unitQ to demo how to capitalize on user feedback with GenAI at Zendesk Relate

Apr 10, 2024
By David Kravets
unitQ to demo how to capitalize on user feedback with GenAI at Zendesk Relate

Zendesk Relate 2024 is just around the corner and we couldn’t be more excited to announce that we’re giving a live demo about how GenAI can empower CX and support teams with the insights they need to deliver best-in-class customer experiences — all in partnership with product and engineering teams. 

While Zendesk Relate is in Las Vegas next week, the “what happens in Vegas, stays in Vegas” slogan does not apply here. 

This must-see demonstration by Christopher Bryan, unitQ Director of Product Marketing; and Jon Bratton, Sr. Director of Sales at unitQ, will showcase how organizations can leverage AI to centralize, categorize and analyze customer feedback in real-time to generate granular and actionable user insights. This capability is invaluable for corporations looking to align their products and services with user expectations and market demands. 

The event takes place April 16-18 at the Venetian Resort. unitQ’s 15-minute demo, “Discover what users like, dislike & want more of with GenAI,” begins at 8:30am PDT, April 17 in the Expo Hall. Zendesk Relate is Zendesk’s annual flagship event where CX professionals are invited to “dream bigger.”

Why go to Zendesk Relate?

  • Gain perspective from the unparalleled wisdom of former First Lady Michelle Obama.

  • Prepare to shape the future with insights from our visionary keynotes.

  • Get a pulse on the innovations coming to Zendesk products.

  • Build your network with a community of other senior leaders.

  • Sharpen your skills through interactive breakout sessions.

  • Learn how experts across industries are delivering breakthrough experiences.

About unitQ

As the leading Quality Automation platform, unitQ empowers companies with AI-powered, actionable insights from user feedback to help them craft high-quality products, services and experiences. unitQ centralizes feedback from all sources and automatically groups it into thousands of granular categories to help organizations discover what matters most to users — all in real time. Category-leading companies like Spotify, Bumble, Pinterest, Udemy and HelloFresh rely on unitQ to drive growth, reduce churn and build brand loyalty.

With unitQ customer feedback software, you can discover quality issues at the same time as your users. Know what product launches, releases or evergreen features are causing the most bugs or support tickets. Drill into the root causes of these issues by source, platform, device, customer segment and more.

Want to see how your organization compares to others? Get your free unitQ Score or book a unitQ demo today!

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David Kravets is Senior Content Marketing Manager at unitQ.

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Join category‑leading companies and start driving growth, reducing churn, and building loyalty with unitQ.