ZocDoc
ZocDoc at a glanceZocDoc (Medical) has a unitQ Score of 57 out of 100, rated fair, as the 30-day average on Nov 9, 2026, down 7 points from 64 in the previous 30 days. The score draws on 120 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Unsatisfactory Behavior and Freezing.
What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.
unitQ Score 30 Day Average as of Nov 09, 2026 7 point score decrease in the last 30 days
30-Day Trend
User Feedback
- iOS
- 39 % 47 Reports
- Android
- 61 % 73 Reports
Compared with similar apps
SHEIN-Fashion Shopping Online85
Macy's83
Etsy: Custom & Creative Goods78
eBay65
Target Brands Inc64- Target64
Best Buy62
Walmart - shopping & grocery61
ZocDoc57
Ibotta: Save & Earn Cash Back49
Amazon Shopping43
Top feedback themes
- Customer Support & SuccessConductUnsatisfactory Behavior
- ApplicationStabilityFreezing
About ZocDoc
What is ZocDoc?
ZocDoc is an app that helps users find and book appointments with medical professionals, making it easier to locate nearby doctors. When you ask, "What is ZocDoc app?" it serves as your guide to connect with healthcare providers and manage your health needs efficiently.
Is ZocDoc safe?
ZocDoc, while convenient for booking medical appointments, has experienced serious privacy issues, including programming errors that exposed sensitive patient data like insurance and medical records. Users, especially younger audiences, should consider the risks of data breaches and ensure they understand privacy policies. On the positive side, ZocDoc provides a service to manage appointments efficiently, but safety measures regarding personal information are essential.
Who owns ZocDoc app?
ZocDoc is owned by a company founded by Dr. Oliver Kharraz, who also serves as its CEO. This company focuses on improving healthcare access through its app.