69
poor

Ally Mobile: Bank & Invest | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-1 Point Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
78%
Android
154 Reports
iOS unitQ Score
iOS User Feedback
22%
iOS
44 Reports
User Feedback
22%
iOS
44 Reports
78%
Android
154 Reports
Ally Mobile: Bank & Invest - Latest Quality Issues
Android
Apr 19, 2021
Always down. Not usable.
Android
Apr 19, 2021
Biometric login isn't working
Android
Apr 19, 2021
Mobile banking app no longer works what's the problem ALLY????
Android
Apr 18, 2021
Forced update, won't work, won't reinstall. Going to close account
Android
Apr 18, 2021
This app is a pain. No way to set up a phone alert when I get a deposit only email. Many things I want to do in the app must be done through the website. Not very user friendly to find simple things like settings. Took 20 minutes to find settings in the app only to find out I can't set up phone alerts when my card is used. I miss Simple. This app was designed by people that don't bank through an app.
Android
Apr 18, 2021
Too many fees, bad programming, slow refresh, no automatic live ticker
Android
Apr 17, 2021
Every time I try to use the app it doesn't work. Either it tells me that it can't log me in or the little thing spins for a long period of time before saying that it can't log me in.
Android
Apr 17, 2021
App is nice and the money moves quickly but when I try to use Zelle there's always an error message about a failure they can't fix.
iOS
Apr 15, 2021
Bad ui and slow messenger
Its a frustrating experience
Ally Mobile: Bank & Invest - Product Description
Ally Mobile puts everyday banking and investing tasks at your fingertips. It’s fast, secure, and free. You can also access your account quickly using Touch ID® or Face ID®.

 Banking features
• Deposit checks with Ally eCheck Deposit℠
• Transfer money between your Ally Bank accounts and accounts at other banks 
• Pay bills, see scheduled payments and review payment history
• Check balances and search transaction history
• View and download statements and tax forms
• Use Zelle® to pay almost anyone with a bank account in the U.S.
• Find nearby ATMs
• Set up and manage your Ally Bank debit card preferences and control when, where and how your card is used with Card Controls
• Manage CD interest disbursement and maturity options
• Order checks
• View and send secure messages, or chat with us using Ally Messenger
• Update your contact information

Save faster with a smarter Online Savings Account
• Use buckets to organize your money and visualize what you’re saving for
• Set up boosters to optimize and maximize your savings 
• Analyze your account’s performance with insightful charts and graphs


Investing features

Managed Portfolios
• Cash-enhanced managed portfolios offer hands-off investing with no advisory fees
• Market-focused options for a fee that keep more of your money invested
• Automate your investing with one of our four portfolio strategies
• Monitor your account’s performance — anytime, anywhere
• Use Goal Tracker to see how well your account’s doing

Self-Directed
• Trade commission-free on eligible U.S. stocks and ETFs
• Filter and find exchange-traded funds that match your investment goals with the ETF screener
• Trade stocks and multi-leg options from your mobile device 
• Use advanced charting tools for technical analysis 
• Monitor your investments with streaming quotes 
• Access today’s market news and market movers
• Check balances and search transaction history

How we prioritize your security
• We never store personal or account information on your phone
• All transactions are encrypted with the same secure technology as online banking 
• The login process is the same as online banking, with security codes as an added layer of protection when you log in from a computer or device we don’t recognize 
• Our Online & Mobile Security Guarantee protects you against fraudulent transactions

More details 
• Ally Mobile is free – your mobile carrier’s message and data rates may apply
• Compatible with iOS 11 or higher
• Deposit Products offered by Ally Bank, Member FDIC
• Securities offered through Ally Invest Securities LLC, member FINRA/SIPC
• Securities are NOT FDIC INSURED, NOT BANK GUARANTEED, and MAY LOSE VALUE
• You may not be approved for real-time quotes
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