81
fair

Albert: Mobile Banking | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
2 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
57%
Android
807 Reports
iOS unitQ Score
iOS User Feedback
43%
iOS
608 Reports
User Feedback
43%
iOS
608 Reports
57%
Android
807 Reports
Albert: Mobile Banking - Latest Quality Issues
Android
Oct 13, 2021
It does not post to your account like it says it will
Android
Oct 13, 2021
This is awful. Trying to contact them for something I did not authorize. No response of any kind. I have contacted my banking institution. I looked at this app but never hit a button agreeing to the process. I'm waiting for my bank to call me so that this can be stopped. Period! They get no stars from me.
Android
Oct 13, 2021
Used to be pretty awesome. At first, this was an amazing app. Really helped with savings. However, for the last 6 months I've had to fight with it losing connection to my bank EVERY SINGLE DAY. I'm done fighting with it. There has been no resolution from customer service that truly solves this problem. Time for me to move on to something that works.
Android
Oct 13, 2021
The albert app is total shit Cus once I sign up and everything went fine until today,he transferred 200 from my account whiteout telling about it and put it on a debit card of albert that I have to wait over 6 business to appear at my mail box. Iam really have a big disappointment on this app 😪 😕 😒 but About the instant cash its fine but still Dave is the top tier above anything else
Android
Oct 13, 2021
Can you tell me why...my bank was charged 8 dollars from this app?. So disappointed 😡 I did not authorize anyone to take anything out of my account. Peopke beware I literly downloaded the apps about a month later 8 dollars was taken out of my account.
iOS
Oct 13, 2021
run
350$ just disappeared into thin air and now no one will answer why it happened. all i want is my money back.
Android
Oct 13, 2021
I keep getting charge for service I never requested and I canceled a long time ago and I am still getting charge on my checking account. This was back on 2020. And still nothing solve
Android
Oct 13, 2021
Horrible service. My account was closed and money was still taken from my account.
Android
Oct 13, 2021
The app doesn't always update with all my other banks, so the information is unreliable. But I like it too track my accounts
Albert: Mobile Banking - Product Description
HOME FOR YOUR MONEY

Banking, saving, budgeting and investing — in one place. Plus human experts at your fingertips. Join over 5 million users who trust Albert to bank, save, and invest smarter.

MOBILE BANKING

Automatic saving and investing right from your paycheck. Plus, get your paycheck up to 2 days early when you set up direct deposit. Spend money with your Albert debit card and withdraw from over 55,000 free ATMs.

ADVANCE CASH, INSTANTLY

Albert can spot you up to $250 from your next paycheck. No late fees. No interest. No credit check. See what you qualify for.

SAVE SMARTER

Albert tracks your income and spending to find dollars you can save, automatically. Earn cash bonuses for every dollar in Savings and withdraw your funds at any time.

INVEST YOUR CASH
 
Grow your money with Genius. Buy stocks and themes. Or let Albert create your custom, diversified portfolio, built for your financial goals.

MANAGE YOUR MONEY

Budget and save automatically. Albert creates your personalized budget, identifies missing savings, and helps you lower your bills.

GENIUS ADVICE

Albert Genius makes your money smarter, no matter how much you have. Get personalized, honest money advice from a team of finance experts, or "geniuses." Genius combines powerful technology with unique insights to help you make better choices. 

Questions about investment plans? Budgeting for bills? Paying off credit cards? Send a text, and they'll get to work. 

Some topics Genius can help with:
Budgeting • Saving • Credit cards • Insurance • Investing • Debt • Student loans • Buying a home

ALWAYS WORKING FOR YOU

Albert is always working in the background to help you budget and save. Get real-time smart alerts about your money and put an end to financial surprises, so you stay in control.

PRAISE FROM THE PRESS

⁃ “The Albert app provides a personalized savings account and can look at car insurance policies and credit cards to find better deals. Banks are racing to catch up with such digital advances." — NEW YORK TIMES
⁃ "Dying for an app that takes the math out of budgeting? Albert would be the best choice for you." — FORBES
⁃ "Albert offers a simple way to track your finances as well as personalized recommendations aimed at boosting your overall financial standing." — TechCrunch

SECURITY

• Albert uses cutting-edge technology to protect your most sensitive information.
• Albert Cash and Albert Savings account are FDIC-insured. Should anything happen to the member bank or company holding your savings, you'll be insured for up to $250,000 of your money in the account.
• Albert Securities is a Member of SIPC, which protects securities customers of its members up to $500,000 (including $250,000 for claims for cash). Explanatory brochure available upon request or at www.sipc.org.

DISCLOSURES

Early access to direct deposit funds may vary depending on the payer’s deposit timing.

Banking services provided by Sutton Bank, Member FDIC. The Albert Mastercard® debit card is issued by Sutton Bank, Member FDIC, pursuant to a license by Mastercard International.

Out-of-network cash withdrawal fees apply to ATM withdrawals. Third-party and cash deposit fees may apply.

Albert Savings accounts are held for your benefit at FDIC-insured banks, including Coastal Community Bank, Wells Fargo, N.A., and Axos Bank.

Securities products and services offered to self-directed investors through Albert Securities LLC, Member FINRA/SIPC. View important disclosures at albrt.co/disclosures

Advisory services offered through Albert Investments, LLC. Investments are risky: you could lose money, and past performance is no guarantee of future returns. For more information, see our Form ADV Part II and our Terms of Use at albert.com.
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