/ unitQ Score

USAA SafePilot

Lifestyle30-day average as of Nov 09, 2026

USAA SafePilot at a glanceUSAA SafePilot (Lifestyle) has a unitQ Score of 24 out of 100, rated poor, as the 30-day average on Nov 9, 2026, up 2 points from 22 in the previous 30 days. The score draws on 391 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Device Not Compatible, Excessive Battery Drain and Difficult to Navigate UI.

What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.

Feedback sources:App StoreGoogle Play
24poor

unitQ Score 30 Day Average as of Nov 09, 2026 2 point score increase in the last 30 days

Previous 30 days22
Last 30 days24

30-Day Trend

poorfairgoodepicunitQ ScoreiOS unitQ ScoreAndroid unitQ Score
010203040Oct 9Oct 24Nov 8010203040Oct 9Oct 24Nov 8

User Feedback

391Reports
iOS
24 % 95 Reports
Android
76 % 296 Reports

Top feedback themes

  • ApplicationStability
    Device Not Compatible
  • ApplicationStability
    Excessive Battery Drain
  • ApplicationUser Interface
    Difficult to Navigate UI
  • ApplicationLocation
    Location Incorrect
  • ApplicationStability
    Fails To Launch

About USAA SafePilot

What is USAA SafePilot?

The USAA SafePilot app is a mobile tool designed to help users track and improve their driving habits by offering real-time feedback and safe driving scores. By using the app, drivers can potentially earn discounts on their insurance based on how safely they drive.

Is USAA SafePilot safe?

The USAA SafePilot app offers users the chance to save on insurance premiums through safe driving monitoring, which may be beneficial for young, inexperienced drivers. However, privacy concerns arise due to location tracking and the potential for data misuse. Additionally, reports of battery drain and inaccuracies in scoring could discourage regular use, making it crucial for users to weigh safety benefits against these risks.

Who owns USAA SafePilot app?

The USAA SafePilot app is owned by USAA (United Services Automobile Association), which is a financial services group that provides insurance and banking products primarily to military members and their families. Therefore, when asking who owns the USAA SafePilot app, it is clear that it is operated by USAA, a trusted institution in serving those who have served in the military.

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