61
poor

ALAT | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
8 Points Past 7 Days
Category: Finance
Work at Wema Bank Plc? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at Wema Bank Plc? Unlock additional insights
Android unitQ Score
Android User Feedback
95%
Android
577 Reports
iOS unitQ Score
iOS User Feedback
5%
iOS
32 Reports
User Feedback
5%
iOS
32 Reports
95%
Android
577 Reports
ALAT - Latest Quality Issues
Android
Oct 24, 2021
Why will you restrict my debit, this is so on called for, I had something to attend to I can't sent money out, its saying my account is not active and I sent money out of same account two days ago, and yesterday morning I received money what's going on....
Android
Oct 24, 2021
My mobile app is not opening after the last update and now I can't make us of my money Please I need help
Android
Oct 23, 2021
I don't used to see my alert quickly,I always see it may be after one hour when they send me money
Android
Oct 23, 2021
The APP is good overall, my complaint is that it lacks a chat interface, many a time I'd want to report a complaint, calling which is the fastest response takes so much time, I have to burn airtime I might not have to get the cc to attend to me after queue, please do something about it...
Android
Oct 23, 2021
You people deducted money for a new card from me for month now and i havent gotten my card nor you refunding back my money.This is absolute fraud
Android
Oct 23, 2021
The app kept on crash immediatley i updated it
Android
Oct 23, 2021
I have been trying to link my bvn to upgrade my account like forever but i keep getting bvn mapped to an existing profile. Whats the way forward? And how can i update my records? I want to update my surname due to change of name.
Android
Oct 23, 2021
I made a payment for electricity wrongly for over two months and sent numerous mails and no respond and reverse. I thought this is a digital bank where I dont really have to go to a physical bank. "Ticket created - Kindly help me reverse. - 476560"
Android
Oct 23, 2021
I made an update few minutes ago.... But to my surprise, the app is force closing every time I tap on LOGIN.
ALAT - Product Description
Nigeria's first fully digital bank, designed to help you save more.
Schedule transfers, save and pay bills automatically, get your bank card delivered to you anywhere in Nigeria and get up to 10% interest on your savings.

What's great about ALAT?


- Open an account in less than 5 minutes.

- Schedule transfers and bill payments.

- Save easily with automated goal saving.

- In-app debit card pin setting.

- Free bank card delivery anywhere in Nigeria.

- Control your bank card from your phone.

- Works with all Nigerian bank cards.

- No hidden charges.

- Up to 10% interest on savings.

If you're tired of regular old banks and you want to take control of your money, ALAT is for you. Join us!

There's more good stuff on https://alat.ng.

If you're curious or you need help, send an email to help@alat.ng or call 0700CALLALAT.

*Requires a working internet connection. SMS and data charges may apply.
Want to improve your unitQ Score by 20% within 30 days?
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