70
fair

Acorns: Invest Spare Change | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
6 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
73%
Android
248 Reports
iOS unitQ Score
iOS User Feedback
27%
iOS
92 Reports
User Feedback
27%
iOS
92 Reports
73%
Android
248 Reports
Acorns: Invest Spare Change - Latest Quality Issues
Android
Mar 19, 2023
I just cancelled my account.. Accorn charged me 3 dollars a month... I don't think is worth it... I just closed my account and they still have 690 that I don't know what will happen now. Since my account is closed I can't open the app. Bad decision until I get my money I will keep my bad review..
Android
Mar 19, 2023
they charge you more monthly than you actually make in interest..
Android
Mar 20, 2023
I use biometrics to login in but it always asks for my password anyway, kind of annoying and defeats the purpose. Good app otherwise, easy to use
Android
Mar 20, 2023
Hard to log in, need to verify each time.
Android
Mar 20, 2023
This company's been charging me after I cancel my account years ago.
iOS
Mar 21, 2023
Easy to put in, hard to take out
It is extremely easy to start reoccurring investments, but not so simple stop it, and takes way too long to get the withdrawals. They charge you the taxes by the withdrawal, even if there was no profit (or even losses) on you investment. A $5 monthly fee drains your entire profit that you can possibly make, (which I made none…) You cannot close your account unless you money is withdrawn, the issue with that is, that because it takes so long for the withdrawal to process, you get charged a monthly fee in between… I will stick w Robinhood etc. no thanks.
iOS
Mar 21, 2023
Really bad customer service!
I'm sorry Acorns, I don't like writing bad reviews, but you had two chances on the submitted tickets I sent asking for a refund. Your response has been extremely bad. I was charged $3 a month for 2 years that I didn't even logged in in your app. I had $10 dollars rewards for a trial promo back in 2020, I even gave that cash back away in exchange for the "refund" you promised and I only got $9 back. I complained, was told I was gonna get $6 more and never got them. If I had known I would have just transfered those $10 to my account and cancel my account myself, I would have one more dollar in my pocket. It's really bad, your app is about helping people save money, you must be the first ones to be aware with SO MANY subscriptions nowadays it's hard to keep track, and for me to not be able to get a refund when there was clearly ZERO use of that account for two long years, I wouldn't expect that from you.
Android
Mar 21, 2023
doesn't have my bank and when I try to add my account number and routing. gives me error.
Android
Mar 21, 2023
I had to switch bank accounts and now use Cash app as my primary bank account. The cash app bank (Sutton Bank) is not accepted through Acorns. So now I cannot withdraw the money that I invested. Well let me rephrase that, they want me to open a new bank account that is accepted by their system AND THEN I can have my money. So instead of verifying my information and sending me a check, they would prefer to keep my money. This is not acceptable. I will never use this app again and nor should you.
Acorns: Invest Spare Change - Product Description
Acorns is how you save & invest for your future. Over 20 million downloads! Get started in minutes, & give your money a chance to grow in the background of life.

“Investing is now made for everyone.” - Forbes (1)

+ INVEST FOR YOUR FUTURE -  Invest spare change with automatic Round-Ups™ & set it & forget it with Recurring Investments. Your money is automatically invested into one of our diversified, ETF portfolios, built by experts.

+ INVEST FOR RETIREMENT - Save for retirement with our easy IRA options, featuring SEP, Traditional, & Roth plans. In under 2 minutes, we’ll recommend the right plan for you.

+ INVEST FOR YOUR KIDS - Get Acorns Early, our UTMA / UGMA investment account for kids. Multiple kids included. Custom rewards for families. Invest automatically into a diversified, ETF portfolio, built by experts. 

+ SPEND SMARTER - The only checking account & heavy metal debit card that invests when you spend & automatically invests a portion of every paycheck. 

+ EARN REWARDS - Shop 12,000+ brands that invest in you, search MILLIONS of jobs in our Job Finder, & earn exciting referral bonuses. The more you earn, the more you can save & invest!

+ GROW YOUR KNOWLEDGE - Custom financial literacy content, powered by Acorns + CNBC, right in your app. 

SAVE & INVEST RESPONSIBLY WITH A MISSION-LED PARTNER

MISSION: With benevolence and courage, we look after the financial best interests of the up-&-coming, beginning with the empowering, proud step of micro-investing. 

INVESTING PHILOSOPHY: The time-tested power of compounding, diversification, & sticking with it gives your money a chance to grow long term. 

BACKED BY THE BEST: Investors like Blackrock, CNBC, PayPal, Dwayne Johnson, Jennifer Lopez, Steve Harvey, & Ashton Kutcher.

SECURITY: Bank-level security and data encryption.

NO HIDDEN FEES 

ACORNS LITE: $1/month
Invest spare change, earn rewards, & get financial education.

*Most popular*
ACORNS PERSONAL: $3/month
All-in-one investing, retirement, & checking—plus much more.

ACORNS FAMILY: $5/month
Save & invest for the whole family, invest for kids, earn extra rewards, get family financial education, plus retirement, checking, and personal savings and investing.

From acorns, mighty oaks do grow. Download Acorns now & grow your oak!

—————————————

Sources:
1. https://bit.ly/3iSAjhs
2. https://abcn.ws/3jOsv1n
3. https://on.wsj.com/2ClgzU8 

Investing involves risk including loss of principal. Image is for illustrative purposes only & shows hypothetical account balance growth of an account & does not represent an actual or typical client experience. For important disclosure regarding this graph, please carefully review the information found on the in-app 'potential' screen or go to https://www.acorns.com/disclosures/. Diversification and asset allocation do not guarantee a profit, nor do they eliminate the risk of loss of principal. Compounding, generally, is the growth of principal investments due to the reinvestment of dividends without withdrawing funds from the account. Acorns investment accounts do not pay interest, so the impact of compounding may be limited. It is not an investing strategy and does not assure positive performance nor does it protect against losses. It does not take into account market volatility and fluctuations that will impact the value of any investment account.

This app is operated by Acorns Advisers, LLC, an SEC Registered Investment Advisor. Brokerage services are provided to clients of Acorns Advisers by Acorns Securities, an SEC registered broker-dealer & member FINRA/SIPC. Investments are not FDIC insured & may lose value. Investing involves risk & investments may lose value, including the loss of principal. Please consider your objectives & Acorns fees before investing. Past performance does not guarantee future results. "Acorns", the Acorns logo & "Invest the Change" are registered trademarks of Acorns Grow Incorporated. Copyright © 2021 Acorns &/or its affiliates.
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