56
poor

Amtrak | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
1 Point Past 7 Days
Category: Travel
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
93%
Android
127 Reports
iOS unitQ Score
iOS User Feedback
7%
iOS
10 Reports
User Feedback
7%
iOS
10 Reports
93%
Android
127 Reports
Amtrak - Latest Quality Issues
Android
Jun 21, 2021
App will not allow me to sign in. Loggd out accidentally now can't get back in.
Android
Jun 21, 2021
Can't choose seats from the app, have to go to website. Why?! WHY?!?!
Android
Jun 21, 2021
piece of crApp. spent an entire day trying to get signed in to get to my ticket for a train trip which appears to be impossible even though I have an account and can sign in on a browser. idiots!
Android
Jun 20, 2021
Very unstable, crashes any time it needs to leave the app
Android
Jun 20, 2021
Good view of the outside when it's not night time.I am disabled so I go on the train in the lower level and it's easy on my back cause it's hard going upstairs at times.good food and drinks to buy.Comfortable seats as well.They help me with bags cause of my back don't have a good back.They are always clean trains.They don't run out of toilet paper witch is plus. They have aways have soap to wash my hands when I get done using the bathroom that's a good thing.i love the train better then bus.
Android
Jun 19, 2021
Annoyingly shows tickets that are no longer available to purchase
Android
Jun 19, 2021
Unable to purchase tickets. So frustrating.
Android
Jun 18, 2021
Garbage. Like a few others have reported, it crashes on sign-in, so I can't do anything. Fortunately, you *can* do the COVID pre-check & present tickets to the conductor using the website, so I'm good for my trip. As for the app, I did reinstall, rebooted. No luck. I'm using the latest official Android on a Nexus — should be supported and well-tested.
Android
Jun 18, 2021
Very easy friendly app. Only bad part is doesn't say what terminal to go to.
Amtrak - Product Description
Discover the convenience of traveling with Amtrak. With the Amtrak app you can get simple and intuitive access to all the travel information you need, whenever you need it.

• Show your eTicket while onboard, including multi-ride and monthly passes - no need to print
• Purchase one-way, roundtrip, multi-ride and monthly tickets with dollars or Amtrak Guest Rewards points
• Check train status
• Find station information
• Edit and manage your account profile
• Save credit cards for quick checkout
• Send your eTicket to Apple Wallet
• And so much more...

With the Amtrak app, you can do it all right from your smart device.
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