15
poor

Ally: Banking & Investing | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
9 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
45%
Android
232 Reports
iOS unitQ Score
iOS User Feedback
55%
iOS
284 Reports
User Feedback
55%
iOS
284 Reports
45%
Android
232 Reports
Ally: Banking & Investing - Latest Quality Issues
iOS
Apr 23, 2024
Wont charge you but demands the money anyway
Loans here Will take almost a week to actually charge you, whether online, phone, app, using bank accounts, cards, or the third party site. Ally please offer a way to directly pay YOU or at least make it an option to push payments through. Otherwise be ready to not spend money for a week so that when they do get around to it, they don't just cancel the payment and tell you nothing like they do to me
Android
Apr 23, 2024
The redesign makes it harder to find things, and it's one important feature that the old app had. This new design does not have the little eyeball that you can tap to see if you typed your password correctly before you press enter.
Android
Apr 23, 2024
The 3D authentication with update does not work. Customer service is telling me excuses with no logic. This occured after last uodate earlier this month
Android
Apr 23, 2024
the last update made the app unusable
Android
Apr 24, 2024
I haven't been able to transfer money using the app for months, everytime I call they say just try again later. Unacceptable to say the least.
Android
Apr 24, 2024
This new app sucks, no problems untill now Frustrating
Android
Apr 24, 2024
You ruined this app. I can't pay my credit card
Android
Apr 24, 2024
Won't stop showing an ad for ladder insurance, that loads after the main page does, pushing the content down the screen after page load every time. Can't remove the ad.
Android
Apr 25, 2024
I was very disappointed That's when I peight early you penalize me.
Ally: Banking & Investing - Product Description
Ally Banking & Investing
Save, invest, and manage money

Making your financial life simple and secure has always been our thing. Easily manage your bank, credit card, invest, and home loan accounts on the go—all in one mobile banking app. 

Bank with us to:  

• Save faster with smart savings tools: buckets and boosters 
• Set aside money for recurring expenses with spending buckets
• Stress less with no overdraft fees
• Transfer money, pay bills, or use Zelle® to pay anyone with a U.S. bank account
• Deposit checks from your phone with Ally eCheck Deposit℠
• Find 43,000+ no-fee Allpoint ATMs: we reimburse up to $10 per statement cycle for fees charged at other ATMs nationwide
• Keep tabs on your debit card usage with card controls
• Manage CD interest disbursement and maturity options
• View and send secure messages, or chat with us 24/7 using Ally Messenger

Keep up with your credit card: 

• Make secure credit card payments, review credit statements, and check your FICO score for free
• Ally Mastercard credit cards available by invitation only


Three ways to invest with us: 

Robo Portfolios

• Our intelligent tools do the heavy lifting to manage and monitor your investments
• Invest free of advisory fees with our cash-enhanced portfolio, or invest more of your money in the market with a market-focused portfolio (available for a fee)
• Automate your investing with one of our four portfolio strategies

Self-Directed

• Trade commission-free on eligible U.S. stocks, options, and ETFs
• Filter and find exchange-traded funds with our ETF screener
• Use advanced charting tools for technical analysis

Wealth Management

• Receive ongoing guidance from one dedicated advisor for all your assets – even ones we don’t manage
• Link and track financial accounts outside of Ally for a 360° view of your finances
• View and monitor your net worth, investment exposure, and performance
• Start with a $100,000 minimum in assets under care (funds with us)

If your mortgage is serviced by us: 

• Track your progress towards paying off your home loan with real-time updates
• View account details, upcoming statements, and past transactions
• Use Autopay to set up recurring payments with no additional payment fees
• Schedule additional principal-only payments at any time


We’re serious about security 

• We never store personal or account information on your phone
• Our security codes provide extra protection when you log in from a computer or device we don’t recognize
• Our Online & Mobile Security Guarantee protects you against fraudulent transactions


More details

• Ally Mobile is free – your mobile carrier’s message and data rates may apply
• Compatible with iOS 15.0 or higher
• Deposit and mortgage products are offered by Ally Bank, Member FDIC; Equal Housing Lender [house logo], NMLS ID 181005
• Securities offered through Ally Invest Securities LLC, member FINRA/SIPC
• Advisory products and services are offered through Ally Invest Advisors Inc., a registered investment adviser
• Securities are NOT FDIC INSURED, NOT BANK GUARANTEED, and MAY LOSE VALUE
• You may not be approved for real-time quotes
• Savings buckets and boosters are features of the Ally Bank Savings Account. Spending buckets are a feature of the Ally Bank Spending Account
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