/ unitQ Score

Ally

Finance30-day average as of Nov 09, 2026

Ally at a glanceAlly (Finance) has a unitQ Score of 41 out of 100, rated poor, as the 30-day average on Nov 9, 2026, down 5 points from 46 in the previous 30 days. The score draws on 224 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Difficult to Navigate UI, Slow Performance and No Response or Help Received.

What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.

Feedback sources:App StoreGoogle Play
41poor

unitQ Score 30 Day Average as of Nov 09, 2026 5 point score decrease in the last 30 days

Previous 30 days46
Last 30 days41

30-Day Trend

poorfairgoodepicunitQ ScoreiOS unitQ ScoreAndroid unitQ Score
0255075100Oct 9Oct 24Nov 70255075100Oct 9Oct 24Nov 7

User Feedback

224Reports
iOS
42 % 94 Reports
Android
58 % 130 Reports

Compared with similar apps

  1. Citi Mobile89
  2. Dave - Banking For Humans81
  3. Robinhood77
  4. Robinhood: Invest. Save. Earn.77
  5. Cash App74
  6. Chime71
  7. Capital One Mobile68
  8. Coinbase Buy & sell Bitcoin53
  9. Rocket Money42
  10. Ally41
  11. PayPal: Mobile Cash38

Top feedback themes

  • ApplicationUser Interface
    Difficult to Navigate UI
  • ApplicationStability
    Slow Performance
  • Customer Support & SuccessConduct
    No Response or Help Received
  • Customer Support & SuccessConduct
    Unsatisfactory Behavior
  • AccountSubscription
    Subscription Too Expensive

About Ally

What is Ally?

The Ally app is a mobile application that offers users easy access to manage their finances, including banking and investing. With its user-friendly interface, the app helps individuals track spending, save money, and grow their investments efficiently.

Is Ally safe?

The Ally app is generally considered safe, featuring strong security measures like SSL encryption and two-factor authentication, which protect user data. However, concerns about privacy remain, especially for younger audiences, due to data handling practices and a past data breach affecting the shared user base with Ally Invest. It's essential for users to remain cautious and informed about online security.

Who owns Ally app?

The Ally app is owned by Ally Financial Inc., which is a leading financial services company. This firm operates the nation's largest all-digital bank, providing various financial products and services.

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