Quality degradation at AlRajhi Mobile  
Users report higher volume of Quality Issues than usual
74
good

AlRajhi Mobile | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-19 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
68%
Android
666 Reports
iOS unitQ Score
iOS User Feedback
32%
iOS
314 Reports
User Feedback
32%
iOS
314 Reports
68%
Android
666 Reports
AlRajhi Mobile - Latest Quality Issues
iOS
Apr 20, 2024
It will not be updated, what is the problem?
Bad
iOS
Apr 20, 2024
Removed Details and Options
I have noticed that since the updated the application, they have removed the access to your supplementary cards to which you can modify the limit and the pin of it and also, it doesn't show your expiring mokafaa points anymore as to the previous version. I hope you can put these back on the dashboard for easy access.
iOS
Apr 21, 2024
After the update, it became worse
Before the update, the application was excellent, unfortunately after the update, some information of interest to the customer was hidden, for example, detailed information for the amounts due on the credit card, and information about the remaining amounts to be entitled to 150,000 welcome points for the Infinite card.
iOS
Apr 21, 2024
١
I have a problem in Alrajhi he is not satisfied to open and he is not satisfied to talk
iOS
Apr 22, 2024
Face ID issue
Face ID doesn't work please fix this problem
iOS
Apr 22, 2024
Technical issue with the new app
Additional credit card disappeared post latest Apple Store update No information on transaction, balance for additional card post app update
iOS
Apr 22, 2024
Removed Details and Options
I have noticed that since the updated the application, they have removed the access to your supplementary cards to which you can modify the limit and the pin of it and also, it doesn't show your expiring mokafaa points anymore as to the previous version. I hope you can put these back on the dashboard for easy access.
iOS
Apr 22, 2024
Money transfer problem
May Allah's peace, mercy and blessings be upon you! There is a problem with the balance in case of transfer
Android
Apr 23, 2024
Totally garbage app with fake rating
AlRajhi Mobile - Product Description
The all-new “Al Rajhi” App
Easy, fast and fully developed banking solutions 
The cutting-edge Al Rajhi app offers you a suite of personal banking services on your mobile.
With an improved interface and a state-of-the-art design, Al Rajhi app provides you with a customized personal banking experience, to manage all your banking operations anytime, anywhere… with just a simple touch. 
In addition to a wide variety of services and products you can benefit from, without the need to visit the branch, you can shop via the Al Rajhi app eMarket and get personal financing in a matter of seconds. 
Enjoy some of the most important features, including:
•	Enhanced app performance 
•	New and user-friendly design with a customized user interface through light or dark modes
•	Adding a beneficiary is now easier via QR code
•	Instant financing through the app without the need to visit the branch
•	Request and manage Al Rajhi cards
•	Latest offers and update notifications 
•	Manage and settle bills in addition to one-time bill payments
•	Standing orders for payments and remittances
•	Easily manage cards
A bundle of services awaits! Start a one-of-a-kind banking journey that will lead you to discover new and improved features. 
Download the new Al Rajhi app now!
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