ANZ Australia | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
18 Points Past 7 Days
Category: Finance
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30-Day Trend
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Android unitQ Score
Android User Feedback
113 Reports
iOS unitQ Score
iOS User Feedback
55 Reports
User Feedback
55 Reports
113 Reports
ANZ Australia - Latest Quality Issues
Mar 18, 2023
Works, but lacks modern features
Sure this app works, but having a bank app on my phone it'd be nice to receive notifications of money going in/out of my account like all other bank apps do. Instead of trying to create “ANZ plus” which doesn't even work for existing accounts why not just upgrade this one? Probably be changing banks before I change my bank details with my employer just so I can receive simple day to day updates that are standard with others. The amount of scheduled maintenance on the app you'd expect some sort of changes.
Mar 18, 2023
App errors
App always has errors when making payments. Have to keep submitting before it works.
Mar 19, 2023
Push Notifications
After a long while of hoping ANZ will bring this feature, which they already have on their ANZ Plus app. I've had to move banks, it's a real shame because I wanted to stay, but for now I don't believe this app is a viable option. May consider returning once this app does the simple task of notifying you when money comes in or out via push notification.
Mar 20, 2023
Slow log in
App has been taking forever to log in and load up lately… don't know why but usually it's quiet zippy and logs me in straight away. Please look into this
Mar 21, 2023
There is not enough information and very difficult to find information that important to use.
Mar 22, 2023
Unable to process your transaction
Can anyone fix the bug of this , every time need to transfer several times to make it successful
Mar 23, 2023
Scan card failed
The scanning cards is not working on iPhone 14 pro max. iOS 16.3.1. Could not focus on the card. Autofocus is not working. I believe you set it to be fixed for better scanning but didn't test on new iPhones with different camera lenses. Please fix
Mar 24, 2023
Dan r
Like the app but they could do so much more like show minimum payment amounts live each month on home loans and credit cards This is not on the mobile app yet have to look at out of date statements. Also transactions seem to be very slow coming thru osko very quick but normal terribly slow. Redraw terrible slow for small amounts should be instant. Less than 500
Mar 27, 2023
Not reliable now. Something always wrong I can't access most times to check balance and transfer funds. Call times reach an hour or I just give up after 20mins 😪
ANZ Australia - Product Description
See your statements anytime, temporarily block your card if it’s misplaced and more.

Join over 4 million users using the ANZ App.

Take care of the day to day
• Pay people and bills on the move with Pay Anyone, PayID and BPAY®.
• Update your mobile number, email, address and more in Profile.
• If you're an existing customer, you can apply for an ANZ Access Advantage or ANZ Progress Saver account in minutes (1).
• If you’re looking to open an everyday transaction account and a savings account, you can download the new ANZ Plus app. Search for ANZ Plus in the Play Store (2).

Get the help you need
• Kick-start a conversation with a team member using Message Us and get the answers you need!

Your card in your control
• Misplaced your card? You can block your card to keep it safe while you look for it.
• Report your eligible card as lost or stolen. We can cancel the card and order you a new one.
• Activate eligible ANZ cards by tapping on More then set your card PIN right away.

Better understand your spending
• See logos and business names for purchases so they’re easier to recognise.
• We’ll automatically sort transactions by merchant or category so you can see valuable spending insights.
• Whatever your need, you can view, save and share statements anytime, anywhere.
• See monthly personalised insights into your spending habits with Your Money Report across eligible ANZ accounts.

Get down to business
• If you’re new to ANZ and a Sole Trader, you can join and open a Business Essentials or Business Advantage account.
• Existing customers can apply for a Business Essentials or Business Advantage account in a few taps.
• Whether it’s an invoice or your share of a team lunch, use PayID to make a payment or get paid fast (3).

Use PayID to send and receive payments quickly (3)
• Pay friends and family in as little as a minute – all you need is their PayID and an eligible account.
• Set up a PayID to help you get paid quickly. Visit Profile to begin.

More features you’ll love
• Feel more informed and in control of your home loan. See your interest rate, repayment amount and frequency, and more.
• Increase your font size and hear guidance as you bank using accessibility features.

Let’s do this
• If you’re an existing ANZ customer, register with your ANZ Internet Banking login details (CRN and Internet Banking password). If you can’t remember these, this page might help: www.anz.com.au/support/customer-registration-number-password/
• If you're having any issues with the app, let us know by emailing mobile@anz.com. We’re happy to help.

Important information
By installing the ANZ App you acknowledge and accept the ANZ App Terms and Conditions and License Agreement and agree to receive those terms and conditions and any amendments to them electronically via your mobile device. You acknowledge that ANZ will not send you a paper copy. View a full copy at www.anz.com/app.

The ANZ App is provided by Australia and New Zealand Banking Group Limited (ANZ) ABN 11 005 357 522. Super, Shares and Insurance (if available) are not provided by ANZ but entities which are not banks. ANZ does not guarantee them. This information is general in nature only and does not take into account your personal objectives, financial situation or needs. ANZ recommends you consider if this service is appropriate to you prior to making a decision to acquire and use the ANZ App.

®BPAY is registered to BPAY Pty Ltd ABN 69 079 137 518.

1. Consider if right for you. Terms and conditions apply. See anz.com for more.
2. Consider if right for you. Terms and conditions, FSG and TMD available at anz.com/plus
3. Eligible accounts and payments only – sending and receiving account must be capable of processing faster payments. Technical interruptions may occur and some payments may be delayed e.g. for security screening. PayID is a registered trademark of NPP Australia Limited.
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