77
fair

Acorns: Invest Spare Change | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
21 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
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Epic
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Android unitQ Score
Android User Feedback
77%
Android
294 Reports
iOS unitQ Score
iOS User Feedback
23%
iOS
90 Reports
User Feedback
23%
iOS
90 Reports
77%
Android
294 Reports
Acorns: Invest Spare Change - Latest Quality Issues
Android
Dec 2, 2022
requires daily account verification and two step authentication. plus their algorithm is trash. want to consistently lose 10% year after year. invest with acorns
iOS
Dec 2, 2022
Awful Customer Service
This is the worst customer service team I have ever encountered. The app itself does what it should most of the time. You round-up or deposit funds and they're invested. Boy is it a pain sometimes to get in touch with anyone from this company. Multiple times my account has been locked for no reason and I email customer service and a week or more later, I am granted access again with no reasons given. The app or their system seems to just block you from accessing your account sometimes. Also, when you are supposed to get a reward for having people join, you rarely ever do. Ok app, but the customer service team and the shady aspects made me pull my money out and invest elsewhere.
Android
Dec 3, 2022
App has been BUGGY the last 3 months on my S22 Ultra. Have uninstalled and reinstalled 3x with no success. When I attempt to open the app it hangs up on the green screen with the white acorn.... forever. It never changes. I'm giving up and going back to capital one.
iOS
Dec 3, 2022
I keep getting notifications that I have the wrong address
Hi , My address is: Chester Andrews ADDRESS_REMOVED409D Pembroke Pines Fl 33027 You keep telling you can't find this address and it defaults to a Miami address?? I will close this account if I do not get my address correctly displayed
iOS
Dec 3, 2022
Horrible customer service
I have been trying to open the checking account with Acorns for YEARS (yes really). I keep getting denied, there's no reason why I should. I contact support and all they say is “try again”. No one can give me an answer and there's no advice online. Meanwhile I'm paying the $5 a month and not receiving all the features and they will not refund me for the unused portion. Get it together Acorns.
iOS
Dec 3, 2022
I’m not sure 🤔
Is this a saving account or a investing account? I like how acorns round all my little coin but I feel like they saving all those rounds up little coins, they really are not investing it, because I have no return . Every time I Check my account all see is a statistic on how the market goes down . Does the market goes down everyday? - I don't think so …. I watch acorns long enough for almost a year and I can tell you I'm moving back to fidelity .
iOS
Dec 3, 2022
Referral Disclosure
Can't even use the app, As it won't load the referral disclosure which is quite frustrating…
Android
Dec 4, 2022
pulled money out of my account after I canceled my membership with them
Android
Dec 5, 2022
App no longer opens since the Nov 22 update
Acorns: Invest Spare Change - Product Description
Acorns is how you save & invest for your future. Over 20 million downloads! Get started in minutes, & give your money a chance to grow in the background of life.

“Investing is now made for everyone.” - Forbes (1)

+ INVEST FOR YOUR FUTURE -  Invest spare change with automatic Round-Ups™ & set it & forget it with Recurring Investments. Your money is automatically invested into one of our diversified, ETF portfolios, built by experts.

+ INVEST FOR RETIREMENT - Save for retirement with our easy IRA options, featuring SEP, Traditional, & Roth plans. In under 2 minutes, we’ll recommend the right plan for you.

+ INVEST FOR YOUR KIDS - Get Acorns Early, our UTMA / UGMA investment account for kids. Multiple kids included. Custom rewards for families. Invest automatically into a diversified, ETF portfolio, built by experts. 

+ SPEND SMARTER - The only checking account & heavy metal debit card that invests when you spend & automatically invests a portion of every paycheck. 

+ EARN REWARDS - Shop 12,000+ brands that invest in you, search MILLIONS of jobs in our Job Finder, & earn exciting referral bonuses. The more you earn, the more you can save & invest!

+ GROW YOUR KNOWLEDGE - Custom financial literacy content, powered by Acorns + CNBC, right in your app. 

SAVE & INVEST RESPONSIBLY WITH A MISSION-LED PARTNER

MISSION: With benevolence and courage, we look after the financial best interests of the up-&-coming, beginning with the empowering, proud step of micro-investing. 

INVESTING PHILOSOPHY: The time-tested power of compounding, diversification, & sticking with it gives your money a chance to grow long term. 

BACKED BY THE BEST: Investors like Blackrock, CNBC, PayPal, Dwayne Johnson, Jennifer Lopez, Steve Harvey, & Ashton Kutcher.

SECURITY: Bank-level security and data encryption.

NO HIDDEN FEES 

ACORNS LITE: $1/month
Invest spare change, earn rewards, & get financial education.

*Most popular*
ACORNS PERSONAL: $3/month
All-in-one investing, retirement, & checking—plus much more.

ACORNS FAMILY: $5/month
Save & invest for the whole family, invest for kids, earn extra rewards, get family financial education, plus retirement, checking, and personal savings and investing.

From acorns, mighty oaks do grow. Download Acorns now & grow your oak!

—————————————

Sources:
1. https://bit.ly/3iSAjhs
2. https://abcn.ws/3jOsv1n
3. https://on.wsj.com/2ClgzU8 

Investing involves risk including loss of principal. Image is for illustrative purposes only & shows hypothetical account balance growth of an account & does not represent an actual or typical client experience. For important disclosure regarding this graph, please carefully review the information found on the in-app 'potential' screen or go to https://www.acorns.com/disclosures/. Diversification and asset allocation do not guarantee a profit, nor do they eliminate the risk of loss of principal. Compounding, generally, is the growth of principal investments due to the reinvestment of dividends without withdrawing funds from the account. Acorns investment accounts do not pay interest, so the impact of compounding may be limited. It is not an investing strategy and does not assure positive performance nor does it protect against losses. It does not take into account market volatility and fluctuations that will impact the value of any investment account.

This app is operated by Acorns Advisers, LLC, an SEC Registered Investment Advisor. Brokerage services are provided to clients of Acorns Advisers by Acorns Securities, an SEC registered broker-dealer & member FINRA/SIPC. Investments are not FDIC insured & may lose value. Investing involves risk & investments may lose value, including the loss of principal. Please consider your objectives & Acorns fees before investing. Past performance does not guarantee future results. "Acorns", the Acorns logo & "Invest the Change" are registered trademarks of Acorns Grow Incorporated. Copyright © 2021 Acorns &/or its affiliates.
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