add a search filter and it won't change the results or I'll click on my saved searches and get a blank screen with the word "null." UPDATE 4/21/24: The issues that I was having when I wrote this review have been resolved. However, I cannot change the two star rating because the pop-ups prompting me to turn on notifications for the app have become so frequent and annoying that most of the time I choose to shop elsewhere.
iOS
Apr 23, 2024
No money earned so far for big bag of clothes sent despite several sales
I don't understand their model. I sent a huge bag of clothes and have had several sales but I'm not getting any money. Plus the amount they say you get for an item is so low it's not even worth the bother. Example: an item sold for 7.99 and I got .92 credit for it. I don't get it. Sent message to customer service and no reply so far.
Android
Apr 23, 2024
Customer support is a joke
Android
Apr 24, 2024
Very glitchy and unable to redeem my rewards
Android
Apr 24, 2024
Stupid, no mens section like what? Zero stars if I could
Android
Apr 24, 2024
Almost hard to see everything at once. Maybe separated a little bit even more?
Android
Apr 24, 2024
Items not listed or returned. I was using ThredUp for buying and selling. When selling, I preferred to use the 'return' my unlisted items option for the extra fee. In my last clean out, 6 items were not listed or returned. When I tried to reach out via the Customer Support chat, the app kept looping me back to the Q & A section. After years of using ThredUp, this customer is gone.
Android
Apr 24, 2024
Received a Coach Wallet that was very damaged and was not worth what I paid. Disappointed.
Android
Apr 25, 2024
Yeah its nice they take pictures and sell the product for you, but the amount you get per sale is ridiculously low. They will sell lululemon for 25 and you get 2 dollars. Uhm okay.
thredUP: Online Thrift Store - Product Description
*Women’s and Kids’ Clothes Only* Thrift & sell women's and kids' clothes online. Get 35% off your first thredUP order today & enjoy: *Over 35,000 brands, from Gap to Gucci. *Up to 90% off brands like Lululemon, Zara, J. Crew & Ann Taylor LOFT *1,000+ arrivals EVERY DAY. *Sustainable shopping app *Easy returns & free shipping with orders over $79. *Payment via Paypal, Apple Pay, Affirm, and credit card. SHOP WOMEN’S & KIDS’ CLOTHES Up to 90% off est. retail on womenswear, accessories, maternity & kids' clothes. This thrift shopping app offers high-quality secondhand clothes from Lululemon, Zara, J. Crew & Ann Taylor LOFT & MORE! Plus, shop designer brands secondhand like The Real Real, discover Gucci, Louis Vuitton, Kate Spade & more wishlist finds, including Rent the Runway REVIVE! SELL WOMEN’S & KIDS’ CLOTHES Like Poshmark but without the work, our Clean Out service is hands down the EASIEST way to sell or donate your secondhand clothes. We do everything, YOU get cash or credit. Here's how it works: 1. Order a Clean Out Kit or FREE shipping label on thredUP's selling app. 2. Fill a bag with women’s or kids’ clothes from brands like Lululemon, Zara, J. Crew & Ann Taylor LOFT, and send it back. 3. Relax! We inspect, photograph, list, and ship items for you. HAVE MORE, WASTE LESS There are enough amazing clothes on the planet, let's wear them. To date, we’ve upcycled over 100M items so far and we’re just getting started. Join our community of sustainable fashion lovers and thrifters who are committed to a more sustainable future by giving clothes a second life. PRESS "The App for the Responsible Shopper" - Elle "The Easiest Way To Practice Sustainable Fashion" - Forbes "Your favorite brands at a crazy reduced price." - Seventeen FROM SHOPPERS LIKE YOU "I just started using thredUP, and I'm absolutely addicted. The selection is HUUUGE, the prices are SUPER reasonable, as are the shipping rates (I'm looking at you, Poshmark)." - Jenna G. "This is where I get 95% of my clothes from. Not Your Daughter Jean's, Splendid, Lululemon Athletica, they have a great selection of high end brands for such a great deal." - Alexandra S. "I’ve been buying and selling with thredUP for over two years. As an eco-conscious, budget-friendly, fashion enthusiast this is the best digital option for buying ‘used’ clothes from a company. Compared to PoshMark or eBay, I have much more confidence in the quality of clothes I buy with thredUp since they go through inspections AND they have a great return policy! Win-win." - K.M.A "The ease of using this app was mindblowing! I set the filters to the category, sizes, styles, and even sale percentages! And up pops whatever matches what I chose!" - Adell H. "love love love this app. it always works and I love sending my clothes here to sell. it's such an easy process. and you can use your credit to buy more clothes. perfect!" - Melissa Z.
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