/ unitQ Score

Vestiaire Collective

Shopping30-day average as of Nov 09, 2026

Vestiaire Collective at a glanceVestiaire Collective (Shopping) has a unitQ Score of 35 out of 100, rated poor, as the 30-day average on Nov 9, 2026, up 3 points from 32 in the previous 30 days. The score draws on 84 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Subscription Too Expensive, Unsatisfactory Behavior and Too Many Or Unwanted Notifications.

What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.

Feedback sources:App StoreGoogle Play
35poor

unitQ Score 30 Day Average as of Nov 09, 2026 3 point score increase in the last 30 days

Previous 30 days32
Last 30 days35

30-Day Trend

poorfairgoodepicunitQ ScoreiOS unitQ ScoreAndroid unitQ Score
0255075100Oct 10Oct 24Nov 80255075100Oct 10Oct 24Nov 8

User Feedback

84Reports
iOS
42 % 35 Reports
Android
58 % 49 Reports

Top feedback themes

  • AccountSubscription
    Subscription Too Expensive
  • Customer Support & SuccessConduct
    Unsatisfactory Behavior
  • ApplicationNotifications
    Too Many Or Unwanted Notifications
  • ApplicationLogin
    Can't Log In
  • ApplicationUser Interface
    Difficult to Navigate UI

About Vestiaire Collective

What is Vestiaire Collective?

Vestiaire Collective is an online platform where people can buy and sell pre-owned luxury fashion items. The app connects users looking for high-quality clothing and accessories at a more affordable price while promoting sustainable fashion.

Is Vestiaire Collective safe?

Vestiaire Collective offers a mixed environment for younger users in terms of safety. While it prioritizes user security with measures like authentication and guidelines for robust password practices, there are notable risks. Users can fall victim to scams, including disputes over item authenticity that may lead to refunds for genuine products. Therefore, vigilance is essential to navigate these potential dangers effectively.

Who owns Vestiaire Collective app?

The Vestiaire Collective app is co-founded by Fanny Moizant and several others, and it has notable investors like Kering and SoftBank. These companies support Vestiaire Collective as it operates as a second-hand fashion marketplace.

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