Quality degradation at AARP Now  
Users report higher volume of Quality Issues than usual
69
poor

AARP Now | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-25 Points Past 7 Days
Category: Lifestyle
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
83%
Android
81 Reports
iOS unitQ Score
iOS User Feedback
17%
iOS
17 Reports
User Feedback
17%
iOS
17 Reports
83%
Android
81 Reports
AARP Now - Latest Quality Issues
Android
Nov 29, 2022
Some articles are good but see too many notifications. I don't want lots daily - how about offer to limit to weekly top 5 or monthly top 10 unless truly urgent. Need more reporting on politicians threatening Soc Sec, Medicare, Medicaid. More on non-transparent hospital billing, bad insurers, terrible abortion bans with zero exceptions endangering mothers, public school aid, LGTBQ & racist attacks, student loans & insane tuition, and foolish threats to cut aid to allies, Ukraine, Taiwan, etc.
iOS
Nov 30, 2022
Landscape
Why no landscape????
Android
Dec 1, 2022
Can't save articles on computer so they can be viewed on a larger screen.
Android
Dec 1, 2022
Medicore at best. There should be better ways to find things in my area. Asked to search for restaurants in my county and gives them for 100's of miles away. Don't think so. Also, insane that when you hit Learn More it takes you online and you need to enter password again. I use apps so I don't have to constantly enter passwords as they are all different.
iOS
Dec 3, 2022
CONSTANT MALFUNCTIONS
Top 5 error messages you can enjoy when attempting to use the rewards portion of the app and website… 1. Sorry, no points this time. We are experiencing longer then expected delays in your points awarding. 2. Oops! An error occurred. Please refresh your browser to get back on track. 3. Sorry, no points this time. We are experiencing longer then expected delays in your point redemption. 4. There was an error. Please try again. 5. You have already entered this secret word. *** Points awarded SOMETIMES reflect in transaction history yet not reflect in actual rewards balance. ***First of the month the entire system crashes!!! *** Extra Credit exercises needed to redeem member only rewards NEVER work! But the caveat is you don't know that until you've finished the exercise (video or quiz) and the system gives you one of the error messages referenced above. ***Calling anybody on the 800 number is useless as they are not empowered to do anything other then apologize over and over again for the “inconvenience” and thank you for your “patience” while the system is in a constant state of UNDER DESTRUCTION!
iOS
Dec 4, 2022
Dissatisfied
I can never login. I am a member in a keeps asking me to join or renew my membership. In spite of the fact I already have. Password never works and when you go to the part that says need help logging in they never have my information. I am going to cancel my AARP service.
Android
Dec 4, 2022
CONSTANT problems with actually earning points. Constantly getting the error message "Sorry, no points this time. We are experiencing longer than expected delays in your points awarding. Please check yout transaction history in a couple of minutes." This started about 6 months ago. I have uninstalled/reinstalled. So annoying that this is a reoccurring thing cause I know, from looking at my balance, I'm not getting most those points. I used to be in the 300k, and building. Now I'm barely at 150k.
Android
Dec 6, 2022
Trying to install. Says it is being installed but isn't
Android
Dec 6, 2022
1- Can't login. 2- can't get passed the new change password screen. 3- This app is so stupid to get into...
AARP Now - Product Description
Start using your digital membership card from day one by downloading AARP Now. As a member, you can access your digital card anytime from the My Account tab and join/renew with a tap. The app also gives you access to relevant news stories, local events, and nearby member benefits, including limited time member offers. Also, get a first look at AARP Rewards (beta) and sync to the Health app or your favorite fitness tracker to earn points.
 
Make the most of your membership by downloading AARP Now today!
 
DIGITAL CARD/MEMBERSHIP
Get instant access to your digital membership card, join AARP, or renew in seconds. Plus, manage your account, wherever you are.
 
NEWS
Catch up on the latest news in just a few minutes; the AARP Now App features daily stories written with you and your mobile lifestyle in mind.
 
EVENTS
Explore hundreds of nearby events, from career workshops and movie showings to kid-friendly events, and quickly register for them right from the app.
 
MEMBER DISCOUNTS 
Search for benefits and discounts in your neighborhood. Offers are added monthly.
 
NOTIFICATIONS
Set push notification reminders for upcoming events or when deals you’ve saved are nearby. Reminders can easily be managed in settings.

AARP REWARDS

Get more from the app with the AARP Rewards program, now part of AARP Now! Earn Rewards points for downloading AARP Now and sync your favorite fitness tracker or Apple® Health app to Rewards in the app to get even more points for steps, swimming, and cycling.
 
NOT AN AARP MEMBER?
Not a problem. Non-members can still use the app and learn more about how AARP is protecting and improving the lives of the 50 plus.
 
If there are AARP services or information you are unable to find in the app, we encourage you to visit aarp.org on your mobile phone to access them on the go!
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