65
fair

Amtrak | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
13 Points Past 7 Days
Category: Travel
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
99%
Android
182 Reports
iOS unitQ Score
iOS User Feedback
1%
iOS
1 Reports
User Feedback
1%
iOS
1 Reports
99%
Android
182 Reports
Amtrak - Latest Quality Issues
Android
Jul 16, 2024
All the functions of the app work well for searching and booking tickets but... if you're trying to compare trips by cost, time and date so you can optimize your trip, it's a very manual process. Sometimes I have some flexibility and I am want to compare when and where I travel. Other times, there is no train scheduled for what I'm searching for. In both cases, I run scenario after scenario with many combinations of local transit, taxis and timing. It would be nice for the app to help me out.
Android
Jul 16, 2024
Can not see when, why, where train issues causing delays are. Can not see the train consists or choose a specific seat/room. Like the e ticket functions
Android
Jul 16, 2024
amtrak prices are too high. not worth it at this rate. save your money!
Android
Jul 17, 2024
Can't use it: Won't let me log in. USELESS!!
Android
Jul 18, 2024
doesn't work smooth all the time. sometimes I can't book when using points and can't even see how many I have off the bat. Other things that are annoying: I have take 2-4 steps to check the status of my train. like not being able to see that on the first screen is one of the many problems with this app.
Android
Jul 18, 2024
when you try to log in takes on a loop twice before it starts to work
Android
Jul 19, 2024
Frustrating issues with last trip to biston
Android
Jul 19, 2024
It keeps closing on me and having errors even after I uninstall and reinstall it
Android
Jul 19, 2024
An error has occurred, is a regular message. Cannot purchase tickets.
Amtrak - Product Description
Discover the convenience of traveling with Amtrak. With the Amtrak app you can get simple and intuitive access to all the travel information you need, whenever you need it.

• Show your eTicket while onboard, including multi-ride and monthly passes - no need to print
• Purchase one-way, roundtrip, multi-ride and monthly tickets with dollars or Amtrak Guest Rewards points
• Check train status
• Find station information
• Edit and manage your account profile
• Save credit cards for quick checkout
• Send your eTicket to Apple Wallet
• And so much more...

With the Amtrak app, you can do it all right from your smart device.
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