82
fair

Acorns: Invest Spare Change | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
5 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
86%
Android
1029 Reports
iOS unitQ Score
iOS User Feedback
14%
iOS
169 Reports
User Feedback
14%
iOS
169 Reports
86%
Android
1029 Reports
Acorns: Invest Spare Change - Latest Quality Issues
Android
Apr 21, 2021
App is good, but is not the best option for investment. Two months and I spent monthly fees (lose), only 0.53% in two months and a half. So I spent more money paying fees so far.
iOS
Apr 21, 2021
Please turn Touch ID back on
New update disabled Touch ID. It says enabled in the settings, but is still not working. Please fix.
iOS
Apr 21, 2021
Poor Customer Service
You only allow certain questions, that you provide. Why not allow customers to actually ask questions they want and need? And when and if anyone does email you back, it's normally days to a week later.
Android
Apr 20, 2021
I think the original developers sold Acorns? Support.... so so so so so bad. I got one decent human being who asked for screenshots of errors and the next one telling me how I was trying to spend more than what was in my account. I wasn't. It was so offensive being so patient with them and trying for several days trying to figure out what was wrong with my account. And then that reply. So, I'm slowly going to be pulling all my accounts out. Retirement etc. I am so incredibly disappointed. I haven't heard back from the same thread in four days and Just now sent in a What's Up? email. If they did sell out to a big corp, I'm sure the originators would be so saddened to see this really great idea and company destroyed slowly like this.
Android
Apr 20, 2021
Yo, got hit with a $30 fee for just having it installed and my bank linked to it. Turned out the verification method gave the money to a sub account instead of what I gave it.
Android
Apr 20, 2021
This app has a habit of logging me out without my permission. I tried to log back in and it wouldn't allow me to do so. I have tried every email and pass word i could think to get back in. I fear that I just lost all of my money. I seriously need help?
Android
Apr 20, 2021
I can no longer round up. I haven't been able to round up since December, this issue NEEDS TO BE FIXED. I have contacted Acorns support, not much help, and my bank says it's on Acorns side. Frustrating 😤😤😤😤😤
Android
Apr 19, 2021
Having a hassle trying to cancel
Android
Apr 19, 2021
My card is always getting unlinked. At least 15 times now. Can't relink it most of the time. Have to try and try again. This app blows!!
Acorns: Invest Spare Change - Product Description
Acorns is how you save & invest for your future. Join over 9M people! Get started in minutes, & give your money a chance to grow in the background of life.

“Investing is now made for everyone.” - Forbes (1)

+ INVEST FOR YOUR FUTURE -  Invest spare change with automatic Round-Ups™ & set it & forget it with Recurring Investments. Your money is automatically invested into one of our diversified, ETF portfolios, built by experts.

+ INVEST FOR RETIREMENT - Save for retirement with our easy IRA options, featuring SEP, Traditional, & Roth plans. In under 2 minutes, we’ll recommend the right plan for you.

+ INVEST FOR YOUR KIDS - Get Acorns Early, our UTMA / UGMA investment account for kids. Multiple kids included. Custom rewards for families. Invest automatically into a diversified, ETF portfolio, built by experts. 

+ SPEND SMARTER - The only checking account & heavy metal debit card that invests when you spend & automatically invests a portion of every paycheck. 

+ EARN REWARDS - Shop 12,000+ brands that invest in you, search MILLIONS of jobs in our Job Finder, & earn exciting referral bonuses. The more you earn, the more you can save & invest!

+ GROW YOUR KNOWLEDGE - Custom financial literacy content, powered by Acorns + CNBC, right in your app. 

SAVE & INVEST RESPONSIBLY WITH A MISSION-LED PARTNER

MISSION: With benevolence and courage, we look after the financial best interests of the up-&-coming, beginning with the empowering, proud step of micro-investing. 

INVESTING PHILOSOPHY: The time-tested power of compounding, diversification, & sticking with it gives your money a chance to grow long term. 

BACKED BY THE BEST: Investors like Blackrock, CNBC, PayPal, Dwayne Johnson, Jennifer Lopez, Steve Harvey, & Ashton Kutcher.

SECURITY: Bank-level security and data encryption.

NO HIDDEN FEES 

ACORNS LITE: $1/month
Invest spare change, earn rewards, & get financial education.

*Most popular*
ACORNS PERSONAL: $3/month
All-in-one investing, retirement, & checking—plus much more.

ACORNS FAMILY: $5/month
Save & invest for the whole family, invest for kids, earn extra rewards, get family financial education, plus retirement, checking, and personal savings and investing.

From acorns, mighty oaks do grow. Download Acorns now & grow your oak!

—————————————

Sources:
1. https://bit.ly/3iSAjhs
2. https://abcn.ws/3jOsv1n
3. https://on.wsj.com/2ClgzU8 

Investing involves risk including loss of principal. Image is for illustrative purposes only & shows hypothetical account balance growth of an account & does not represent an actual or typical client experience. For important disclosure regarding this graph, please carefully review the information found on the in-app 'potential' screen or go to https://www.acorns.com/disclosures/. Diversification and asset allocation do not guarantee a profit, nor do they eliminate the risk of loss of principal. Compounding, generally, is the growth of principal investments due to the reinvestment of dividends without withdrawing funds from the account. Acorns investment accounts do not pay interest, so the impact of compounding may be limited. It is not an investing strategy and does not assure positive performance nor does it protect against losses. It does not take into account market volatility and fluctuations that will impact the value of any investment account.

This app is operated by Acorns Advisers, LLC, an SEC Registered Investment Advisor. Brokerage services are provided to clients of Acorns Advisers by Acorns Securities, an SEC registered broker-dealer & member FINRA/SIPC. Investments are not FDIC insured & may lose value. Investing involves risk & investments may lose value, including the loss of principal. Please consider your objectives & Acorns fees before investing. Past performance does not guarantee future results. "Acorns", the Acorns logo & "Invest the Change" are registered trademarks of Acorns Grow Incorporated. Copyright © 2021 Acorns &/or its affiliates.
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