50
poor

ALAT | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
7 Points Past 7 Days
Category: Finance
Work at Wema Bank Plc? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at Wema Bank Plc? Unlock additional insights
Android unitQ Score
Android User Feedback
92%
Android
292 Reports
iOS unitQ Score
iOS User Feedback
8%
iOS
25 Reports
User Feedback
8%
iOS
25 Reports
92%
Android
292 Reports
ALAT - Latest Quality Issues
Android
Sep 21, 2023
A very useless app .....they deactivated my app since August and I have reported to customer service 28 times and nothing is don't about it .....if possible I will give them half star if I can the app is very useless
Android
Sep 21, 2023
I don't know how to describe this app.. everything is war. You can't uploaded or update BVN or change pin successfully...error or session time out all day. If it's this stressful I better delete the app
Android
Sep 21, 2023
The capture your face feature is a mess, I've been trying to reset my pin without success tried several times and the page keeps loading without displaying a success or error response. Your customer service too are bunch of clowns they promised the issue have been resolved but it's still the same
Android
Sep 22, 2023
It is not working
Android
Sep 22, 2023
Just replaced my phone with a redmi 12c but I'm not able to get verified because the "capture your face" interface never loads. I can't digitally access my funds right now.
Android
Sep 22, 2023
Unfortunately alat has stopped is the message we receive anytime i want to login my wema bank app since one week ago n because of that i cant asses my account....thiz is very discouraging n painful because the app always crash anytime you try to login
Android
Sep 23, 2023
It keeps crashing, why ??? It doesn't let me pass the bvn verification
Android
Sep 23, 2023
I can't even get into the app! Keeps trying to load the camera, reinstalled twice and it's still not working!
Android
Sep 23, 2023
Have been using the bank and it serve me right the only thing now is that they should work on the customer care services, it's too slow.
ALAT - Product Description
Nigeria's first fully digital bank, designed to help you save more.
Schedule transfers, save and pay bills automatically, get your bank card delivered to you anywhere in Nigeria and get up to 10% interest on your savings.

What's great about ALAT?


- Open an account in less than 5 minutes.

- Schedule transfers and bill payments.

- Save easily with automated goal saving.

- In-app debit card pin setting.

- Free bank card delivery anywhere in Nigeria.

- Control your bank card from your phone.

- Works with all Nigerian bank cards.

- No hidden charges.

- Up to 10% interest on savings.

If you're tired of regular old banks and you want to take control of your money, ALAT is for you. Join us!

There's more good stuff on https://alat.ng.

If you're curious or you need help, send an email to help@alat.ng or call 0700CALLALAT.

*Requires a working internet connection. SMS and data charges may apply.
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