Torrid
Torrid at a glanceTorrid (Shopping) has a unitQ Score of 63 out of 100, rated fair, as the 30-day average on Nov 9, 2026, up 3 points from 60 in the previous 30 days. The score draws on 98 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Difficult to Navigate UI, Subscription Too Expensive and Unsatisfactory Behavior.
What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.
unitQ Score 30 Day Average as of Nov 09, 2026 3 point score increase in the last 30 days
30-Day Trend
User Feedback
- iOS
- 34 % 33 Reports
- Android
- 66 % 65 Reports
Compared with similar apps
SHEIN-Fashion Shopping Online85
Macy's83
Etsy: Custom & Creative Goods78
eBay65
Target Brands Inc64- Target64
Torrid63
Best Buy62
Walmart - shopping & grocery61
Ibotta: Save & Earn Cash Back49
Amazon Shopping43
Top feedback themes
- ApplicationUser InterfaceDifficult to Navigate UI
- AccountSubscriptionSubscription Too Expensive
- Customer Support & SuccessConductUnsatisfactory Behavior
- ApplicationStabilitySlow Performance
- ApplicationStabilityFreezing
About Torrid
What is Torrid?
The Torrid app is a mobile application that helps users shop for trendy and stylish plus-size clothing. It offers a convenient way to browse, select, and buy apparel directly from torrid.com.
Is Torrid safe?
The Torrid app collects personal information, including contact details and financial data, making it crucial for users, especially younger audiences, to be cautious. While it has measures like data encryption and the ability to delete personal data, the sharing of information for advertising raises privacy concerns. Parents should supervise usage and discuss online safety with younger users to minimize risks.
Who owns Torrid app?
The Torrid app is owned by Torrid Holdings Inc., which is a subsidiary of Sycamore Partners. Sycamore Partners is a private equity firm that also owns other retail brands, including Hot Topic.