Quality degradation at WeightWatchers  
Users report higher volume of Quality Issues than usual
63
fair

WeightWatchers | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-22 Points Past 7 Days
Category: Health & Fitness
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30-Day Trend
 
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Epic
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Android unitQ Score
Android User Feedback
5%
Android
244 Reports
iOS unitQ Score
iOS User Feedback
95%
iOS
5006 Reports
User Feedback
95%
iOS
5006 Reports
5%
Android
244 Reports
WeightWatchers - Latest Quality Issues
iOS
Apr 14, 2024
ML
Unable to download. It gets to 58% and freezes
iOS
Apr 14, 2024
App doesn’t work properly
I just got a membership and set up my profile in the app. After I was done it doesn't show my profile at all and there's no option for customer service. When I set up my profile it gave me 74 points per day!! How is that even possible, I can't change that anywhere, and I can't get to customer service either.
Android
Apr 14, 2024
The recipe search is the last garbage, doesn't work at all. I've been trying to enter a recipe at dinner for half an hour, the app won't let me do this.
Android
Apr 14, 2024
Serious question for the developers: How can you force such an unfinished app on the paying customers with something that worked great before? There is testing for something like this and you don't abuse loyal customers who turn their backs on you for such reasons... I'm a software developer myself and I've found countless things in the app in two days that don't work and are buggy... I know that most of these errors could be found with little effort... 😱
Android
Apr 14, 2024
The app is getting worse and worse. Now, some entries are saved the day before. Sometimes the input window for the food is "stuck" at the bottom and cannot be operated. Please do not install updates until they have been tested!
Android
Apr 14, 2024
I'm currently having real trouble modifying recipes. Points will not be changed..... Also, some recipes can't be opened properly. In my own Rp list, I can only scroll up to letter P.
Android
Apr 15, 2024
Suggestion for improvement: you should be able to add a recipe directly to the meal planner. The other way around, it's rather cumbersome. The filters for the search are getting better. You can only connect very few trackers. Free apps can do that better. The surface is getting better. You can now connect Google Health. Unfortunately, however, the synchronization of the sleep data and also the steps :( is missing
Android
Apr 15, 2024
Due to the innovations, everything has become much worse and you can hardly enter anything without problems. Above all, I can't cope with the sports entries at all!! What a pity. It would be better if the program would revive the old version.
Android
Apr 15, 2024
Unfortunately, an app that no longer works at the moment!! Display displayed incorrectly or not at all s, means: Points for tracked food not specified, sum cannot be correct. Display not readable, texts tugged, whole words missing, denglish,... What's going on? It's great if you want to improve something. But what if that leads to unusability?!? Does WW pay compensation to its subscribers? Would be a gesture...
WeightWatchers - Product Description
WeightWatchers® is for people who want more from weight loss.
We’re for eating what you love with the people you love. 
We’re for keeping the fun and losing the weight. 
We’re for happy hours and healthy habits.
We’re for weight loss that lasts. 


Ranked the #1 best diet for weight loss 12 years in a row by U.S. News & World Report, we've updated our program to make it easier to follow and find success. Lose weight and keep it off with the science, support, simplicity, and sustainability of our award-winning program.  

Our customized plans are like a nutritionist in your pocket. Unlike some other weight-loss programs, we take a beyond-calorie approach, guiding you toward the most nutritious foods and healthier patterns of eating. 



How WeightWatchers Works
Quick fixes don’t last. WeightWatchers does. Our nutrition and behavior change experts have designed a program that ensures:


Nutrition with no guesswork. We take into account a food’s complex nutritional data—like calories, added sugars, fiber, and protein, as well as saturated fats vs. unsaturated fats—to create a single number: the Points® value. ⁣


Total livability. When you sign up, you’ll get a customized nutrition plan, which includes a number of Points to spend (and track) each day. There are no rules, restrictions, or red-flag foods—just learning how to eat and get to your goals. 


A strong support system. A private members-only social community, 24/7 live coach chat, 5-Minute Coaching audios—we've got it all. 


Motivation to get moving. More activity means more weight loss. You can sync your fitness tracker and Apple Health. 


Better sleep. Science shows people who get consistently less sleep are hungrier throughout the day. Learn to get better shut-eye, track your sleep, relax with Breethe meditations, and get 5-Minute Coaching audios to help you de-stress.  


Get the results you want with easy-to-use features on your mobile phone.
- Customized food plan and Points Budget 
- Food, activity, water, sleep, and weight trackers
- Barcode scanner for packaged foods, recipe database, and restaurant finder
- Progress reports
- 24/7 live coach chat
- 12,000+ recipes 
- Blood sugar tracker (with the WeightWatchers Diabetes-Tailored Plan)

Download the WW app now and get a free trial today! After your free trial, your plan auto-renews monthly unless you cancel before the trial ends.


MEMBERSHIP TERMS

For auto-renewing membership plans, your iTunes account will be charged at least 24 hours prior to the end of the current period at the previously selected rate. Your payment will continue to automatically renew unless you turn off auto-renewal at least 24 hours prior to your next renewal date. Your WeightWatchers Core membership can be managed or canceled in your Apple ID account settings. The auto-renewing membership plan is billed monthly and gives you access to our digital tools.


For non-renewing membership plans, your iTunes account will be charged once at the time of purchase and will give you access to a WeightWatchers Core membership for one year.


Privacy Policy: https://www.weightwatchers.com/us/privacy/policy
Terms of Service: https://www.weightwatchers.com/us/termsandconditions/onlineplus-coaching
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