7
poor

AIB Mobile | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
7 Points Past 7 Days
Category: Finance
Work at Allied Irish Banks, p.l.c.? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at Allied Irish Banks, p.l.c.? Unlock additional insights
Android unitQ Score
Android User Feedback
82%
Android
55 Reports
iOS unitQ Score
iOS User Feedback
18%
iOS
12 Reports
User Feedback
18%
iOS
12 Reports
82%
Android
55 Reports
AIB Mobile - Latest Quality Issues
Android
Apr 19, 2024
Can't confirm online purchase
Android
Apr 20, 2024
Ugh, seriously?! That AIB bank app is driving you crazy with that DSL error popping up every time you check your account after midnight. Let's find a fix for that annoyance!
Android
Apr 20, 2024
Stupid that you need chrome installed to use your app, now it is asking if i want to open a new app whenever i try to log in, why?
iOS
Apr 20, 2024
Careful, is this a scam ?
I tried to use this to open an account, it requested a load of personal data including capturing my face and my passport. I then received a welcome email but with no log on credentials and no explanation as to how to proceed. I couldn't go any further in the app either as when I clicked NEXT it said ‘Verification already completed'. I waited a week with no further info and then tried the app again, it asked a for more personal info and then when I specified my local branch address it promptly crashed ‘Oops something went wrong'. Rebooting the app just leads to either'Oops try again later' or ‘Application already processed'. So I'm a week in, I've disclosed a lot of sensitive information to ‘God knows who' and I have no coherent communication from AIB as to whether or not they have received my application and if so when I can expect to have an actual account. So I'm beginning to wonder if this is actually a fake APP created by scammers to hoover up personal data, so BEWARE!
Android
Apr 20, 2024
Constantly trying to update unsuccessfully, so I'm blocked from using it.
Android
Apr 21, 2024
This app has got extremely slow since the last time they had a maintenance, it's taken too long to login to your account, otherwise I would give it a five star rating.
Android
Apr 22, 2024
I can not log into this app for the millionth time! Push notifications are very slow to come through. What am I supposed to do???
iOS
Apr 22, 2024
Vulnerable
AIB is one of the most vulnerable bank that I have banked with. Not the correct alerting or push notification system in place for account credits and spends. It only has “low” balance alerts. Very poor. Even third country banks have better security than AIB. If my account gets hacked by the time I receive a low balance alert my account will be wiped out. Useless feature.
Android
Apr 23, 2024
Can not log in to the App has become completely useless
AIB Mobile - Product Description
What's banking without a mobile app? 
With the AIB Mobile Banking app you can manage your everyday banking anywhere and anytime, from your phone. Freedom and flexibility to do whatever you need, whenever you want.

Meeting your needs:  
- If you want to become an AIB customer and need a current account, you can open an AIB account on the AIB app if you're aged 16 and over, live in the Republic of Ireland and have a valid passport or other acceptable Photographic ID.
- Personal Loan: Use the app to apply for a personal loan or loan top-up, up to €30,000.
- Overdraft: Apply for an overdraft in your app in minutes.
- Credit card: Apply in your app in minutes.

Making and managing payments has never been easier:
- Pay another AIB customer with Pay a contact using just their phone number. Maximum transfer is €1,000
- Simply pay another Irish bank account with a one-off payment up to €1,000
- Avail of Apple Pay, & Fitbit Pay. 
- Quickly manage standing orders & debit debits
- View, print, save & share up to seven years of statements.

Safeguarding your banking:
- Strong Customer Authentication (SCA) adds an extra layer of security to your online shopping.
- Tap your transactions to see more information like the time, date and type of transaction made. 
- Freeze your lost card to keep your money safe – and it's just as easy to unfreeze the card if you find it.
- Need a replacement card? Use the app to cancel your old one and have a new one posted to you.
- Secure Login - Use a compatible smartphone to login securely with FaceID or TouchID. 

You can also use the AIB Mobile app to:
- Quick balance: Check up to two balances without logging in.
- Change your address: If you have a sole account, you can change your address on the AIB app.
- See your PIN: If you forget a Debit card PIN you can see it in the app. 
- Open a Savings or Current account: You can open an account in minutes

And much much more…

To use the app you need to be registered for AIB Phone and Internet Banking.

For AIB Mobile information and FAQ's visit: https://aib.ie/ways-to-bank/mobile-banking

For information about our Loan products visit: https://aib.ie/our-products/loans

AIB Mobile is available 20 hours a day, subject to our terms and conditions – we have some nightly maintenance needs.

Transaction fees and charges, and transaction limits may apply.

Allied Irish Banks, p.l.c. is regulated by the Central Bank of Ireland
Want to improve your unitQ Score by 20% within 30 days?
All intellectual property rights, including trademarks and word marks, are the property of respective owners